Subway
2911 Cross Timbers Rd Suite 111, Flower Mound
(972) 691-5417
Recent Reviews
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I called to ask if this location was participating in the $6.99 deal. The tab for "deals" and "order now " I was told they are participating but I have to order online. I explained the website was not working. I was told that it is working because she had orders coming in. I asked so the only way I could order is online? and she said yes. I was willing to give Subway a chance again after years of not visiting. I thought perhaps the customer service had improved but I guess not.
Service: 1
I ordered a veggie footlong sandwich a few days ago. And wow! .. DELISH!!! I don’t know what changes you guys have made, but wow they are great! … the bread now is absolutely delicious. The veggies were all so crunchy and fresh! .. hands down the BEST sandwich I have ever had! I will definitely be ordering again! Thank you for making subway Great again! … now I just need an easier way to order a plain cheese sandwich (footlong) for my son, because that is all he eats. And it’s a bit of a pain ordering it. lol
Atmosphere: 5
Food: 5
Service: 5
They do not respect the order of arrival, they make you wait excessively.
Atmosphere: 1
Service: 1
I had the pleasure of meeting Jennifer who is the manager at this location. She was so friendly and kind! When we came in she said hello and we start ordering. My little brother was with us and he was ordering by himself. She was so patient with him and made some jokes which helped him relax and really make his sandwich how he wanted! She got all of our orders perfect was having great conversation and overall was just a refreshing visit. It was delicious and we will definitely come to this location! It was a great trip and could not have had someone better
Atmosphere: 5
Food: 5
Service: 5
Ashley was awesome!! Great customer service and one of the cleanest Subways I have come across. I am giving an extra star just for the way Ashley handled everything. It will definitely be my go-to Subway location. I feel they do need one more person to help as it gets overwhelming when there are more than 2 customers.
Atmosphere: 5
Food: 5
Service: 5
My daughter went in this subway and was there for 45 minutes. There was one worker and he was so busy, with no help, that he ran out of Turkey and peppers as he did not have enough time to prep the items he ran out of. He said the manager never came in nor any other person to assist him. The young man did his best but 45 minutes to get one sandwich is ridiculous. It certainly was not his fault but that of the manager who should have provided him with more support! I doubt we will want to go back to this place again. Will try the Istanbul cafe next door instead.
Ordered for curbside pickup. Order was marked ready at 7:05. Waited in my car until 7:10 and decided to walk in and was told that they haven’t started it yet because they were too busy. There was a line but they took care of everyone else before even starting on mine. The service is terrible at this store, they don’t have enough employees.
Atmosphere: 1
Food: 2
Service: 1
Kevin did a fantastic job tonight, great customer service and very welcoming.
Atmosphere: 5
Food: 4
Service: 5
There was only one worker and they were out of most of the stuff at this store. The worker had an attitude and was telling us how she already quit this job 3 times and she also had blood on her hand and was coughing while making our sandwiches. Definitely don’t go to this subway
There was only one worker and they were out of most of the stuff at this store. The worker had an attitude and was telling us how she already quit this job 3 times and she also had blood on her hand and was coughing while making our sandwiches. Definitely don’t go to this subway
Restaurantji Recommends
If I could give a 0 to this place I would. Always one worker while the other is in the back or they are just there alone. I ordered from Uber eats. The first courier canceled because of the wait, now the second courier is still waiting!! It’s been an hour since ordering and he still hasn’t left.
Atmosphere: 1
Food: 1
Service: 1
We visited the store around 8.45pm in the night. The store was clean and well maintained. Clean restrooms. Standard subway options were available. The service was also good. There was only one person doing the work so it was little slow. They were able to accommodate our requests to cut the subs to smaller size for kids.All veggies are available. They were not serving soups.
Vegetarian options: Classic veggie delight
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Veggie Delite
We ordered online and had it delivered.First problem was that when ordering we were told that they were out of Diet Coke, it di not give us the option to change what we wanted, so our only choice was to remove the drinks. We had ordered meals. We only removed the drinks from the meals but when the order arrived we did not receive our chip either. I guess they were just removed at the same time. So that was a disappointment. The bigger problem was that both of our sandwiches were missing items. Mine did not have the mayo or vinegar, and the Lettuce was wilted and really a very minimal amount considering it was a footlong. My husband's sandwich was missing the jalapeños, which is something he really wanted.So all in all this was a very disappointing experience. I hadn't ordered Subway in a while, and it looks like I won't be ordering from them anytime in the near future.
Food: 2
Service: 3
The manager Rebecca is amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Delite
Absolutely amazing service, clean restaurant, food made perfectly, and well kept and clean. Workers wearing gloves. Just an absolute amazing experience and would come back again.
Atmosphere: 5
Food: 5
Service: 5
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