Is it during lunch and it was very busy. Still got the food quite quickly and it was very good and hot and tasted good. It actually looked like the pictures on the menu.
Atmosphere: 5
Food: 5
Service: 5
Sergio s
Love this place
Atmosphere: 5
Food: 5
Service: 5
Thomas Fawcett
Didn't get to eat. Counter people were engrossed in fiddling with one of the computer order stations and never looked to see 4 of us waiting to order. I left the place without getting anything to eat.
Atmosphere: 3
Service: 2
Branana D
Use the app to get 25% off your first order. Lunch for 4 with app $40
Atmosphere: 5
Food: 5
Service: 5
Chasza McCaskill
Culver's is sooooooo good. Yeah.
Atmosphere: 5
Food: 5
Service: 5
P. H.
Burgers were good so were the buffalo chicken strips
Atmosphere: 5
Food: 5
Service: 5
TYPHOON 35 Gaming
Just got back there from there. Food is really good, i love Culver’s but some people work there should check their attitude and the way they talk to customers!!!!
Atmosphere: 3
Food: 5
Margaret McKoin
I have eaten here several times. Today was such a disappointment. The tables were all dirty in dining room. The very uninterested cashier yawned in my face after I had to ask her if she was working. Is there a manager that works here? Sad this was my experience today.
Atmosphere: 1
Food: 4
Service: 1
Lexi Nail (SurfinLexi)
My first and most likely my last order from here. Going through the drive through was fine except the person taking the order seemed distracted, didn’t answer my questions, assured me there was cheese on the burger when she rung it up. No cheese, dry patties that are stacked and the only thing saving this meal is the fries. Hardly any mustard making this burger hard to swallow. Honestly though the fries were so fantastic that they didn’t need ketchup.
Food: 2
Service: 3
Julie LeGrand
The food was just okay, but the real issue was the terrible customer service with one specific employee.
Today was our first visit to Culver’s. I had perused the menu online so I had a bit of an idea of the offerings. When we first got there, my 5YO son asked the employee at the register (Chris) if there was a toy with the kids meal. He asked multiple times and never received a clear answer. I also asked if there was a custard included with the kids meal and was told no. Looking at the menu board, I didn’t think that was right, but fine.
So I ordered the kids meal and my burger and went to go find a seat while my husband finished ordering. When my husband found us, he told me that I needed to go back up to the register to tell them what I wanted on my burger. When I went back up, I asked Chris if there were toppings that were typically included and he said no and listed all the options. I was pretty sure there is a “standard” topping option, but I just told him what I wanted on there. I asked if I needed to pay or if my husband had already done so. I was told my husband had already paid and went to sit down. I asked my husband if he got a receipt and paid already and he said he hadn’t.
While my husband was filling up his drink, Chris asked if he wanted to finish his order. My husband thought it had been finished already, so he was confused but paid for our order. When my husband got back to the table, we looked at the receipt and saw an extra burger that we didn’t order, or there had been a misunderstanding when adding my toppings. My husband went back up to the counter and talked to the manager to fix the receipt. The manager commented that it was a weird receipt, and gave us a refund for the extra burger.
When Chris delivered our meal, he gave the excuse that “we’re busy” for the trouble. The restaurant really wasn’t that busy, but that’s not a valid excuse for the level of incompetence we had seen so far. Two out of the three burgers we ordered were incorrect. What we received matched what was on the receipt, so there must have been a misunderstanding when ordering.
After our meal, I looked at the receipt again and saw that there was a custard included with the kids meal after all, so I went up to ask about it. Chris was the one up there again and when I asked him about it, he had no idea and had to ask the manager. The manager explained about the tokens and gave us the kids custard right away.
The other employees seemed to be doing a good job, we just had the misfortune to interact almost exclusively with Chris. He didn’t seem like he was under training, just incompetent and apathetic. There were so many basic questions about the menu he couldn’t answer. The entirety of our bad experience comes back to Chris. He either needs better training or to be fired.
Recommended dishes: The Culver's Deluxe Value Basket, Hamburger, Crinkle Cut Fries
Richard Gould
The food here is great. I would have given 5 stars but I have noticed that every time I eat inside the employees look miserable for some reason. This is not a one time thing. It has literally been every single time I have eaten here and with several different employees. The employees never smile and appear not to really like working there. They actually appear to be upset. It makes me wonder how they are being treated by management. If I continue to see it I will probably stop going to this Culvers.
Atmosphere: 1
Food: 5
Service: 5
Floyd Bodine III
The wife and I both had the kids burger, it was delicious. Just as good as whataburger junior, if not better 🤔
Food: 5
Service: 5
Dwight Chandler
Best fast food burger out there. Fresh, good old classic American burger. Get the Culver's Deluxe add bacon. Fries are hot and fresh everytime... Greatness! Worth the trip...🤤😋
Is it during lunch and it was very busy. Still got the food quite quickly and it was very good and hot and tasted good. It actually looked like the pictures on the menu.
