Custom made a cake and it was terrible. The pink icing they chose to use was so bad we had to scrape it off(we didn't choose pink). It was supposed to be cookie dough(4 small pieces in tbe ENTIRE cake) with vanilla cake(non existent) base and it had neither. Not a fun way to cut into your cake after blowing out your candles. We cut the entire cake looking for the cookie dough and cake layer(there was a tiny sliver of cake under about 2 pieces). $50 and a cake meant to feed 12 people, only 1 person ended up actually eating it. What a waste! Reached out to customer service via email and heard nothing back. Do yourself the favor and go down the road a mile to Baskin Robbins.
Food: 1
Recommended dishes: Birthday Cake
Zachary Taylor
Ice cream was half melted when served, completely out of almost every single cookie including chocolate chip, and run by exclusively inept highschoolers. Way better options around here to spend your money for ice cream.
Atmosphere: 1
Food: 1
Service: 1
Hailey Lopez
I love going to marble slab! Even with the place and employees changing, they still are able to make my go to ice cream recipe that used to be there! The place is clean, and the employees have always been friendly.
Selene Reyes
Great friendly service and ice cream is delicious. I have never tried the cookies.
Nicholas (Nico)
I picked up a Birthday Cake Ice Cream Cake today and let me tell you... it was amazing! My entire family absolutely loved it. I don't ever leave reviews but it was that good. The lady who makes them and sold it to me, Patty, definitely knows what she's doing and walked me through every cake available. She was friendly, informative, and brought a Northern charm that my family has been missing since we moved from New York.
michelle
Good ice cream. Terrible service. Manager was rude to his helpers. And he had a problem with what I ordered and gave me attitude about it. Thank goodness not all marble slabs are managed this way.
Kids Email
Our family had a great time having ice cream here and meeting 'Gramma Patty.' The flavors of ice cream were rich and creamy. All of our toppings were fresh and not stale. We enjoy coming here much more than ever going to Handel's.
Ken H.
Horrible customer service by owner/manager. Won't come back and will just go to Handel's down the road where the service is exceptional.
Kara Dawson
Wonderful staff and good ice cream!
Ali C.
Amazing cookies and service, the setting was a 10/10. A special shout-out to Jay he specifically was AMAZING!
There are actually two businesses here at this location. The other is a cookie company, and they made us a cookie for a graduation party.
Bethany Moore
Just stopped by and family was excited unfortunately had to leave with out our order because they could take $100 . Not everyone trust and uses banks and cards and if you’re a business you should be prepared for cash or you’re gonna lose a lot of sales! Won’t return.
Jacqueline C
I've come here since I was little, and it's always been yummy. The staff are also good
Rashmi S.
Great place to try variety of ice cream flavors, non-fat, non-dairy etc. variety of toppings.Now they also have cookies, so you can have cookie ice cream sandwiches.Service was good, it was Friday evening so place was was little crowded.We could smell something bad as we entered, not sure what it was but felt uncomfortable.
Nick Jerome
Patty is an excellent team member and always goes the extra mile to put a smile on our face and make sure we are satisfied!
Custom made a cake and it was terrible. The pink icing they chose to use was so bad we had to scrape it off(we didn't choose pink). It was supposed to be cookie dough(4 small pieces in tbe ENTIRE cake) with vanilla cake(non existent) base and it had neither. Not a fun way to cut into your cake after blowing out your candles. We cut the entire cake looking for the cookie dough and cake layer(there was a tiny sliver of cake under about 2 pieces). $50 and a cake meant to feed 12 people, only 1 person ended up actually eating it. What a waste! Reached out to customer service via email and heard nothing back. Do yourself the favor and go down the road a mile to Baskin Robbins.
Food: 1
Recommended dishes: Birthday Cake
Ice cream was half melted when served, completely out of almost every single cookie including chocolate chip, and run by exclusively inept highschoolers. Way better options around here to spend your money for ice cream.
Atmosphere: 1
Food: 1
Service: 1
I love going to marble slab! Even with the place and employees changing, they still are able to make my go to ice cream recipe that used to be there! The place is clean, and the employees have always been friendly.
Great friendly service and ice cream is delicious. I have never tried the cookies.
I picked up a Birthday Cake Ice Cream Cake today and let me tell you... it was amazing! My entire family absolutely loved it. I don't ever leave reviews but it was that good. The lady who makes them and sold it to me, Patty, definitely knows what she's doing and walked me through every cake available. She was friendly, informative, and brought a Northern charm that my family has been missing since we moved from New York.
Good ice cream. Terrible service. Manager was rude to his helpers. And he had a problem with what I ordered and gave me attitude about it. Thank goodness not all marble slabs are managed this way.
Our family had a great time having ice cream here and meeting 'Gramma Patty.' The flavors of ice cream were rich and creamy. All of our toppings were fresh and not stale. We enjoy coming here much more than ever going to Handel's.
Horrible customer service by owner/manager. Won't come back and will just go to Handel's down the road where the service is exceptional.
Wonderful staff and good ice cream!
Amazing cookies and service, the setting was a 10/10. A special shout-out to Jay he specifically was AMAZING!
Restaurantji Recommends
There are actually two businesses here at this location. The other is a cookie company, and they made us a cookie for a graduation party.
Just stopped by and family was excited unfortunately had to leave with out our order because they could take $100 . Not everyone trust and uses banks and cards and if you’re a business you should be prepared for cash or you’re gonna lose a lot of sales! Won’t return.
I've come here since I was little, and it's always been yummy. The staff are also good
Great place to try variety of ice cream flavors, non-fat, non-dairy etc. variety of toppings.Now they also have cookies, so you can have cookie ice cream sandwiches.Service was good, it was Friday evening so place was was little crowded.We could smell something bad as we entered, not sure what it was but felt uncomfortable.
Patty is an excellent team member and always goes the extra mile to put a smile on our face and make sure we are satisfied!