Chipotle Mexican Grill
6100 Long Prairie Rd, Flower Mound
(469) 528-6100
Recent Reviews
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I don’t know what they are teaching the new employees here but the last two times i’ve came here they been jipping me on the portions filling up my bowl HALFWAY. WHAT THE HELL. Don’t come here if you want to pay 12 dollars for a crappy bowl.
Atmosphere: 3
Food: 4
Service: 1
I have never stepped into a more filthy establishment. We walked in and had zero wait, they weren’t busy at all. The floor was covered in trash and food and every single table was dirty. We also got a fountain drink and it tasted like the taps on the fountain haven’t been cleaned in ages, my drink tasted moldy. If this is what front of house looks like I’d hate to imagine the filth in back of house.
Atmosphere: 1
I didn't go.Too many bad reviews about getting sick after eating there.Plenty if food choices around. CHIPOTLE... NO CAN DO!
🚨 EXTREME WARNING 🚨
I HAVE NEVER EXPERIENCED ANYTHING LIKE WHAT I WITNESSED IN THIS PLACE — AND AFTER WHAT I SAW, I WILL NEVER BE RETURNING.
I WALKED IN EXPECTING A SIMPLE MEAL. INSTEAD, I STEPPED INTO PURE CHAOS — PACKED, LOUD, AND WILD, LIKE A FULL-SCALE EVENT HAD TAKEN OVER THE RESTAURANT.
MY FOOD WAS FINE… BUT THE MANAGER’S BEHAVIOR TURNED THE ENTIRE EXPERIENCE INTO SOMETHING STRAIGHT OUT OF A NIGHTMARE.
AS THE YOUNGER EMPLOYEE WAS BAGGING MY ORDER, WORKING HARD AND DOING EVERYTHING HE COULD, THE OLDER, TALLER MANAGER SUDDENLY SHIFTED. HIS WHOLE ENERGY TURNED COLD, SHARP, AND AGGRESSIVE.
I SAW HIM SHOVE THE YOUNGER WORKER — AND THEN, WHILE THE EMPLOYEE WAS WRAPPING A BURRITO, THE MANAGER HIT HIM ON HIS SIDE. IT LOOKED FORCEFUL ENOUGH TO MAKE ME GO COMPLETELY STILL.
THE YOUNGER EMPLOYEE HAD TEARS STREAMING DOWN HIS FACE AS HE KEPT TRYING TO HELP US, STILL DOING HIS JOB THROUGH THE PAIN AND EMBARRASSMENT, BEFORE HE WALKED TO THE BACK WIPING HIS FACE.
I WANTED TO THANK HIM, TO LET HIM KNOW SOMEONE SAW WHAT HAPPENED… BUT I NEVER GOT THE CHANCE.
WHAT I WITNESSED WAS DISTURBING, HEARTBREAKING, AND SOMETHING I WILL NEVER FORGET — AND BECAUSE OF IT, I WILL NEVER BE RETURNING.
Atmosphere: 1
Food: 1
Service: 1
Didn’t think it was hard to get a mobile order right but they succeeded in messing it up.
Atmosphere: 1
Food: 1
Service: 1
I work nearby, & go here often on my lunch break. Most of my meals are delicious. A few times, things could have been better (white rice). Seems like there was a significant turnover recently. I still think they do a great job 8 out of 10 times! On my last visit, majority of the staff seemed exhausted, maybe it was close to shift change?? However, right as I was about to order a different employee helped me. Miles was fantastic!! They were energetic, had good customer service skills, & didn't make me feel like an inconvenience. I will continue to visit this location. Please do better on the white rice, tastes like you let a gringo make it!🤣
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Build-Your-Own Chipotle, Chips, Queso, Quesadilla, Chicken Burrito, Tortilla on the Side, Guacamole Side, Veggie Burrito, Build Your Own Salad
I went over and got chicken tacos with the best darn service I have ever received. The person in line, whom when I asked for his name told me it was Miles, made me delicious tacos and checked me out in record time. I am very impressed. Will be going again!
Atmosphere: 5
Food: 5
Service: 5
I ordered a burrito and he gave me half a scoop of white rice and literally I kid you not… 5 pieces of chicken this is the worst service ever. Chipotle used to be good but now I’m paying 14$ for a 4 bite burrito…. Like what the hell.
It was delicious!!!
to tell you the cold hard truth, this location did give me severe food poisoning once. obviously it wasn’t that bad because i lived to tell the tale, but the food is so good every time i eat here. like truly. sometimes i have to think about it and be like “is it worth potentially getting god awful food poisoning again?” and the answer is almost always yes. stale chips tho don’t eat those.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Portions are not that great.
I literally never leave reviews but holy moley. This is the second time I have gotten food poisoning from this store. Jan 2025 I got a veggie bowl and threw up. It was around the holidays so I chalked it up to winter illnesses/meeting a bunch of out of state family. It took me until JULY to wrack up the nerve to try it again. Lo and behold just a few hours after eating it, I was throwing my brains up again. I got a veggie bowl. How hard is it to screw that up? Apparently very easy at this location. It felt off when I was eating it and I should’ve just thrown it out then. Worst chipotle experience ever. I came to Google to see if anyone else has experienced this and it looks like, yes. The store and counters were dirty. Just don’t come here. It’s not worth it.
Atmosphere: 1
Food: 1
Service: 1
I don't recommend it. They served me burnt chicken.
Atmosphere: 1
Food: 1
Service: 4
This place doesn’t close at 11pm they close at 9:50pm and lock the doors on you this is the 4th time I have been locked out at around 9 something I am just never going again!
Atmosphere: 1
Food: 1
Service: 1
Completely wrong order, I ordered online and they gave me the wrong protein for EVERY item I ordered and gave me a quesadilla instead of a taco. Accuracy was horrible
Atmosphere: 3
Food: 1
Service: 1
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