Subway
10990 I-20, Forney
(972) 552-2900
Recent Reviews
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I've been to this location numerous times without any issues, however, I got food poisoning from my visit on the 27th and will not be going back.
I know it was from there because that was the only meal I ate that day.
I presented the staff with a coupon before ordering and they made a big deal of it....after going in the back to speak.to the manager about it, they stated that they weren't taking coupons at the time...they were very sketchy so I didn't even order. 2nd time I left this establishment without ordering, the 1st time the 2 ladies(workers) were eating lunch in the dining area and when I walked in, they immediately got 😠😡, they got up, went behind the counter and asked, extremely rudely, what do you want, I sak them to wash their hands, refusing, they asked me to leave.
Atmosphere: 2
Food: 2
Service: 2
I couldn't even give a star to such a poorly educated lady, I don't know why they work serving clients if they don't feel like it!!!!????
Double meat wasn't added after being charged for it, and overall, lack luster amount of vegetables added.
Atmosphere: 3
Food: 2
Service: 3
Very greedy. Thanks for the mayo and bread sandwich.
If I could rate this 0 stars I definitely would. I attempted to file a report on this location but never got feedback or anything resolved about this. We did a pickup for 2 foot longs and one cookie, both of our sandwiches were cold as if they weren’t toasted and had a weird texture to it.. I let it go because hey, maybe it’s just a bad day for subway. I get to my cookie…… and I found a plastic wire/string in my cookie!! Good thing I was paying attention because I really could’ve eaten it. All they told me was that they were sorry and that it wouldn’t happen again. Which he was right about that, it WONT happen again because I will never come back here again. If you’re hungry for subway, I advise you guys to go elsewhere.
Good food but was not greeted when I walked in, and the lady acted irritated when I spoke to her! And man came in behind me and they made his sandwich before mine and pushed my bag to me like here go! I won’t be back I would rather make a sandwich at home!!!
Atmosphere: 1
Food: 4
Service: 1
Horrible customer service I asked for Multigrain not white also asked for 6 in and got a ft long. The foot long wasnt that big of a problem it was the white bread that was the problem. I dont eat white bread. Waste of money. When I noticed the mistake and called them they where outright rude to me on the phone. They didn't even offer to fix their mistakes. Instead they put all the blame on me for not noticing until I got to my clients house. They even called me rude for pointing out their mistakes. They also hung up on me twice over the phone. Even when I was able to return the sandwich uneaten in person they still wanted to just make Excuses and not even offer to fix the mistake. The whole Ordeal cost me the chance of having dinner tonight. It also cost me $11.10 right now every penny has to count. I don't eat past 8pm. So now I will be going to bed hungry.
Food: 1
Service: 1
Good food nice people
Atmosphere: 5
Food: 5
Service: 5
I wouldn’t recommend this specific store to anyone!! The customer service is completely appalling! The store was dirty! The workers refused to toast my sandwich after everything was applied to it. I’ve never encountered that kind of treatment from a subway.
Restaurantji Recommends
Average subway with average service.
Atmosphere: 3
Food: 2
Service: 2
Rude kids working the place. 7:30 pm on 5/7/24 one male and two females. Won’t be back just based on their customer service skills.
Atmosphere: 1
Food: 1
Service: 1
I've only eaten here once but visited twice. The first time I placed the order online and picked up. No issue there. The second time the bread wasn't cool so we walked the store for twenty minutes then came back. Still not cool. No one knew how long it would take. We had to settle for McDonald's.
Atmosphere: 2
Food: 5
Service: 3
Don’t recommend this place at all!! The Hispanic ladies behind the counter are very rude. I was with my 12 year old and she was unsure about what she wanted and the employee was rushing us to order and then rudely told us to move over out the line. Then we finally order and they switched employees of who were making our order and got things wrong with the order and had the nerves to get mad at me and say rudely next time say you want cheese. I told her next time be clear of who’s making what sandwich and told her they were rude as heck and walked out. They’ll never get business treating people like this.
Who gives these people the right to just not allow coupons??? And also charging 1$ for a tiny cup of sauce??? The owner here Is a money hungry scumbag
Atmosphere: 1
Food: 1
Service: 1
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