So no cheese on my burger. Was very disappointed. Idk if it's flower mound thing or Lewisville. All on the custp of where you turn. But no one gives you cheese. No cheese , especially when you pay for it as extra .and its a sprinkle. Wendy's is my go to since in n out ain't close by .
Retract that . I was in a hurry. I accidentally did put no cheese. I take the humility of that. That's my bad. But no one does cheese tho. Lol. But that was my bad and I'm sorry
Atmosphere: 4
Food: 4
Service: 5
Jonathan Turner
I was rushed to order but literally the only customer there at the time. Nobody behind me or inside. Then I'm given a burger which was supposed to have bacon, without any bacon and the meat patties hard and rubbery like they've been sitting for awhile.
Atmosphere: 1
Food: 1
Service: 1
Bird Woods
Horrible service
Atmosphere: 1
Food: 1
Service: 1
Seulgilover 3000
This wonderful young lady in the drive thru gave me a wonderful experience, she was so helpful with explaining me the latest combo deals. I was pleased with the service I was provided.
Atmosphere: 5
Food: 5
Service: 5
Darlene Hawkins
They never have any baked potatoes no matter what time you go there day or night. The works are so rude. I wished we still had one on main Street in Lewisville. We have to drive 5 miles over there just to find out they don't have any baked potatoes. Than to be talked rude to. My husband and I are in our 60's and to be talked down too and be made fun of by some teenaged kids. ✝️
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wendy’S Baked Potatoes
Felicia Allen
Wendy's should never "run out" of chili! That is all!
Andy C
It is a normal Wendy's with good service and a high tech drink machine.
Atmosphere: 2
Food: 4
Service: 5
Janice Creley
Have gotten orders more wrong than right! Went back to pick up item they forgot & the girls’ lips NEVER separated to say “Sorry we forgot it” or offer free small Frosty! She had NOTHING to say!!! Won’t go back!!!
Collin Fox
BEYOND FED UP with this Wendys bro! My hardworking and sweet angel of a girlfriend spent her hard earned money to buy me dinner here. Drove 10 minutes there, bought the 10 piece nugget meal, drove 10 minutes back, AND THERES NO ******* NUGGETS! ARE YOU SERIOUS DUDE? HOW DID YOU FORGET THE MOST IMPORTANT ASPECT OF THE ORDER?! **** WENDYS, I AM SO DONE! The level of incompetence is ASTOUNDING!
Service: 1
Recommended dishes: 10 PC Chicken Nugget Combo, French Fries
Michael Santa Ana
Stale bread, unseasoned fries, sweet tea was not sweet and is a violation of everything Texan. Cashier was sweet.
Customer service in your industry is key. You may want to think about who you have working in your drive-through and screen them for their service abilities
Service: 1
Jessica Garcia
I’ve never written a negative review before but the Lady taking my order was really rude from the moment I tried to order my food. She was giving attitude for no reason at all when I was nothing but nice and respectful to her. I’m completely speechless of how unprofessional the lady was taking order in the drive-thru. Management needs to make sure the employees are respectful and give good customer service.
Atmosphere: 1
Service: 1
As- Guardian Angel
The man that runs the drive thru is insanely rude every time I go, this time it was out of the ordinary. I’m not even sure how someone like that gets hired. He needs to be dealt with and taken away from customers. Total prick. I’ll take the drive down long prairie.
Ryan Ballard
English muffin for breakfast is a bad choice. They didn’t even cook it. It wasn’t toasted or anything. It was disgusting. Wedges were bad as well, nothing fresh. Hey, if you don’t have to cook the food when it’s ordered, it’ll be ready faster right? Awful quality, probably a food safety issue as well. Food temp was well below 140°
Bethany Moore
This place is going down hill mold all over the place , night employees are rude and unsanitary. I only like going during the day when the other manager is working.
So no cheese on my burger. Was very disappointed. Idk if it's flower mound thing or Lewisville. All on the custp of where you turn. But no one gives you cheese. No cheese , especially when you pay for it as extra .and its a sprinkle. Wendy's is my go to since in n out ain't close by .
Retract that . I was in a hurry. I accidentally did put no cheese. I take the humility of that. That's my bad. But no one does cheese tho. Lol. But that was my bad and I'm sorry
Atmosphere: 4
Food: 4
Service: 5
I was rushed to order but literally the only customer there at the time. Nobody behind me or inside. Then I'm given a burger which was supposed to have bacon, without any bacon and the meat patties hard and rubbery like they've been sitting for awhile.
Atmosphere: 1
Food: 1
Service: 1
Horrible service
Atmosphere: 1
Food: 1
Service: 1
This wonderful young lady in the drive thru gave me a wonderful experience, she was so helpful with explaining me the latest combo deals. I was pleased with the service I was provided.
Atmosphere: 5
Food: 5
Service: 5
They never have any baked potatoes no matter what time you go there day or night. The works are so rude. I wished we still had one on main Street in Lewisville. We have to drive 5 miles over there just to find out they don't have any baked potatoes. Than to be talked rude to. My husband and I are in our 60's and to be talked down too and be made fun of by some teenaged kids. ✝️
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wendy’S Baked Potatoes
Wendy's should never "run out" of chili! That is all!
It is a normal Wendy's with good service and a high tech drink machine.
Atmosphere: 2
Food: 4
Service: 5
Have gotten orders more wrong than right!
Went back to pick up item they forgot & the girls’ lips NEVER separated to say “Sorry we forgot it” or offer free small Frosty! She had NOTHING to say!!! Won’t go back!!!
BEYOND FED UP with this Wendys bro! My hardworking and sweet angel of a girlfriend spent her hard earned money to buy me dinner here. Drove 10 minutes there, bought the 10 piece nugget meal, drove 10 minutes back, AND THERES NO ******* NUGGETS! ARE YOU SERIOUS DUDE? HOW DID YOU FORGET THE MOST IMPORTANT ASPECT OF THE ORDER?! **** WENDYS, I AM SO DONE! The level of incompetence is ASTOUNDING!
Service: 1
Recommended dishes: 10 PC Chicken Nugget Combo, French Fries
Stale bread, unseasoned fries, sweet tea was not sweet and is a violation of everything Texan. Cashier was sweet.
Restaurantji Recommends
Customer service in your industry is key. You may want to think about who you have working in your drive-through and screen them for their service abilities
Service: 1
I’ve never written a negative review before but the Lady taking my order was really rude from the moment I tried to order my food. She was giving attitude for no reason at all when I was nothing but nice and respectful to her. I’m completely speechless of how unprofessional the lady was taking order in the drive-thru. Management needs to make sure the employees are respectful and give good customer service.
Atmosphere: 1
Service: 1
The man that runs the drive thru is insanely rude every time I go, this time it was out of the ordinary. I’m not even sure how someone like that gets hired. He needs to be dealt with and taken away from customers. Total prick. I’ll take the drive down long prairie.
English muffin for breakfast is a bad choice. They didn’t even cook it. It wasn’t toasted or anything. It was disgusting. Wedges were bad as well, nothing fresh. Hey, if you don’t have to cook the food when it’s ordered, it’ll be ready faster right? Awful quality, probably a food safety issue as well. Food temp was well below 140°
This place is going down hill mold all over the place , night employees are rude and unsanitary. I only like going during the day when the other manager is working.
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