Subway
2911 Cross Timbers Rd Suite 111, Flower Mound
(972) 691-5417
Recent Reviews
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I went to this Subway today and had such a great experience! It was fast but most of all such great customer service! Sri was so pleasant, welcoming and just so friendly! She went above and beyond and made my Subway experience wonderful! The food was so delicious and fresh! Sri was amazing and I highly recommend this Subway to everyone!
Atmosphere: 5
Food: 5
Service: 5
One of the cleanest subways I’ve ever been to. Employees are very friendly. What stood out a lot was the way they had the produce on display, beyond fresh , vibrant colors and well cut proportions. You can tell who ever cuts those vegetables takes pride in their work. The manager was very sweet and kind. This is definitely my go to subway.
Atmosphere: 5
Food: 5
Service: 5
1 person working at 6pm.
Atmosphere: 3
Food: 3
Service: 1
The service here is exceptional especially when Sri is on duty there. Everyone one is pretty friendly and tries their best to get your sub ready. I would highly recommend coming here if your looking for a subway sandwich to eat.
Atmosphere: 5
Food: 5
Service: 5
This is the best subway ever. They seriously make the best sandwiches!
Atmosphere: 5
Food: 5
Service: 5
I felt like I had to leave a review as this business has new owners, and the older negative reviews were warranted but the store has been completely rejuvinated. The staff were friendly and efficient, the store was spotless, so I will definitely be returning! I recommend visiting this store!
Atmosphere: 5
Food: 5
Service: 5
Meatball sub is good.
Atmosphere: 4
Food: 4
Service: 4
I called to ask if this location was participating in the $6.99 deal. The tab for "deals" and "order now " I was told they are participating but I have to order online. I explained the website was not working. I was told that it is working because she had orders coming in. I asked so the only way I could order is online? and she said yes. I was willing to give Subway a chance again after years of not visiting. I thought perhaps the customer service had improved but I guess not.
Service: 1
Love the workers especially Sri they are very personable:) also love the food and the atmosphere is fine is neat and modern it’s just not very busy
Atmosphere: 4
Food: 5
Service: 5
I was sceptical initially based on the reviews but surprisingly I had a fantastic experience at this Subway!
The food was fresh, the store was spotless, and the atmosphere was welcoming. A special shoutout to Sri for providing exceptional service: friendly, attentive, and efficient. Sri went above the average subway standards to ensure everything was perfect. This is by far the best Subway I’ve visited lately, and I’ll definitely be coming back. Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken, Chips
Restaurantji Recommends
I ordered a veggie footlong sandwich a few days ago. And wow! .. DELISH!!! I don’t know what changes you guys have made, but wow they are great! … the bread now is absolutely delicious. The veggies were all so crunchy and fresh! .. hands down the BEST sandwich I have ever had! I will definitely be ordering again! Thank you for making subway Great again! … now I just need an easier way to order a plain cheese sandwich (footlong) for my son, because that is all he eats. And it’s a bit of a pain ordering it. lol
Atmosphere: 5
Food: 5
Service: 5
They do not respect the order of arrival, they make you wait excessively.
Atmosphere: 1
Service: 1
I had the pleasure of meeting Jennifer who is the manager at this location. She was so friendly and kind! When we came in she said hello and we start ordering. My little brother was with us and he was ordering by himself. She was so patient with him and made some jokes which helped him relax and really make his sandwich how he wanted! She got all of our orders perfect was having great conversation and overall was just a refreshing visit. It was delicious and we will definitely come to this location! It was a great trip and could not have had someone better
Atmosphere: 5
Food: 5
Service: 5
Ashley was awesome!! Great customer service and one of the cleanest Subways I have come across. I am giving an extra star just for the way Ashley handled everything. It will definitely be my go-to Subway location. I feel they do need one more person to help as it gets overwhelming when there are more than 2 customers.
Atmosphere: 5
Food: 5
Service: 5
My daughter went in this subway and was there for 45 minutes. There was one worker and he was so busy, with no help, that he ran out of Turkey and peppers as he did not have enough time to prep the items he ran out of. He said the manager never came in nor any other person to assist him. The young man did his best but 45 minutes to get one sandwich is ridiculous. It certainly was not his fault but that of the manager who should have provided him with more support! I doubt we will want to go back to this place again. Will try the Istanbul cafe next door instead.
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