Atmosphere: 5
Food: 5
Service: 5
Love this place
Atmosphere: 5
Food: 5
Service: 5
Didn't get to eat. Counter people were engrossed in fiddling with one of the computer order stations and never looked to see 4 of us waiting to order. I left the place without getting anything to eat.
Atmosphere: 3
Service: 2
Use the app to get 25% off your first order. Lunch for 4 with app $40
Atmosphere: 5
Food: 5
Service: 5
Culver's is sooooooo good. Yeah.
Atmosphere: 5
Food: 5
Service: 5
Burgers were good so were the buffalo chicken strips
Atmosphere: 5
Food: 5
Service: 5
Just got back there from there. Food is really good, i love Culver’s but some people work there should check their attitude and the way they talk to customers!!!!
Atmosphere: 3
Food: 5
I have eaten here several times. Today was such a disappointment. The tables were all dirty in dining room. The very uninterested cashier yawned in my face after I had to ask her if she was working.
Is there a manager that works here? Sad this was my experience today.
Atmosphere: 1
Food: 4
Service: 1
My first and most likely my last order from here. Going through the drive through was fine except the person taking the order seemed distracted, didn’t answer my questions, assured me there was cheese on the burger when she rung it up. No cheese, dry patties that are stacked and the only thing saving this meal is the fries. Hardly any mustard making this burger hard to swallow. Honestly though the fries were so fantastic that they didn’t need ketchup.
Food: 2
Service: 3
The food was just okay, but the real issue was the terrible customer service with one specific employee.
Today was our first visit to Culver’s. I had perused the menu online so I had a bit of an idea of the offerings. When we first got there, my 5YO son asked the employee at the register (Chris) if there was a toy with the kids meal. He asked multiple times and never received a clear answer. I also asked if there was a custard included with the kids meal and was told no. Looking at the menu board, I didn’t think that was right, but fine.
So I ordered the kids meal and my burger and went to go find a seat while my husband finished ordering. When my husband found us, he told me that I needed to go back up to the register to tell them what I wanted on my burger. When I went back up, I asked Chris if there were toppings that were typically included and he said no and listed all the options. I was pretty sure there is a “standard” topping option, but I just told him what I wanted on there. I asked if I needed to pay or if my husband had already done so. I was told my husband had already paid and went to sit down. I asked my husband if he got a receipt and paid already and he said he hadn’t.
While my husband was filling up his drink, Chris asked if he wanted to finish his order. My husband thought it had been finished already, so he was confused but paid for our order. When my husband got back to the table, we looked at the receipt and saw an extra burger that we didn’t order, or there had been a misunderstanding when adding my toppings. My husband went back up to the counter and talked to the manager to fix the receipt. The manager commented that it was a weird receipt, and gave us a refund for the extra burger.
When Chris delivered our meal, he gave the excuse that “we’re busy” for the trouble. The restaurant really wasn’t that busy, but that’s not a valid excuse for the level of incompetence we had seen so far. Two out of the three burgers we ordered were incorrect. What we received matched what was on the receipt, so there must have been a misunderstanding when ordering.
After our meal, I looked at the receipt again and saw that there was a custard included with the kids meal after all, so I went up to ask about it. Chris was the one up there again and when I asked him about it, he had no idea and had to ask the manager. The manager explained about the tokens and gave us the kids custard right away.
The other employees seemed to be doing a good job, we just had the misfortune to interact almost exclusively with Chris. He didn’t seem like he was under training, just incompetent and apathetic. There were so many basic questions about the menu he couldn’t answer. The entirety of our bad experience comes back to Chris. He either needs better training or to be fired.
Restaurantji Recommends
Everything was great except the flying gnats.
Atmosphere: 4
Food: 5
Service: 5
Great fast food!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: The Culver's Deluxe Value Basket, Hamburger, Crinkle Cut Fries
The food here is great. I would have given 5 stars but I have noticed that every time I eat inside the employees look miserable for some reason. This is not a one time thing. It has literally been every single time I have eaten here and with several different employees. The employees never smile and appear not to really like working there. They actually appear to be upset. It makes me wonder how they are being treated by management. If I continue to see it I will probably stop going to this Culvers.
Atmosphere: 1
Food: 5
Service: 5
The wife and I both had the kids burger, it was delicious. Just as good as whataburger junior, if not better 🤔
Food: 5
Service: 5
Best fast food burger out there. Fresh, good old classic American burger. Get the Culver's Deluxe add bacon. Fries are hot and fresh everytime... Greatness! Worth the trip...🤤😋
Atmosphere: 5
Food: 5
Service: 5
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