The Hole Thing Donuts
571 Farm to Market 548 #128, Forney
(972) 552-5000
Recent Reviews
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Such a cute little spot and great service, my kiddos and I loved claire! She was super sweet!
Atmosphere: 5
Food: 5
Service: 5
Claire and Grace were super friendly and helpful. Great donuts!
Atmosphere: 5
Food: 5
Service: 5
Wonderful donuts! Great service! The cake donut is delicious.
Atmosphere: 5
Food: 5
Service: 5
Claire was a very sweet person and told us all about every donut available. Even offered to make anything for us.
Atmosphere: 5
Food: 5
Service: 5
just left this donut shop and it is an entire vibe. Mia and Claire took care of me and the customer service was seriously top-tier. I had so much fun talking with them while I waited for my order — they were so kind and welcoming.
And Claire?? She is an amazing decorator. Her creations were adorable, especially this duck donut she made that was so cute I swear even adults would want it (even though it’s technically a kid donut 😂).
Customer service doesn’t feel like it exists anymore, but in this place it absolutely does. I left genuinely wanting to come back, and I honestly wish I’d known about this spot sooner because I would’ve been there every Saturday. Shout out to Mia and Claire for being so kind and making the experience so good!
Atmosphere: 5
Food: 5
Service: 5
This place sucks. Gone way down hill from when opened. Service sucks and don't offer same donuts they used to, but show making in there videos of the shop( Please remove all items you no longer make) Very misleading. Used to go here all the time with my daughters some years ago. Now it is just like every donut show at every corner. Drove 45 mins and was sadly disappointed. They were out of everything we asked for by 9:30 and didn't make the others any more. Never going back.
Atmosphere: 1
Gracie was amazing
Atmosphere: 5
Food: 5
Service: 5
They were the best the staff member gracie was amazing she deserves a raise
Atmosphere: 5
Food: 5
Service: 5
It’s a donut shop but great selection and flavor!
Food: 5
Service: 5
This place is a gem. The glaze donuts melt in your mouth. The specialty donuts are made with care and are fun surprises for anyone. Highly recommend.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
I went there on Father's day Sunday and they only had four doughnuts left. Second time I've been there and had same issue.
Atmosphere: 2
Food: 2
Service: 3
I drove 30 minutes for donuts for my daughter’s class arrived at 11am and they are closed! But online it shows open and the sign out front says open until noon. You will loose new customers this way!
Service: 1
Gracie was wonderful! Great customer service every time!!!
Food: 5
**I was able to resolve my issue by speaking with the manager/owner, who was very understanding, listened to me, and was prompt in finding a solution that made us both happy. Thank you, Mia.**
I made an order for two boxes of donuts via the Too Good To Go app that was picked up by my sister on February 15th. The donuts had cute designs and tasted great, but there don't seem to be any quality checks done. My niece found an extremely long brown hair on her donut. My sister called the store for me the following day to advise the store and was told by the associate who answered that they would let the manager know. She did not take any contact information, which lets me know they are A-okay with their customers eating hair. I will not be purchasing from this location again. Enjoy your hair, everyone!
Food: 5
Service: 1
Recommended dishes: Decorative Donuts
Delicious donuts, amazing service 10/10
Atmosphere: 5
Food: 5
Service: 5
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