I had order food to deliver to me and it took an hour for my stuff to come
Atmosphere: 3
Food: 5
Service: 2
The Apex Beat
Different panda location but they served my food correctly this time
Atmosphere: 4
Food: 4
Service: 5
brb318
Food portions there are incredibly small. Don't believe more than one of the employee spoke English. They gone up on their prices just because they can. Used to be a fun place now they're very compartmentalized.
Wheelchair accessibility: Not really
Atmosphere: 2
Food: 2
Service: 3
Stephanie Guevara
The portions were a joke…. I got way too much chow mein & barely any chicken …….
Food: 1
Aaron Lett
Customer service almost non existent. No greeting no how can I help just what would you like, chow Mein is NOT lo mein orange chicken is too sweet veggie roll tastes like it came from a supermarket
Atmosphere: 3
Food: 3
Service: 2
Sunny K
I visited Panda Express at Forney, Texas around 9:10:04 pm on January 05th 2025. I am extremely disappointed with service and the food portions were noticeably smaller than expected it almost looks like a kids meal, when I politely inquired about it, the server was rude and dismissive. Definitely not the experience I was hoping for. I wonder if owner and manager care about the review anymore, I see way too many 1 star review for this location than any other Panda Express in 30 miles radius. Not Sure Panda Express Franchise itself care about this dissatisfied review.
Atmosphere: 1
Food: 1
Service: 1
ERICA DIME
This place never have have food ready to be served on the line. The bowls are always always empty and it be mid day and the customers and dashers ALWAYS have to wait a long time while the cook try to hurry to make some more food to put out… yall please get it together this is a fast food restaurant yall never have anything ready. The customers wanna eat and leave and the dashers are on a time limit. We need to get paid just like yall do.The staff is rude especially that older Asian looking lady and yall don’t have space to be rude.. keep some nice hot food ready cause yall food line is trash and the cook rushes to fix a dish is why the broccoli hard and chicken undone.
Atmosphere: 3
Food: 1
Service: 1
Drew Wilkens
Waited 30 minutes past the online order ready time. In that 1/2 hour Lilyana asked me my name once. No update, no apologies, just ignored me. Finally got a lady with a clipboard‘s attention and got my order. I asked what happened and she said they were waiting on Chow Mein. However, there were tons of customers arriving after me, ordering at the counter and got chow mein. Just admit you made a mistake. Terrible customer service and a waste of time. So, beware of speed of service here.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Orange Chicken, Teriyaki Chicken with Beef Broccoli
clay binkley
They should rename this place to “Panda Wait8”, there is nothing express about it. Foods okay, need more vegetarian items.
This used to be one of my favorite Panda Express restaurants. Well new owner alert! This guy owns the one in Terrell and I don't think his customer service is the greatest. I stopped going to the Terrell one and now I guess I'll find another one. I ordered a plate and found a piece of plastic cooked in my Super Greens. He did apologize and he did replace my order but there's just a different vibe unfortunately.
Atmosphere: 3
Food: 3
Service: 3
Jessica Smith-Ward
This team was amazing to my husband as he came in right as they were closing. Antonio was super gracious and we really appreciated his kindness and willingness to stay open a few minutes longer
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken
Tre'Nina Johnson
My husband got food poisoning last night from consuming the orange chicken! Please make sure you're thoroughly cooking the chicken and that it's not spoiled/expired!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Orange Chicken
elye Robertson
I personally don't go to Panda that often but the linch service top5 ?️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken, Build Your Own Bowl - 2 Half Sides, Teriyaki Chicken with Beef Broccoli
Food is never fresh, especially the super greens.
Atmosphere: 4
Food: 2
Service: 4
I had order food to deliver to me and it took an hour for my stuff to come
Atmosphere: 3
Food: 5
Service: 2
Different panda location but they served my food correctly this time
Atmosphere: 4
Food: 4
Service: 5
Food portions there are incredibly small. Don't believe more than one of the employee spoke English. They gone up on their prices just because they can. Used to be a fun place now they're very compartmentalized.
Wheelchair accessibility: Not really
Atmosphere: 2
Food: 2
Service: 3
The portions were a joke…. I got way too much chow mein & barely any chicken …….
Food: 1
Customer service almost non existent. No greeting no how can I help just what would you like, chow Mein is NOT lo mein orange chicken is too sweet veggie roll tastes like it came from a supermarket
Atmosphere: 3
Food: 3
Service: 2
I visited Panda Express at Forney, Texas around 9:10:04 pm on January 05th 2025. I am extremely disappointed with service and the food portions were noticeably smaller than expected it almost looks like a kids meal, when I politely inquired about it, the server was rude and dismissive. Definitely not the experience I was hoping for. I wonder if owner and manager care about the review anymore, I see way too many 1 star review for this location than any other Panda Express in 30 miles radius. Not Sure Panda Express Franchise itself care about this dissatisfied review.
Atmosphere: 1
Food: 1
Service: 1
This place never have have food ready to be served on the line. The bowls are always always empty and it be mid day and the customers and dashers ALWAYS have to wait a long time while the cook try to hurry to make some more food to put out… yall please get it together this is a fast food restaurant yall never have anything ready. The customers wanna eat and leave and the dashers are on a time limit. We need to get paid just like yall do.The staff is rude especially that older Asian looking lady and yall don’t have space to be rude.. keep some nice hot food ready cause yall food line is trash and the cook rushes to fix a dish is why the broccoli hard and chicken undone.
Atmosphere: 3
Food: 1
Service: 1
Waited 30 minutes past the online order ready time. In that 1/2 hour Lilyana asked me my name once. No update, no apologies, just ignored me. Finally got a lady with a clipboard‘s attention and got my order. I asked what happened and she said they were waiting on Chow Mein. However, there were tons of customers arriving after me, ordering at the counter and got chow mein. Just admit you made a mistake. Terrible customer service and a waste of time. So, beware of speed of service here.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Orange Chicken, Teriyaki Chicken with Beef Broccoli
They should rename this place to “Panda Wait8”, there is nothing express about it. Foods okay, need more vegetarian items.
Atmosphere: 3
Food: 2
Service: 2
Restaurantji Recommends
Stop being rude to dashers
Atmosphere: 1
Service: 1
This used to be one of my favorite Panda Express restaurants. Well new owner alert! This guy owns the one in Terrell and I don't think his customer service is the greatest. I stopped going to the Terrell one and now I guess I'll find another one. I ordered a plate and found a piece of plastic cooked in my Super Greens. He did apologize and he did replace my order but there's just a different vibe unfortunately.
Atmosphere: 3
Food: 3
Service: 3
This team was amazing to my husband as he came in right as they were closing. Antonio was super gracious and we really appreciated his kindness and willingness to stay open a few minutes longer
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken
My husband got food poisoning last night from consuming the orange chicken! Please make sure you're thoroughly cooking the chicken and that it's not spoiled/expired!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Orange Chicken
I personally don't go to Panda that often but the linch service top5 ?️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken, Build Your Own Bowl - 2 Half Sides, Teriyaki Chicken with Beef Broccoli
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