This is not my usual location, so I can't speak to the remodel. But as a fellow barista, I was appalled by the lack of customer service. No one acknowledged us, and we waited a long time. It was clear drive thru is the only chanel of operations this store caters to. After hearing a barista say "I don't want to take front" we left.
Atmosphere: 1
Food: 1
Service: 1
Cassie
this used to be my go to location, but after the remodel a lot changed. im unsure if it was just the day i went because i haven’t been back since, but the ice was different and diluted my entire drink. the inside looks nice but it’s extremely small now compared to how it used to be.
Atmosphere: 1
Food: 5
Service: 4
Recommended dishes: Iced Lemon Loaf, Birthday Cake Pop
Ganz Family Micki McKinzie
YUCK!!! TERRIBLE!! I'm so disappointed! This unit has recently been remodled. NO Menu, No place to sit or visit with friends. This is no longer a coffee shop. It's solely an order pick up location.Not only that. I ordered a carmel machiato instore. It was cool and had no carmel. Terrible visit.
Atmosphere: 1
Food: 1
Service: 1
Carole Disbrow
Just stopped by after a full remodel of the store. What a BIG miss! This is no longer a coffee shop, it's now an order out only stop. Gone are the cozy corners, easy interactions with staff, outside tables where soccer players would gather . Not even any marketing pictures to tempt your order preferences.
Love this location! I’ve been coming here once or twice a week for the past 3 years and never had a problem with my order. The baristas are super nice and my coffee comes out great. I’ve never had to wait too long in the drive thru. Georgia is my fave!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee and Cakes, Turkey Bacon Cheddar & Egg White Sandwich
Bryant Nguyen
Usually pretty lenient on what I would consider average customer service but the staff at this location sum up everything wrong with the current workforce. Short, rude, lack of acknowledgment, sloppy drink preparation, no apology when a mistake was made. What kind of business operates with staff that seemed annoyed that there are customers?
Food: 1
Service: 1
Jayakumar Ala
Very very poor chai latte. They just gave some milk. Need lot of improvement.
Atmosphere: 3
Food: 1
Service: 2
Dallas F.
This location generally gets the orders right, but a barista (mentioned in a prior review) has a horrible attitude. She should not be in the service industry with the snooty attitude sported at will. Maybe Starbucks should require their baristas to use name tags.
J Mitch
Love this LocationI have the Starbucks App because my wife is a Coffey drinker however, Today was by one get one free so I decided to try an iced drink although I wasn’t which one to choose. Jessica, kelly and Georgia were so very helpful with my quest trying to get the best one for me. Jessica Suggested Carmel Frappuccino which was Awesome! Now I know what to order. Thank You Jessica
Usually never write reviews but had a disappointing customer service. Upsetting experience of how Baristas were taking care of the drinks. No apologies or honesty shown.
Atmosphere: 3
Food: 3
Service: 1
K
Usually never write reviews but had a disappointing customer service. Upsetting experience of how Baristas were taking care of the drinks. No apologies or honesty shown.
Atmosphere: 3
Food: 3
Service: 1
Matthew G.
Slow and closes early. Constantly messes up my drinks and have disappointed me on many occasions. I live 5 minutes away but will drive to another location for this reason.
Lyd
They didn't really listen to my order and just hurried me
Food: 2
Service: 2
Jada Jones
i usually don’t write reviews, but i had to compliment this starbucks as a whole. staff are always so nice and friendly every morning and day when i stop by to get my daily chai (which are made so well by the way), and i am always left with a better mood to start my day after purchasing my drinks here. thank y’all!
This is not my usual location, so I can't speak to the remodel. But as a fellow barista, I was appalled by the lack of customer service. No one acknowledged us, and we waited a long time. It was clear drive thru is the only chanel of operations this store caters to. After hearing a barista say "I don't want to take front" we left.
Atmosphere: 1
Food: 1
Service: 1
this used to be my go to location, but after the remodel a lot changed. im unsure if it was just the day i went because i haven’t been back since, but the ice was different and diluted my entire drink. the inside looks nice but it’s extremely small now compared to how it used to be.
Atmosphere: 1
Food: 5
Service: 4
Recommended dishes: Iced Lemon Loaf, Birthday Cake Pop
YUCK!!! TERRIBLE!! I'm so disappointed! This unit has recently been remodled. NO Menu, No place to sit or visit with friends. This is no longer a coffee shop. It's solely an order pick up location.Not only that. I ordered a carmel machiato instore. It was cool and had no carmel. Terrible visit.
Atmosphere: 1
Food: 1
Service: 1
Just stopped by after a full remodel of the store. What a BIG miss! This is no longer a coffee shop, it's now an order out only stop. Gone are the cozy corners, easy interactions with staff, outside tables where soccer players would gather . Not even any marketing pictures to tempt your order preferences.
Atmosphere: 1
Food: 4
Service: 4
Recommended dishes: Iced Lemon Loaf, Pumpkin Loaf, Turkey Bacon Cheddar & Egg White Sandwich, Bacon Gouda & Egg Sandwich
OOLAALAAH REALLY GOOD 2B TRUE IN ITS
Atmosphere: 5
Food: 5
Service: 5
Love this location! I’ve been coming here once or twice a week for the past 3 years and never had a problem with my order. The baristas are super nice and my coffee comes out great. I’ve never had to wait too long in the drive thru. Georgia is my fave!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee and Cakes, Turkey Bacon Cheddar & Egg White Sandwich
Usually pretty lenient on what I would consider average customer service but the staff at this location sum up everything wrong with the current workforce. Short, rude, lack of acknowledgment, sloppy drink preparation, no apology when a mistake was made. What kind of business operates with staff that seemed annoyed that there are customers?
Food: 1
Service: 1
Very very poor chai latte. They just gave some milk. Need lot of improvement.
Atmosphere: 3
Food: 1
Service: 2
This location generally gets the orders right, but a barista (mentioned in a prior review) has a horrible attitude. She should not be in the service industry with the snooty attitude sported at will. Maybe Starbucks should require their baristas to use name tags.
Love this LocationI have the Starbucks App because my wife is a Coffey drinker however, Today was by one get one free so I decided to try an iced drink although I wasn’t which one to choose. Jessica, kelly and Georgia were so very helpful with my quest trying to get the best one for me. Jessica Suggested Carmel Frappuccino which was Awesome! Now I know what to order. Thank You Jessica
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frappuccino, Coffee and Cakes
Restaurantji Recommends
Usually never write reviews but had a disappointing customer service. Upsetting experience of how Baristas were taking care of the drinks. No apologies or honesty shown.
Atmosphere: 3
Food: 3
Service: 1
Usually never write reviews but had a disappointing customer service. Upsetting experience of how Baristas were taking care of the drinks. No apologies or honesty shown.
Atmosphere: 3
Food: 3
Service: 1
Slow and closes early. Constantly messes up my drinks and have disappointed me on many occasions. I live 5 minutes away but will drive to another location for this reason.
They didn't really listen to my order and just hurried me
Food: 2
Service: 2
i usually don’t write reviews, but i had to compliment this starbucks as a whole. staff are always so nice and friendly every morning and day when i stop by to get my daily chai (which are made so well by the way), and i am always left with a better mood to start my day after purchasing my drinks here. thank y’all!
Atmosphere: 5
Service: 5