Customer service was atrocious. Contact less delivery should not even be an option for this location until re-staffed and properly trained. Otherwise why still offer it a service at all?
Atmosphere: 1
Food: 3
Service: 1
Mike Korinko
They forgot my soda and said they'd be back....an hour layer...they are 1.2 miles away I call. I was told they'd give me.a credit on my next order.Well that ain't happening! I'll order somewhere else.
Food: 3
Service: 1
John Thibodeaux
Walked in and was greeted by Erik(manager). Great attitude and great personality. We dined in and he was very courteous. Will be coming back.
Atmosphere: 5
Food: 5
Service: 5
Heather Osborn
Terrible people working here. They forgot part of our order and when we called the boy who answered the phone did not apologize for not completing our order correctly, was overall rude and off putting. The first delivery driver rang our doorbell repeatedly even though our order said contactless....The second delivery driver banged (yes literally banged) on our front door upsetting people who were asleep in our home, even though it was a contactless order.... Both delivery drivers acted unprofessional and definitely did not seem up to par with the quality you would expect in Flower Mound. We will never order here again.
Atmosphere: 1
Food: 1
Service: 1
Czicza Micza
I ordered from this location by mistake several days ago. I called immediately to cancel the order before it was even in the oven because I realized I had put the wrong address. After 10 minutes of navigating the automated call system I finally got through to a manager that said it was successfully canceled. However I was never refunded for my order. I reached out multiple times and through several avenues and have not received any response. My money was stolen and I never received any product.
Service: 1
Lm U
we got the worst pizza here last night. It was thin crust. The crust was not crispy. it had what seemed like no cheese. just all in all a disappointment. i felt like having a bubbly cheese, delicious pizza, That is not what we got. Thumbs down to this pizza hut thin crust. It didn't taste awful or anything it just wasn't what one would expect from a pizza.
Food: 2
John Erlandson
fast service, friendly
Atmosphere: 5
Food: 5
Service: 5
Justin Osborn
Food was of great quality, quick turn around for pickup, and great experience overall.
Food: 5
Keith Holloway
I ordered through the Pizza Hut app. I ordered a deal for 2 specialty pizzas for 14.99. When I went to pick up my order, the guy handed me one pizza. I told him I ordered two. He just handed me the receipt, which only showed 1 pizza, like I was the idiot. I told him I didn't care what his receipt showed. I ordered 2 pizzas through the app. He then offered to make the pizza, but I would have to pay for it, too. So I'd have to wait for the second pizza to be made and end up paying full price for both pizzas instead of getting the deal I ordered. I just took the one pizza and walked out.
John Carter
pizza was undercooked. I picked up 2 medium pizzas on nov 1st, 2023 at around 7pm. i ordered on the app, according to the app there was still 3 minutes left of cooking time. the dude working took them out early to go smoke a cigarette. the crust was too chewy and my family and i felt sick after
Love my Pizza Hut and their crispy crust, their is no substitution offered by other pizza franchises.
Atmosphere: 5
Food: 5
Service: 5
Jishnu LLC
Nice cozy place. Great for
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Veggie Pizza
beanie & sammy
Everything was delicious I will definitely order again
Barbara Mckee
The pizza was on time and fresh...the only thing was the new York pizza box was given to me like someone set on the box..but other then that the pizza was good.
Ayana Johnson
Very quick, and Mr. Ball made a successful speedy delivery.
Customer service was atrocious. Contact less delivery should not even be an option for this location until re-staffed and properly trained. Otherwise why still offer it a service at all?
Atmosphere: 1
Food: 3
Service: 1
They forgot my soda and said they'd be back....an hour layer...they are 1.2 miles away I call. I was told they'd give me.a credit on my next order.Well that ain't happening! I'll order somewhere else.
Food: 3
Service: 1
Walked in and was greeted by Erik(manager). Great attitude and great personality. We dined in and he was very courteous. Will be coming back.
Atmosphere: 5
Food: 5
Service: 5
Terrible people working here. They forgot part of our order and when we called the boy who answered the phone did not apologize for not completing our order correctly, was overall rude and off putting. The first delivery driver rang our doorbell repeatedly even though our order said contactless....The second delivery driver banged (yes literally banged) on our front door upsetting people who were asleep in our home, even though it was a contactless order.... Both delivery drivers acted unprofessional and definitely did not seem up to par with the quality you would expect in Flower Mound. We will never order here again.
Atmosphere: 1
Food: 1
Service: 1
I ordered from this location by mistake several days ago. I called immediately to cancel the order before it was even in the oven because I realized I had put the wrong address. After 10 minutes of navigating the automated call system I finally got through to a manager that said it was successfully canceled. However I was never refunded for my order. I reached out multiple times and through several avenues and have not received any response. My money was stolen and I never received any product.
Service: 1
we got the worst pizza here last night. It was thin crust. The crust was not crispy. it had what seemed like no cheese. just all in all a disappointment. i felt like having a bubbly cheese, delicious pizza, That is not what we got. Thumbs down to this pizza hut thin crust. It didn't taste awful or anything it just wasn't what one would expect from a pizza.
Food: 2
fast service, friendly
Atmosphere: 5
Food: 5
Service: 5
Food was of great quality, quick turn around for pickup, and great experience overall.
Food: 5
I ordered through the Pizza Hut app. I ordered a deal for 2 specialty pizzas for 14.99. When I went to pick up my order, the guy handed me one pizza. I told him I ordered two. He just handed me the receipt, which only showed 1 pizza, like I was the idiot. I told him I didn't care what his receipt showed. I ordered 2 pizzas through the app. He then offered to make the pizza, but I would have to pay for it, too. So I'd have to wait for the second pizza to be made and end up paying full price for both pizzas instead of getting the deal I ordered. I just took the one pizza and walked out.
pizza was undercooked. I picked up 2 medium pizzas on nov 1st, 2023 at around 7pm. i ordered on the app, according to the app there was still 3 minutes left of cooking time. the dude working took them out early to go smoke a cigarette. the crust was too chewy and my family and i felt sick after
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Love my Pizza Hut and their crispy crust, their is no substitution offered by other pizza franchises.
Atmosphere: 5
Food: 5
Service: 5
Nice cozy place. Great for
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Veggie Pizza
Everything was delicious I will definitely order again
The pizza was on time and fresh...the only thing was the new York pizza box was given to me like someone set on the box..but other then that the pizza was good.
Very quick, and Mr. Ball made a successful speedy delivery.