Chipotle's food is always good but the service at this location is terrible. Every time I've done an online order something is always wrong or missing. The only way to guarantee accuracy is to order at the counter and watch them make it.
Atmosphere: 5
Food: 4
Service: 3
Nifty Sin
Employees are very rude! I used to love forney, but the more I see all the negativity everywhere, its gonna drive me far away from this place!
Atmosphere: 1
Food: 1
Service: 1
Tai Williams
Who trains the folks at this location? There is no type of customer service at all. Just picked up my order and there was no greeting at all. Basically had my bags thrown at me without a thank you for coming or anything. Customer service really sucks and I’m coming from experience as training people and leading a team. It’s sad and Chipotle had this double protein offer and the bowls are still empty!
Food: 2
Service: 1
B C
Place was nasty, not clean at all food all over the prep areas and out of some items. Employees standing around and on their phones while cooking. Turned around and left.. they really need to get it together if thats normal for that location.
Atmosphere: 1
Food: 1
Service: 1
tw123456781
I love Chipotle so I can't say anything bad about this place. Food is always good....
Atmosphere: 4
Food: 4
Service: 4
Aaliyah Nicole R.
Chipotle it’s not bad at all, but the Forney location sucks! I always have issues with this location and their ugly attitudes. When you walk in the workers just stare at you like they have an issue, you have to pray to GOD every time you order that your meat will not be cold, dry, or under seasoned. No matter the time of day the workers, definitely this tall Hispanic girl, hands move faster than their brain, causing them to mess up and make it seem like it’s your fault. Lastly, the self serve area is ALWAYS dirty or needs to be stocked up when I am there. I can manage their food not always being great, but their attitudes are getting annoying and disrespectful.
Atmosphere: 1
Food: 3
Service: 1
Frank E Schefer
We as a family have not been to Chipotle in about a year and this afternoon we were kidless so we ordered some food . I had a bowl with double chicken and all the fixings and my wife had carne asada and chicken with all the fixings. My bowl had a lot of everything but chicken and my wife’s bowl had 5 pieces of carne asada and some chicken. It was very little protein. On a good note, the service was great and very friendly. We are not going back because of the food .
Lonnisha Lyons
Nasty location. Dirty food line, floors and always out of something. Today they didn't have cheese.
Atmosphere: 1
Food: 1
Service: 2
Trachell Cotton
Very poor customer service. The server at 8:57pm repeatedly said she was about to leave and she was not staying a minute past 9 . She rushed my order without listening to what I asked for. My food was made incorrectly, and the lid was left covered in food, which is unsanitary🙃. I work 12+ hour shifts, so I understand wanting to go home, but customer service and cleanliness should always come first.
morgan c
whoever was on on shift upfront 12/14 at 9pm sucked! they didn’t speak and rushed my meal and made food over mine, messed up my order cause they were trying to move fast with me and just one other person in line..it usually isn’t this bad , theses new hires aren’t it and i worked fast food before i get it but ill never treat a customer how i was treated here
The food is great. Service is fast! Great for lunch breaks from work!
Atmosphere: 5
Food: 5
Service: 5
D “D_Tha_God” Lofton
One thing about Chipotle they don’t care if they have an hour left to work, they’re not putting anything out fresh. No grilled vegetables, no Carne Asada, and no guacamole. I should have went with my first mind and went to Raising Cane‘s.
Atmosphere: 2
Food: 3
Service: 1
bosman96
Place can be crowded. The tables and floors need to be cleaned more often during the busy hours
Atmosphere: 4
Food: 4
Service: 4
Cody Allan
Never ordering here again literally half a bowl after I placed an online order. What a scam
Atmosphere: 5
Food: 1
Service: 4
Sean Anderson
This location constantly messes up orders. Last time I ordered online and they did not include the queso, kids drink; and the kids quesadilla's cheese was not melted, like they forgot to cook it. Mistakes like this have happened multiple times and I have never had issues at other locations.
Chipotle's food is always good but the service at this location is terrible. Every time I've done an online order something is always wrong or missing. The only way to guarantee accuracy is to order at the counter and watch them make it.
Atmosphere: 5
Food: 4
Service: 3
Employees are very rude! I used to love forney, but the more I see all the negativity everywhere, its gonna drive me far away from this place!
Atmosphere: 1
Food: 1
Service: 1
Who trains the folks at this location? There is no type of customer service at all. Just picked up my order and there was no greeting at all. Basically had my bags thrown at me without a thank you for coming or anything. Customer service really sucks and I’m coming from experience as training people and leading a team. It’s sad and Chipotle had this double protein offer and the bowls are still empty!
Food: 2
Service: 1
Place was nasty, not clean at all food all over the prep areas and out of some items. Employees standing around and on their phones while cooking. Turned around and left.. they really need to get it together if thats normal for that location.
Atmosphere: 1
Food: 1
Service: 1
I love Chipotle so I can't say anything bad about this place. Food is always good....
Atmosphere: 4
Food: 4
Service: 4
Chipotle it’s not bad at all, but the Forney location sucks! I always have issues with this location and their ugly attitudes. When you walk in the workers just stare at you like they have an issue, you have to pray to GOD every time you order that your meat will not be cold, dry, or under seasoned. No matter the time of day the workers, definitely this tall Hispanic girl, hands move faster than their brain, causing them to mess up and make it seem like it’s your fault. Lastly, the self serve area is ALWAYS dirty or needs to be stocked up when I am there. I can manage their food not always being great, but their attitudes are getting annoying and disrespectful.
Atmosphere: 1
Food: 3
Service: 1
We as a family have not been to Chipotle in about a year and this afternoon we were kidless so we ordered some food . I had a bowl with double chicken and all the fixings and my wife had carne asada and chicken with all the fixings. My bowl had a lot of everything but chicken and my wife’s bowl had 5 pieces of carne asada and some chicken. It was very little protein. On a good note, the service was great and very friendly. We are not going back because of the food .
Nasty location. Dirty food line, floors and always out of something. Today they didn't have cheese.
Atmosphere: 1
Food: 1
Service: 2
Very poor customer service. The server at 8:57pm repeatedly said she was about to leave and she was not staying a minute past 9 . She rushed my order without listening to what I asked for. My food was made incorrectly, and the lid was left covered in food, which is unsanitary🙃. I work 12+ hour shifts, so I understand wanting to go home, but customer service and cleanliness should always come first.
whoever was on on shift upfront 12/14 at 9pm sucked! they didn’t speak and rushed my meal and made food over mine, messed up my order cause they were trying to move fast with me and just one other person in line..it usually isn’t this bad , theses new hires aren’t it and i worked fast food before i get it but ill never treat a customer how i was treated here
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
The food is great. Service is fast! Great for lunch breaks from work!
Atmosphere: 5
Food: 5
Service: 5
One thing about Chipotle they don’t care if they have an hour left to work, they’re not putting anything out fresh. No grilled vegetables, no Carne Asada, and no guacamole. I should have went with my first mind and went to Raising Cane‘s.
Atmosphere: 2
Food: 3
Service: 1
Place can be crowded. The tables and floors need to be cleaned more often during the busy hours
Atmosphere: 4
Food: 4
Service: 4
Never ordering here again literally half a bowl after I placed an online order. What a scam
Atmosphere: 5
Food: 1
Service: 4
This location constantly messes up orders. Last time I ordered online and they did not include the queso, kids drink; and the kids quesadilla's cheese was not melted, like they forgot to cook it.
Mistakes like this have happened multiple times and I have never had issues at other locations.
Atmosphere: 3
Food: 2
Service: 1
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