I drove through this morning, I ordered burger it took 20 minutes to be done. What surprised me is that the chicken was cold and not spices. It was terrible, I will never buy any food from them again.
Food: 1
Service: 1
Lord Lord
Waited about 40mins for my food and my burger was cold. Then ask them to remake and why did I do that took even longer I just walked out not worth another minute of my life I don't recommend this location
Martha Hernandez
Employees are always friendly. Food is always hot and delish. Love that the buns are toasted.
Atmosphere: 4
Food: 5
Service: 5
Fabian Casillas
Quite possibly one of the slowest WB around
Atmosphere: 2
Food: 2
Service: 1
tw123456781
Not a burger
Atmosphere: 3
Food: 4
Service: 4
Mariana
IVE BEEN WAITING IN THE DRIVE THRU LINE FOR 30 MINUTIES, POOR GUY IN FRONT OF ME CANT EVEN GET HIS ORDER TAKEN, DO BETTER!!!
Atmosphere: 1
Food: 1
Service: 1
W W
This WAS the best What a burger in TX. It has continually gone down hill the past couple of years. Service is CRAZY slow despite having so many workers they are tripping over each other. Worker brought food and asked if we needed catchup but never brought any. They don't leave out some items like napkins and catchup so you have to ask for them.. And most importantly, the food is not near as good as it should. Burgers are consistently a bit stale and cool..
Atmosphere: 4
Food: 2
Service: 1
Rafael I Camacho
Slowest service EVER!!! They need to hire better people!
Service: 1
Pat M
I love Whataburger, but this location makes me hate Whataburger!
Negative if I could. The worst location. Going to start using the Terrell location more. I can drive from Forney to Terrell and back before this location has my food ready. #demo
D Jones
Food is never hot. You wait a long time for your food but it is cold. The location in Sunnyvale is so much better.
Atmosphere: 3
Food: 3
Service: 3
Carlos Walker
Extremely long wait time for orders at all times of day. If you come during the afternoon. Long wait. If you come at night. Long wait.
Atmosphere: 1
Food: 1
Service: 1
Erica Cash
If I could give zero stars, I would. I placed my order online, and it stated it would be ready at 9:01 AM. Unfortunately, it was not ready when I arrived, which I was willing to overlook. However, by 9:35 AM, my order still hadn’t come out, so I called the store. I was told they hadn’t received the order. A gentleman kindly came to my car and checked my receipt.
My main concern was the rudeness of the staff member I spoke with. Even if the order didn’t come through on their end, I had proof of my online order and receipt. Rather than offering an apology or attempting to resolve the issue, she continued to go back and forth with me, which I found completely unprofessional. Because of this experience, I do not plan to return to this Whataburger location.
Atmosphere: 1
Service: 1
Tony Cooper
This place needs serious help, when I started eating at this location the service and everything was great. They have a new crew I’m guessing but the service is terrible now. I ordered take out & it literally took forever to even get an order, the workers seemed uninterested in the job. I applaud these young kids for showing up for a paycheck but if you do not like the job just find something that’s a better fit for you. Krista Gudmundson you really need to get control of this place because it’s in horrible standings right now.
Always fast and delicious!
Atmosphere: 5
Food: 5
Service: 5
I drove through this morning, I ordered burger it took 20 minutes to be done. What surprised me is that the chicken was cold and not spices. It was terrible, I will never buy any food from them again.
Food: 1
Service: 1
Waited about 40mins for my food and my burger was cold. Then ask them to remake and why did I do that took even longer I just walked out not worth another minute of my life I don't recommend this location
Employees are always friendly. Food is always hot and delish. Love that the buns are toasted.
Atmosphere: 4
Food: 5
Service: 5
Quite possibly one of the slowest WB around
Atmosphere: 2
Food: 2
Service: 1
Not a burger
Atmosphere: 3
Food: 4
Service: 4
IVE BEEN WAITING IN THE DRIVE THRU LINE FOR 30 MINUTIES, POOR GUY IN FRONT OF ME CANT EVEN GET HIS ORDER TAKEN, DO BETTER!!!
Atmosphere: 1
Food: 1
Service: 1
This WAS the best What a burger in TX. It has continually gone down hill the past couple of years. Service is CRAZY slow despite having so many workers they are tripping over each other. Worker brought food and asked if we needed catchup but never brought any. They don't leave out some items like napkins and catchup so you have to ask for them.. And most importantly, the food is not near as good as it should. Burgers are consistently a bit stale and cool..
Atmosphere: 4
Food: 2
Service: 1
Slowest service EVER!!! They need to hire better people!
Service: 1
I love Whataburger, but this location makes me hate Whataburger!
Restaurantji Recommends
Negative if I could. The worst location. Going to start using the Terrell location more. I can drive from Forney to Terrell and back before this location has my food ready. #demo
Food is never hot. You wait a long time for your food but it is cold. The location in Sunnyvale is so much better.
Atmosphere: 3
Food: 3
Service: 3
Extremely long wait time for orders at all times of day. If you come during the afternoon. Long wait. If you come at night. Long wait.
Atmosphere: 1
Food: 1
Service: 1
If I could give zero stars, I would. I placed my order online, and it stated it would be ready at 9:01 AM. Unfortunately, it was not ready when I arrived, which I was willing to overlook. However, by 9:35 AM, my order still hadn’t come out, so I called the store. I was told they hadn’t received the order. A gentleman kindly came to my car and checked my receipt.
My main concern was the rudeness of the staff member I spoke with. Even if the order didn’t come through on their end, I had proof of my online order and receipt. Rather than offering an apology or attempting to resolve the issue, she continued to go back and forth with me, which I found completely unprofessional. Because of this experience, I do not plan to return to this Whataburger location.
Atmosphere: 1
Service: 1
This place needs serious help, when I started eating at this location the service and everything was great. They have a new crew I’m guessing but the service is terrible now. I ordered take out & it literally took forever to even get an order, the workers seemed uninterested in the job. I applaud these young kids for showing up for a paycheck but if you do not like the job just find something that’s a better fit for you. Krista Gudmundson you really need to get control of this place because it’s in horrible standings right now.
Atmosphere: 1
Food: 1
Service: 1
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