Husband just got food from the drive through and what WAS there of the order bc things were missing, was soggy, wet, tasteless and…sticky? First and last time going to this Taco Bell.
Atmosphere: 1
Food: 1
Service: 1
lora brown
Taco made me sick..
Atmosphere: 3
Food: 1
Service: 3
Jeret Fleming
Ordered in the app. When I went in to pickup my food. I had a total of 4 different employees look directly at me and never acknowledged my presence at all or asked if they could help me. Until the fifth employee came back into the store, still not speaking to me. Mine must have been the only app order because she luckily picked up my order. The only speaking I received was to ask my name because she had to confirm it was my order. This took 10 minutes when it should have took 1. It’s not hard to ask your customer if they need help or simply acknowledge my presence in your store. Most of the employees were young people so I’m sure they have to be trained to speak customer. It should be common sense but sadly that’s dying. Fast food work is not that difficult people. I blame leadership because they allow it with no accountability. Sadly there will be nothing with this post either.
Atmosphere: 1
Food: 3
Service: 1
Sharon Miller
You suck I paid for extra meat and you still didn't give me any meat on my chalupa
Atmosphere: 1
Food: 1
Service: 1
Georgian M
My son had oral surgery & wanted a bean & cheese burrito from Taco Bell. I proceeded to order, the team member asked me if I wanted sauce with my order to which I replied “yes mild sauce” When I approached the window there was a male taking orders 1 brunette female taking payment for orders & a blonde female gathering food. Before I handed my card for payment to the young lady I asked for an additional bean burrito to be added to order, the brunette rolled her eyes & proceeded to yell to the back she needed another burrito. I paid for my food, the blonde handed me the bag of food & stated the sauce was in the bag. The brunette closed the window & turned her back to the window & waited for me to drive off. I waited for her to realize I hadn't driven off & she opened the window. I stated “the sauce wasn’t in the bag”. She turns her back to the window once again as the blonde gathered some mild sauce. The brunette opened a packet of sauce & sprayed it over the entire bag of mild sauces then the blonde handed me the moist bag. I grabbed the bag thanked them for the food/service then drove off. As I left I looked down into the bag because my hand was wet & realized what had transpired. I turned my car around & entered the Taco Bell & requested to speak to the manager. I explained what happened & asked for the two girl’s name & the manager hesitated then said He’d take care of it. I pressed him again for their name & he said “Tamera & Casey” the interesting thing about those names is that my receipt says the cashier’s name is Destynee. I will not ever be returning to this Taco Bell based on the lack of professionalism & childish behavior that took place. This is not the first time I’ve had an encounter with this cashier (brunette). Another time I asked for more sauce & the girl handed the sauce in my bag & says “trick or treat”. This girl obviously does not know anything about customer service & would benefit from no longer being employed by Taco Bell. She has a poor attitude & does not represent the core values of Taco Bell “quality first, customer-loyalty, honesty, and teamwork” her poor attitude allows her to make terrible decisions. If she’s going to pour hot sauce all over my bag what would stop her from contaminating another’s customer's meal. I don’t trust her & neither should Taco Bell.
Lucia Haney
The girls here are very nice. The food was brought out quickly. No complaints.
"This is an excellent clean establishment; the staff work together seamlessly and energetically. There's a sense of teamwork among all levels.I give 5/5 to the personnel manager.02/25/24"
Atmosphere: 5
Food: 5
Service: 5
Tonya Morgan
It's taco bell. But food was hot and tortillas fresh.
Atmosphere: 5
Food: 5
Service: 5
Jeffery Alvarez
Taco Bell is Taco Bell, the food was hot, order was correct, I was happy.
Not sure what they handed me, but it was definitely not a grilled cheese burrito.Idk what the hell was in it. Looked like scrambled eggs?Just a reminder why I have not ate at a taco bell in years...????
Atmosphere: 3
Food: 1
Service: 1
Nichelle Fields
Service is fast and efficient. Only really good thing to say. When did taco bell get so expensive for such low quality food. Is the chicken even chicken? No more dollar menu. At this point cook at home not worth it.
Atmosphere: 1
Food: 1
Service: 4
Vito Corleone
Taco Bell has removed the one thing from their menu that I was interested in purchasing, so I have no reason to visit them any more. Giving them a 3 star rating is just out of generosity.
Morris C.
I don't order much because my order has never been 100% correct. I can't have spice and they always manage to sneak spicy sauces in my order so often that I don't think it's accidental anymore. I'm mostly disappointed because I just paid $6 for a burrito with add-ons just to be given the original $2 bean & cheese one, on top of waiting for that mobile order for an hour. I can't catch a break ?
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Quesadilla, Bean Burrito
Jupiter Valencia
Food is okay. But especially at night I always have to double check the bag to make sure we have everything. Numerous times I'm arrived home and realized I didn't get all that I ordered and was charged for. Sometimes I can tell staff is just rushing to get stuff done because of the way food is prepared, but I don't really blame them because of what I've heard about the pressure to hurry when you're a fast food worker.
