Jersey Mike's Subs

Friendly staff

Great food chain with excellent sandwiches as expected. Always happy with the service and food.

Atmosphere: 5

Food: 5

Service: 5

The food at Jersey Mike’s just continues to decline. More bread, less meat, even less quality. What use to be a great place for a decent sandwich at a reasonable price isn’t any longer.

Atmosphere: 2

Food: 2

Service: 2

We used to love Jersey Mike's and have a recurring order in the app that our family loves. The Flower Mound location has really declined lately. Our usual order of 4 sandwiches was really messed up. Every sandwich was wrong. We called them to get it corrected. They agreed to remake the sandwiches and made us return the wrong ones. Basically accused us of lying by having us prove it. I didn't even think that was allowed. My husband supervised the making of the new sandwiches. After having to drive up there twice, they didn't apologize, didn't offer any discount or even a bag of chips. We are very disappointed. The language barrier didn't help.

Atmosphere: 3

Food: 4

Service: 1

I normally have great service at this location. Today I ordered 4 sandwiches for pickup and all 4 were made incorrectly. I understand if one is wrong, but all 4 was excessive. I called thinking that maybe they game me the wrong order, but it turns out that they simply made all 4 wrong and didn't seem to care. They did remake the sandwiches (another 20 min round trip) but didn't even give me an apology. I was very disappointed.

Atmosphere: 5

Food: 2

Service: 2

We ordered 2 meals. #56 Big Kahuna Cheese Steak THAT COMES WITH EXTRA CHEESE! They charged us Extra for the Extra Cheese!!! Read what is posted on their website #56 comes WITH EXTRA CHEESE!!! Then ordered 2 fountain drinks. They charged us for 3!!! That's how they make their money!!! Oh, did I mention the $3.00 tip?

Food: 5

Service: 1

Great staff. Always kind and helpful.

Atmosphere: 5

Food: 5

Service: 5

The MANAGER was incredibly rude. Will never go to this location again. Awful experience, complete disbelief. Tried to order plain bread roll and she refused so I asked for cheese and then charged me $15 for it. Called me out in front of a store full of customers . Manager knows nothing about the child I was ordering this for. She then proceeded to ask her staff demanding that nobody ever be allowed to buy a plain roll. Awful. AWFUL.?

When I came in it took like 10 minutes for someone to order my food. This girl named victoria kept rushing me and seemed to just want to get me out of the door. When I looked behind the counter their was enough dirt to fill a pothole around the ovens and

Atmosphere: 1

Food: 1

Service: 1

I dont believe the sandwiches are as good as Firehouse.

Atmosphere: 2

Food: 3

Service: 5

Amazing location, excellent customer service. John is very helpful and informative. I downloaded app thanks to him & racking points up feels great !

Atmosphere: 5

Food: 5

Service: 5

I work at Primrose School of Lantana and we had Jersey Mike's cater our professional development day meal. The staff exceeded our expectations in every way! Jojo was so helpful getting our order of 35 sandwiches placed, each sandwich came labeled and customized, the cookies were delicious, and they didn't skimp on the meat! 10 out of 10, would order from here again!

Atmosphere: 5

Food: 5

Service: 5

This place has really gone downhill lately. Messed up 3 of my last 5 orders, constantly turns off app ordering, runs out of certain types of bread pretty much every 2-3 days. Screwed my 3rd order up in 3 weeks, their answer? Sorry about that, won't offer a refund. I will avoid this place in the future.

Atmosphere: 2

Food: 2

Service: 1

Food is always great. Restaurant is always clean and the staff is always helpful.

Atmosphere: 5

Food: 5

Service: 5

Great little location. Great service,fresh ingredients & very clean. My new favorite JM location.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ham and Provolone