19 minutes in the drive thru… We were second in line… have been asked numerous times to pull around with nobody behind me. Tonight tore it.
To the owner, you might wanna try your night time drive thru. Just so you can have the lovely experience.
Paula Tate
Ultimate cheeseburger was very good. Tacos always good. Got the order correct.
Parking: Good store. Clean. Nice employees.
Kid-friendliness: Yes
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Curly Fries, Burger
Bernice Gilbert
Everything was fine enough.
Atmosphere: 4
Food: 4
Service: 4
Rub bar
Today all was good Tomorrow??? No telling .... folks it's a hit or miss anywhere ...I still don't stop coming.. recommend this place
Food: 5
Service: 5
Steven Davis
Let me ask the owner something. What is the point of having delivery pickup parking spots if the manager won't even open the door for you to ask the order name or even acknowledge you while your in those two spots? I came here tonight Feb 21st around 10:30 for a door dash pickup. I didn't leave there til after 11 pm for 6 bucks. Not only did they make the customer wait but they made me lose out of money by making me wait that long. As I waited for ever for this order I had to bang on the windows to be acknowledged. I noticed the bag was on the counter for at least 10 mintues before they decided to bring it to me. I finally got the order then took it to my customer. When I dropped off the order my customer texted me to let me know that there were missing items in the bag. It was my last delivery for the night so I offered to drive 6 miles back to the restaurant to get the missing items for my customer for free. When I got back to the restaurant there was a long line in the drive thru, so I pulled up to the delivery parking spot so I can expedite this issue. As I'm standing there waiting to be acknowledged, the manager didn't even want to look at me. I can see all the employees talking about me nonchalantly but didn't care to even bother to talk to me. This restaurant is very dysfunctional and i will not come back for deliveries until they change management or learn customer service quality.
Atmosphere: 1
Food: 1
Service: 1
J T
I used to buy food from this location multiple times per week. I no longer do and will not until they open their drive thru back up 24 hours a day. They have lost my business until then!
Alesha B
Service is super SLOW for the number of associates in the building. Ordered my food and one other car was before me still waited 10 minutes for food ridiculous.
Atmosphere: 3
Food: 3
Service: 1
Gameshia Greer
Worst Jack in the box I every went to..First they gave me old cold fries for all my meals. Then instead of giving me my homestyle chicken meal they gave me a jack spicy chicken sandwich. I returned to do a refund and they told me they didn't know how to do it and I would have to come back Wednesday when a manager come in. So I asked them can they just remake the order I was told they can only remake the sandwich and not the curly fries that was with the order.. Very unprofessional and rude.
Atmosphere: 3
Food: 1
Service: 1
AL DAVIS
Food not like the old Jack in the Box. Ordered 2 breakfast crescent for 4.00 a peace and it was a small sandwich, pay more get less.
Drive thru was great. I love the original tacos & breakfast barrito
Food: 5
Service: 5
Jacob Bass
Its not the best place for some people, but I personally have it in my top three favorite fast food places.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Burger, Fries
Hilda Morales
A bit of a wait. But overall a good experience. This Jack has gotten a whole lot better.
Atmosphere: 5
Food: 5
Service: 5
Darrlyn Patton
I visited this particular establishment a couple of times..my most recent visit 11/14/2024 I ordered the variety box. First of all there was only one person dinning inside, and one car ahead of me; I didn't understand why I to wait in a numbered parking spot to get my order. Then when I got home (5 minutes away) my onion rings were burnt!!!! ???
Michae'la Banks
Food was great as expected but the gentleman taking our order was having a bad day and seemed to not want to be there, but I get it, we all have bad days, I pray his got better!
19 minutes in the drive thru… We were second in line… have been asked numerous times to pull around with nobody behind me. Tonight tore it.
To the owner, you might wanna try your night time drive thru. Just so you can have the lovely experience.
Ultimate cheeseburger was very good. Tacos always good. Got the order correct.
Parking: Good store. Clean. Nice employees.
Kid-friendliness: Yes
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Curly Fries, Burger
Everything was fine enough.
Atmosphere: 4
Food: 4
Service: 4
Today all was good Tomorrow??? No telling .... folks it's a hit or miss anywhere ...I still don't stop coming.. recommend this place
Food: 5
Service: 5
Let me ask the owner something. What is the point of having delivery pickup parking spots if the manager won't even open the door for you to ask the order name or even acknowledge you while your in those two spots? I came here tonight Feb 21st around 10:30 for a door dash pickup. I didn't leave there til after 11 pm for 6 bucks. Not only did they make the customer wait but they made me lose out of money by making me wait that long. As I waited for ever for this order I had to bang on the windows to be acknowledged. I noticed the bag was on the counter for at least 10 mintues before they decided to bring it to me. I finally got the order then took it to my customer. When I dropped off the order my customer texted me to let me know that there were missing items in the bag. It was my last delivery for the night so I offered to drive 6 miles back to the restaurant to get the missing items for my customer for free. When I got back to the restaurant there was a long line in the drive thru, so I pulled up to the delivery parking spot so I can expedite this issue. As I'm standing there waiting to be acknowledged, the manager didn't even want to look at me. I can see all the employees talking about me nonchalantly but didn't care to even bother to talk to me. This restaurant is very dysfunctional and i will not come back for deliveries until they change management or learn customer service quality.
Atmosphere: 1
Food: 1
Service: 1
I used to buy food from this location multiple times per week. I no longer do and will not until they open their drive thru back up 24 hours a day. They have lost my business until then!
Service is super SLOW for the number of associates in the building. Ordered my food and one other car was before me still waited 10 minutes for food ridiculous.
Atmosphere: 3
Food: 3
Service: 1
Worst Jack in the box I every went to..First they gave me old cold fries for all my meals. Then instead of giving me my homestyle chicken meal they gave me a jack spicy chicken sandwich. I returned to do a refund and they told me they didn't know how to do it and I would have to come back Wednesday when a manager come in. So I asked them can they just remake the order I was told they can only remake the sandwich and not the curly fries that was with the order.. Very unprofessional and rude.
Atmosphere: 3
Food: 1
Service: 1
Food not like the old Jack in the Box. Ordered 2 breakfast crescent for 4.00 a peace and it was a small sandwich, pay more get less.
Food: 1
Service: 4
Recommended dishes: Sandwich
Yayish!!
Restaurantji Recommends
Drive thru was great. I love the original tacos & breakfast barrito
Food: 5
Service: 5
Its not the best place for some people, but I personally have it in my top three favorite fast food places.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Burger, Fries
A bit of a wait. But overall a good experience. This Jack has gotten a whole lot better.
Atmosphere: 5
Food: 5
Service: 5
I visited this particular establishment a couple of times..my most recent visit 11/14/2024 I ordered the variety box. First of all there was only one person dinning inside, and one car ahead of me; I didn't understand why I to wait in a numbered parking spot to get my order. Then when I got home (5 minutes away) my onion rings were burnt!!!! ???
Food was great as expected but the gentleman taking our order was having a bad day and seemed to not want to be there, but I get it, we all have bad days, I pray his got better!
Atmosphere: 4
Food: 5
Service: 4
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