I placed a rather large order yesterday and the pizzas were great, the service was great and the requested delivery time was on point. Thank you for making an impromptu special occasion easy.
Atmosphere: 5
Food: 5
Service: 5
Jon F
I had been ordering from Mr. Jim’s for over a year and was very pleased with their quality. Unfortunately, about 1 month ago, the pizzas they delivered were subpar. The crust tasted stale and there was very little sauce. The pizzas were not edible and we had to throw them away. I called the store immediately and they issued me a credit for 2 Large Pizzas. Tonight, I decided to give them another chance. I called the store and ordered the 2 large pizzas I was credited. The young lady took the order and said they would be delivered in approximately 45 minutes. 45 minutes later, instead of receiving my pizzas, I received a phone call from the same young lady that took the order and she said that the owner told her that my credit was for carry out only! I have never once been to their store. Every order I have ever placed has been for delivery and I assumed that when they offered me the credit it was to replace the order that I had to throw away. I offered to pay the delivery fee and tip the driver. The young lady said she would contact the owner and let me know what she says. That was 30 minutes ago and I’ve heard NOTHING!!! Sorry Mr. Jim’s, but your appreciation for your existing customers is severely lacking and in this case, you have lost a customer PERMANENTLY. Glad I ordered Papa John’s as soon as I hung up. We will actually be eating edible pizza tonight instead of waiting for your call back.
Atmosphere: 1
Food: 1
Service: 1
MATTHEW WHITTEN
This is the best pizza.I have ever had in my entire
Atmosphere: 5
Food: 5
Service: 5
Tee Tran
We decided to grab a pizza for a quick late dinner. My husband and I decided on supreme stuffed pizza! We didn’t finished it but it was even better the next day air fried! The employees at this location were really nice and friendly ?
Atmosphere: 5
Food: 5
Service: 5
caden newton
Amazing staff. A Very kind lady took my order and it was perfect. They have the best crust in the metroplex, I am definitely coming back again.
Atmosphere: 5
Food: 5
Service: 5
Zachary Senkel
Friendly staff and good food. Everytime that we have it delivered, the delivery man is very kind. The pizza is by far the best I've had. Outshines every other place in terms of taste, and consistency. Unlike somewhere like Little Caesars, this place is consistently good.
Grace Moreno
We ordered a meat lovers pizza with garlic Parmesan crust and didn’t receive the garlic Parmesan on the crust. I called them about it, and the lady was argumentative and didn’t want to fix the problem. Will not be ordering from them again!
Atmosphere: 1
Food: 1
Service: 1
Hunter Bruton
good food
Autumn Child
Tasty, hot, and delicious! The owners were so nice. I was impressed. We will be back!
Atmosphere: 5
Food: 5
Service: 5
Mayra Quinones
Called over 10 times to revise an order I placed online. The employee rudely said they don’t answer after 9pm (they close at 9:30). Not to mention I called way before 9pm. Definitely need better management. Why not close at 9pm if you are going to stop answering and servicing at that time.
Best pizza ever. Friendly staffs. Wait time is minimal.
Atmosphere: 5
Food: 5
Service: 5
Heather Turner
Always great service, fast and
Atmosphere: 5
Food: 5
Service: 5
Nate Dettmer
After waiting over 1.5 hours across the street for a competitor tonight to be told they "lost" online orders. Came across the street to Mr Jim's and they had our order ready in less than 10 mins. It's hot and delicious and much better IMO. We will definitely be back to Mr Jim's again! Thank you to the manager who was so kind and understanding our frustration and my child who was rather cranky (or "hangry")!
Atmosphere: 5
Food: 5
Service: 5
Katia Riha
Very plain barely any toppings. Same with crust no flavor tasted like paper. Won’t be back.
Alexandria Smith
Should have got a refund when I seen flys/bugs. Pizza was fresh, but did not taste good at all. Wings would have been good if they weren’t to soggy. I would not return.
I placed a rather large order yesterday and the pizzas were great, the service was great and the requested delivery time was on point. Thank you for making an impromptu special occasion easy.
Atmosphere: 5
Food: 5
Service: 5
I had been ordering from Mr. Jim’s for over a year and was very pleased with their quality. Unfortunately, about 1 month ago, the pizzas they delivered were subpar. The crust tasted stale and there was very little sauce. The pizzas were not edible and we had to throw them away. I called the store immediately and they issued me a credit for 2 Large Pizzas. Tonight, I decided to give them another chance. I called the store and ordered the 2 large pizzas I was credited. The young lady took the order and said they would be delivered in approximately 45 minutes. 45 minutes later, instead of receiving my pizzas, I received a phone call from the same young lady that took the order and she said that the owner told her that my credit was for carry out only! I have never once been to their store. Every order I have ever placed has been for delivery and I assumed that when they offered me the credit it was to replace the order that I had to throw away. I offered to pay the delivery fee and tip the driver. The young lady said she would contact the owner and let me know what she says. That was 30 minutes ago and I’ve heard NOTHING!!! Sorry Mr. Jim’s, but your appreciation for your existing customers is severely lacking and in this case, you have lost a customer PERMANENTLY. Glad I ordered Papa John’s as soon as I hung up. We will actually be eating edible pizza tonight instead of waiting for your call back.
Atmosphere: 1
Food: 1
Service: 1
This is the best pizza.I have ever had in my entire
Atmosphere: 5
Food: 5
Service: 5
We decided to grab a pizza for a quick late dinner. My husband and I decided on supreme stuffed pizza! We didn’t finished it but it was even better the next day air fried! The employees at this location were really nice and friendly ?
Atmosphere: 5
Food: 5
Service: 5
Amazing staff. A Very kind lady took my order and it was perfect. They have the best crust in the metroplex, I am definitely coming back again.
Atmosphere: 5
Food: 5
Service: 5
Friendly staff and good food. Everytime that we have it delivered, the delivery man is very kind. The pizza is by far the best I've had. Outshines every other place in terms of taste, and consistency. Unlike somewhere like Little Caesars, this place is consistently good.
We ordered a meat lovers pizza with garlic Parmesan crust and didn’t receive the garlic Parmesan on the crust. I called them about it, and the lady was argumentative and didn’t want to fix the problem. Will not be ordering from them again!
Atmosphere: 1
Food: 1
Service: 1
good food
Tasty, hot, and delicious! The owners were so nice. I was impressed. We will be back!
Atmosphere: 5
Food: 5
Service: 5
Called over 10 times to revise an order I placed online. The employee rudely said they don’t answer after 9pm (they close at 9:30). Not to mention I called way before 9pm. Definitely need better management. Why not close at 9pm if you are going to stop answering and servicing at that time.
Service: 1
Restaurantji Recommends
Best pizza ever. Friendly staffs. Wait time is minimal.
Atmosphere: 5
Food: 5
Service: 5
Always great service, fast and
Atmosphere: 5
Food: 5
Service: 5
After waiting over 1.5 hours across the street for a competitor tonight to be told they "lost" online orders. Came across the street to Mr Jim's and they had our order ready in less than 10 mins. It's hot and delicious and much better IMO. We will definitely be back to Mr Jim's again! Thank you to the manager who was so kind and understanding our frustration and my child who was rather cranky (or "hangry")!
Atmosphere: 5
Food: 5
Service: 5
Very plain barely any toppings. Same with crust no flavor tasted like paper. Won’t be back.
Should have got a refund when I seen flys/bugs. Pizza was fresh, but did not taste good at all. Wings would have been good if they weren’t to soggy. I would not return.