Husband just got food from the drive through and what WAS there of the order bc things were missing, was soggy, wet, tasteless and…sticky? First and last time going to this Taco Bell.
Atmosphere: 1
Food: 1
Service: 1
Taco made me sick..
Atmosphere: 3
Food: 1
Service: 3
Ordered in the app. When I went in to pickup my food. I had a total of 4 different employees look directly at me and never acknowledged my presence at all or asked if they could help me. Until the fifth employee came back into the store, still not speaking to me. Mine must have been the only app order because she luckily picked up my order. The only speaking I received was to ask my name because she had to confirm it was my order. This took 10 minutes when it should have took 1. It’s not hard to ask your customer if they need help or simply acknowledge my presence in your store. Most of the employees were young people so I’m sure they have to be trained to speak customer. It should be common sense but sadly that’s dying. Fast food work is not that difficult people. I blame leadership because they allow it with no accountability. Sadly there will be nothing with this post either.
Atmosphere: 1
Food: 3
Service: 1
You suck I paid for extra meat and you still didn't give me any meat on my chalupa
Atmosphere: 1
Food: 1
Service: 1
My son had oral surgery & wanted a bean & cheese burrito from Taco Bell. I proceeded to order, the team member asked me if I wanted sauce with my order to which I replied “yes mild sauce” When I approached the window there was a male taking orders 1 brunette female taking payment for orders & a blonde female gathering food. Before I handed my card for payment to the young lady I asked for an additional bean burrito to be added to order, the brunette rolled her eyes & proceeded to yell to the back she needed another burrito. I paid for my food, the blonde handed me the bag of food & stated the sauce was in the bag. The brunette closed the window & turned her back to the window & waited for me to drive off. I waited for her to realize I hadn't driven off & she opened the window. I stated “the sauce wasn’t in the bag”. She turns her back to the window once again as the blonde gathered some mild sauce. The brunette opened a packet of sauce & sprayed it over the entire bag of mild sauces then the blonde handed me the moist bag. I grabbed the bag thanked them for the food/service then drove off. As I left I looked down into the bag because my hand was wet & realized what had transpired. I turned my car around & entered the Taco Bell & requested to speak to the manager. I explained what happened & asked for the two girl’s name & the manager hesitated then said He’d take care of it. I pressed him again for their name & he said “Tamera & Casey” the interesting thing about those names is that my receipt says the cashier’s name is Destynee. I will not ever be returning to this Taco Bell based on the lack of professionalism & childish behavior that took place. This is not the first time I’ve had an encounter with this cashier (brunette). Another time I asked for more sauce & the girl handed the sauce in my bag & says “trick or treat”. This girl obviously does not know anything about customer service & would benefit from no longer being employed by Taco Bell. She has a poor attitude & does not represent the core values of Taco Bell “quality first, customer-loyalty, honesty, and teamwork” her poor attitude allows her to make terrible decisions. If she’s going to pour hot sauce all over my bag what would stop her from contaminating another’s customer's meal. I don’t trust her & neither should Taco Bell.
The girls here are very nice. The food was brought out quickly. No complaints.
Atmosphere: 5
Food: 4
Service: 5
Grab some snacks for family get
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crunchwrap Supreme, Cinnamon Twists, Quesadilla, Nachos Bellgrande, Taco Supreme
"This is an excellent clean establishment; the staff work together seamlessly and energetically. There's a sense of teamwork among all levels.I give 5/5 to the personnel manager.02/25/24"
Atmosphere: 5
Food: 5
Service: 5
It's taco bell. But food was hot and tortillas fresh.
Atmosphere: 5
Food: 5
Service: 5
Taco Bell is Taco Bell, the food was hot, order was correct, I was happy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla
Restaurantji Recommends
Not sure what they handed me, but it was definitely not a grilled cheese burrito.Idk what the hell was in it. Looked like scrambled eggs?Just a reminder why I have not ate at a taco bell in years...????
Atmosphere: 3
Food: 1
Service: 1
Service is fast and efficient. Only really good thing to say. When did taco bell get so expensive for such low quality food. Is the chicken even chicken? No more dollar menu. At this point cook at home not worth it.
Atmosphere: 1
Food: 1
Service: 4
Taco Bell has removed the one thing from their menu that I was interested in purchasing, so I have no reason to visit them any more. Giving them a 3 star rating is just out of generosity.
I don't order much because my order has never been 100% correct. I can't have spice and they always manage to sneak spicy sauces in my order so often that I don't think it's accidental anymore. I'm mostly disappointed because I just paid $6 for a burrito with add-ons just to be given the original $2 bean & cheese one, on top of waiting for that mobile order for an hour. I can't catch a break ?
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Quesadilla, Bean Burrito
Food is okay. But especially at night I always have to double check the bag to make sure we have everything. Numerous times I'm arrived home and realized I didn't get all that I ordered and was charged for. Sometimes I can tell staff is just rushing to get stuff done because of the way food is prepared, but I don't really blame them because of what I've heard about the pressure to hurry when you're a fast food worker.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Cinnamon Twists, Quesadilla