Wendy's
850 US-80, Forney
(972) 210-2790
Recent Reviews
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No one helped me order food for 10 minutes so I left
Atmosphere: 1
Food: 1
Service: 1
Every time we go in this location they are understaffed and cranky. Stood in line 35 minutes today and had to leave because I had to get back to work. Yes I am writing this hangry, but it is the same experience every time we go in. The manager needs to get a clue and hire people and make sure they have enough staff working at lunch time.
Atmosphere: 1
Food: 3
Service: 1
Shericka was phenomenal. Excellent customer service and listening.And helping customers
Atmosphere: 5
Food: 5
Service: 5
Ordered online with a coupon on a Sunday and unfortunately customer support is off on weekends so I’m out a coupon and no food
July 1 update
Have yet to hear a reply via email and CS works on EST so it’s been tricky calling them but still have been refunded
Atmosphere: 1
Food: 1
Service: 1
Usually slow because of lack of help. Food still good.
Atmosphere: 4
Food: 5
Service: 4
After 20-25 minutes I left without eat as anyone took my order. Even the manager pass twice and apologized but didn’t took my order. They prioritize serví-car and online order but do not provide attention to the dinner area. Even is only 2pm not pick time shame on them.
Atmosphere: 1
Food: 1
Service: 1
Very good service very great
food fresh and hot
Atmosphere: 5
Food: 5
Service: 5
My wife and I both like to go to Wendy's for the chocolate Frosty, we like to dip our hot fresh freeze in our Frost chocolate frosties. But everything else is really good too
Atmosphere: 5
Food: 5
Service: 5
There’s nothing wrong with the food, however the restaurant is dirty and the wait times in the store are extremely long. I waited about 15 minutes and I was the only one in line! There’s one person in the front and he seems to be the only one ever multitasking. I think they need more workers or better management
Atmosphere: 2
Food: 5
Service: 2
The food was not fresh not good at all they're horrible
Restaurantji Recommends
Pedroooo is the best manger they had yet he makes sure customers are happy and he gets orders out the way super fast I will be back for as many lunch breaks I can take thank you Pedro
Atmosphere: 5
Food: 5
Service: 5
Ordered pretty late but had a mobile order got both burgers wrong…one even ended up being a chicken sandwich to my surprise. The drive through sign also has its lights out
Atmosphere: 1
Food: 1
Service: 2
Thank you Pedro for making our order right!
Service: 5
I admit I order the good amount of food. But when I walked in with my niece and my nephews they looked at me like they did not want to service me. Jaiden had a good attitude for the most part. But the lady that was there before Jaiden didn't I want to take our order.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chili
I really wish I could give this location -⭐⭐😡 I went to get chili and all I got was a large cup of beans with a piece of hamburger patty in it! I live @3 minutes up the road from this location and when I got home it was barely warm. It looked like they poured beans in the cup and placed onions and cheese on top of it....not to mention they put 2 cracker packs in the bag for a large cup of chili😡😡😡
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