The Hole Thing Donuts

**I was able to resolve my issue by speaking with the manager/owner, who was very understanding, listened to me, and was prompt in finding a solution that made us both happy. Thank you, Mia.**

I made an order for two boxes of donuts via the Too Good To Go app that was picked up by my sister on February 15th. The donuts had cute designs and tasted great, but there don't seem to be any quality checks done. My niece found an extremely long brown hair on her donut. My sister called the store for me the following day to advise the store and was told by the associate who answered that they would let the manager know. She did not take any contact information, which lets me know they are A-okay with their customers eating hair. I will not be purchasing from this location again. Enjoy your hair, everyone!

Food: 5

Service: 1

Recommended dishes: Decorative Donuts

Delicious donuts, amazing service 10/10

Atmosphere: 5

Food: 5

Service: 5

Drove from Sunnyvale to treat myself a few special donuts from The Hole Thing Donuts...I should have stayed home. I purchased 4 donuts and three were underwhelming. The blueberry fritter was doughy in the middle and tasted rancid. The Nutella donut was just sad. The blob of Nutella on the donut had started to harden and the amount in the donut was stingy. The coconut boston cream donuts topping was foamy, tasteless, with the coconut was soggy and stale. The visit was a waste of time and money. I should have driven in the opposite direction and visited Hypnotic Donuts.

Best donut shop ever

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Decorative Donuts, Thank You, Red Velvet, Cookie Monster, Minion, Apple Fritter, Doughnut

Great experience! Regina was so kind and helpful!

Atmosphere: 5

Food: 5

Service: 5

The quality of the donuts are amazing! They’re made fresh daily and the selection and variety is great as well. The donuts are so soft and fluffy! The customer service is top notch as well. Check out The Hole Thing and make it your donut shop in Forney 🫶🏽🫶🏽🫶🏽

Atmosphere: 5

Food: 5

Service: 5

Best donuts in Forney! My kids are obsessed and every time my in-laws visit they always go and get the apple fritters.

Donuts are not like any other ordinary shops I’ve been to, they are creative and tasted as amazing as it looks. Checked in multiple times and the taste and quality remains consistent - you have gained a regular!

Atmosphere: 5

Food: 5

Service: 5

Delicious Donuts!

Access to this shop is ridiculous. One way in one way out. Won’t return because it made me late to work.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Decorative Donuts, Doughnut

Kind staff delicious donuts been going here the last 4 years and never had a bad service here

Atmosphere: 5

Food: 5

Service: 5

The best customer service and SO yummy!!!

UPDATE!
Mia contacted me right away. I appreciate the immediate response. Mia apologized and offered a gift card and asked that I give them another opportunity. I placed an order for a special box of their decorated Christmas donuts. My family was very happy. The donuts were fresh and very cute. I am happy that we tried again. Thank you Mia.

Very disappointing to get day-old cold donuts at 6:00 am. Early morning donut run for my daughters to start elf on the shelf. I order a dozen donut holes, a box of assorted donuts, and kolaches. Everything was old and cold. My oldest daughter who loves donuts noticed the donuts weren't fresh. We are new to the area and I hate this was our first impression of our local donut shop.

Atmosphere: 3

Food: 4

Service: 4

We always passed by this shop and never stopped. Now we regret that decision because we were missing out big time. The donuts are not just completely adorable and fun looking. They taste divine! Staff was very friendly and very patient with us as we had a hard time deciding which ones to try first. We will definitely be returning to try more flavors. New guilty pleasure unlocked for sure!

Atmosphere: 5

Food: 5

Service: 5

They have a lot of options as far as donuts, they appeared clean, customer service was good, prices average, taste,,,, typical, not as moist as I would like my donuts.

Atmosphere: 3

Food: 4

Service: 4