It feels unfair giving an 2 star to staff because everyone that works here lately has been great but they need more staff, at least during lunch hour. I put an online order in and waited 25 minutes after the suggested pick up time and 45 minutes after I put the order in.
Atmosphere: 5
Food: 4
Service: 2
Brooklynn Bier
Literally the worst service ever, placed an order 20 minutes in advance and still had to wait an extra 15 minutes once I got here.
Charles Robnet
I observed the store manager is yelling at the other employee.This should be stopped at any cost.
Atmosphere: 2
Food: 2
Service: 2
Atlanta Armstrong
Don't waste your money at this location... I've had maybe 1 good sandwich from here.. I order a very simple sandwich and they still managed to get it wrong.. I didn't think a herbs and cheese footlong with turkey, provolone, and lettuce could get messed up, but boy was I wrong. I'd recommend ordering from a different subway.
Atmosphere: 1
Food: 1
Service: 1
Clifton Bugarin
Thank you for remaking my sandwich for my wife when i ordered the wrong ingredients! Il keep coming back to this location for the customer service for sure, thats hard to find these days
Atmosphere: 5
Food: 5
Service: 5
myles oelkers
Bro, what in the actual heck... Never coming back. Terrible service, dude was actually rude...
Atmosphere: 1
Food: 1
Service: 1
Aimee Iarussi (Aimee 360 Photography)
Love my sandwich from this Subway!! I bought the Daily Special for $6.99! Great size with everything on it.
Atmosphere: 5
Food: 5
Service: 5
Sambaiah Sammeta
Food is ok. Place always mostly empty, feels sorry about it for some reason.
Atmosphere: 2
Food: 2
Service: 2
Ben Moorman
Asked for a water and they gave me such a small cup that I only got 2 sips out of it
Timothy Garner
They stole my last check and now I can't get in contact with anyone!
Yesterday my husband ordered a cheese and steak sandwich. As soon as he ate it, he felt sick. It was food poisoning. He was up all night, vomiting, and feeling very bad. We treated him at home, but this is not a fun thing for anyone to go through. His sandwich was steak and cheese and mayonnaise. Please check the dates and the times on all your food. This was a terrible experience.
Food: 1
Luciana Chambers
This place needs more employees ASAP! It’s not ok to take forever like that to get some fast food…
Lawrence Lopez
I ordered 2 sandwiches while I was at work, came to this location to pick my order up. As I entered the establishment Shani Reeves was making my order still which isn’t the issue. The issue was as she was making my order, she was saying that my order was terrible to make since I had requested EXTRA on my veggies and that the sandwich wouldn’t close since it was full. Shani Reeves also mentioned that I wouldn’t enjoy my sandwich if all my toppings are falling out. lol.Shani Reeves, your job is to make the sandwich, you’re a “Sandwich Artist” so stop the complaining. If you can’t handle your emotions then maybe Subway isn’t the right job for you. Also, If I’m given the option to hit EXTRA on the App, then I’m going to hit EXTRA. It’s an option as a customer so go cry about it. And at the end of day, you’re the one in control of the portion sizes so if anything, be mad at yourself.Have a blessed day.
Atmosphere: 1
Food: 1
Service: 1
Mike Calandra
Management was completely rude and disrespectful. The area supervisor was on the phone cursing loudly and not attentive to the customers. She left a new employee by herself to serve customers while she was in the back and in the doorway on the phone cursing. There were about 4 people besides myself in line. She did not acknowledge anyone but made eye contact with us, so she knew we were there. I used to go there at least once a week. I have not been back and will never go there again.I sent an email to the contact information on the receipt. I received a response pretty quickly, but it was from the area supervisor. ?? She said she would pass it on to her team.
Atmosphere: 1
Food: 3
Service: 1
Randy Froese
On February 5 I ordered sandwiches in the app and drove to the 1181 Flower Mound Rd Suite 710 store in Flower Mound to pick them up. Was told they couldn't fulfill the order because they didn't have many of the ingredients due to limited supplies from budgetary constraints.I asked for a refund, was told I had to do that in the app. The app didn't let me. So I was given the contact info of area supervisor Shani Reeves to process the refund.I emailed Shani several times over the next week before getting a reply in which I was asked for info I had already provided. I responded but have not received a refund or any answer to subsequent emails in the month since then.I've had subpar experiences at other nearby Subway locations recently, so maybe this is typical now. My family now gets sandwiches elsewhere.
It feels unfair giving an 2 star to staff because everyone that works here lately has been great but they need more staff, at least during lunch hour. I put an online order in and waited 25 minutes after the suggested pick up time and 45 minutes after I put the order in.
Atmosphere: 5
Food: 4
Service: 2
Literally the worst service ever, placed an order 20 minutes in advance and still had to wait an extra 15 minutes once I got here.
I observed the store manager is yelling at the other employee.This should be stopped at any cost.
Atmosphere: 2
Food: 2
Service: 2
Don't waste your money at this location... I've had maybe 1 good sandwich from here.. I order a very simple sandwich and they still managed to get it wrong.. I didn't think a herbs and cheese footlong with turkey, provolone, and lettuce could get messed up, but boy was I wrong. I'd recommend ordering from a different subway.
Atmosphere: 1
Food: 1
Service: 1
Thank you for remaking my sandwich for my wife when i ordered the wrong ingredients! Il keep coming back to this location for the customer service for sure, thats hard to find these days
Atmosphere: 5
Food: 5
Service: 5
Bro, what in the actual heck... Never coming back. Terrible service, dude was actually rude...
Atmosphere: 1
Food: 1
Service: 1
Love my sandwich from this Subway!! I bought the Daily Special for $6.99! Great size with everything on it.
Atmosphere: 5
Food: 5
Service: 5
Food is ok.
Place always mostly empty, feels sorry about it for some reason.
Atmosphere: 2
Food: 2
Service: 2
Asked for a water and they gave me such a small cup that I only got 2 sips out of it
They stole my last check and now I can't get in contact with anyone!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Yesterday my husband ordered a cheese and steak sandwich. As soon as he ate it, he felt sick. It was food poisoning. He was up all night, vomiting, and feeling very bad. We treated him at home, but this is not a fun thing for anyone to go through. His sandwich was steak and cheese and mayonnaise. Please check the dates and the times on all your food. This was a terrible experience.
Food: 1
This place needs more employees ASAP!
It’s not ok to take forever like that to get some fast food…
I ordered 2 sandwiches while I was at work, came to this location to pick my order up. As I entered the establishment Shani Reeves was making my order still which isn’t the issue. The issue was as she was making my order, she was saying that my order was terrible to make since I had requested EXTRA on my veggies and that the sandwich wouldn’t close since it was full. Shani Reeves also mentioned that I wouldn’t enjoy my sandwich if all my toppings are falling out. lol.Shani Reeves, your job is to make the sandwich, you’re a “Sandwich Artist” so stop the complaining. If you can’t handle your emotions then maybe Subway isn’t the right job for you. Also, If I’m given the option to hit EXTRA on the App, then I’m going to hit EXTRA. It’s an option as a customer so go cry about it. And at the end of day, you’re the one in control of the portion sizes so if anything, be mad at yourself.Have a blessed day.
Atmosphere: 1
Food: 1
Service: 1
Management was completely rude and disrespectful. The area supervisor was on the phone cursing loudly and not attentive to the customers. She left a new employee by herself to serve customers while she was in the back and in the doorway on the phone cursing. There were about 4 people besides myself in line. She did not acknowledge anyone but made eye contact with us, so she knew we were there. I used to go there at least once a week. I have not been back and will never go there again.I sent an email to the contact information on the receipt. I received a response pretty quickly, but it was from the area supervisor. ?? She said she would pass it on to her team.
Atmosphere: 1
Food: 3
Service: 1
On February 5 I ordered sandwiches in the app and drove to the 1181 Flower Mound Rd Suite 710 store in Flower Mound to pick them up. Was told they couldn't fulfill the order because they didn't have many of the ingredients due to limited supplies from budgetary constraints.I asked for a refund, was told I had to do that in the app. The app didn't let me. So I was given the contact info of area supervisor Shani Reeves to process the refund.I emailed Shani several times over the next week before getting a reply in which I was asked for info I had already provided. I responded but have not received a refund or any answer to subsequent emails in the month since then.I've had subpar experiences at other nearby Subway locations recently, so maybe this is typical now. My family now gets sandwiches elsewhere.
Service: 1
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