For the second time my order was goofed up. Order spicy burger and I get a regular one.
Food: 4
Service: 4
Matt K
The food was fine. The 24 minute wait wasn't. After talking with family that lives out here, this location is always slow and should be avoided. 1/11/26, the kid delivering to the B lane on drive thru was the only one with any hustle or care.
Atmosphere: 1
Food: 4
Service: 1
Ryu Irba
I order a Monterey Melt meal today at 8:03pm It literally took them 30 min just to have the food ready at 8:33pm Really? It a fast food place not a restaurant... The manager and the two supervisor or team leader in the blue shirt just chit chat to the co workersin the back. literally and forgot about the food till i mention about it.... when i did all the manager and supervisor pretending going back to work... this place need a deep clean up will file the report to the corporate tommrow.Sorry doesnt cut it since it the second time. Do your jobs then it wouldnt be a problem or find another jobs that you can milk the clock to work at.
Atmosphere: 1
Food: 3
Service: 1
Joseph
Save yourself the trouble and go to the Terrell or Sunnyvale location. Staff at this location constantly prove to be inept at serving customers. Look at the other reviews. This location made a choice to be trash.
Atmosphere: 1
Service: 1
Jennifer Read
Manager is cussing and calling staff stupid, clearly she has zero idea what to do. Slow as honey, this place has greatly gone down hill. NEVER EATING HERE AGAIN
rd r
Good food, absolutely horribly slow service.You might want to think twice about using the drive through.
Atmosphere: 5
Food: 5
Service: 1
J. LeShaé
It truly breaks my heart to even write this. I rarely go to fast food restaurants, but when I do, Whataburger is my go-to. I’m a Texas girl, born and raised. I’ve gone to Whataburger across the state and across ages… I remember when Whataburger was shaped like a triangle.
So I’ve gone enough to know the food, ethics, and service of the chain. No matter what, I could always count on Whataburger to be fast, hot, and delicious. Servers were funny and courteous. Stations were stocked. I’ve become accustomed to a certain standard of quality from our Texas champ.
Last night, I waited 45 minutes to get a Breakfast on a Bun Meal. Insane.
But that wasn’t the worst of it.
The stations were dirty and not stocked. The counter needed to be wiped. No straws or napkins were available. Condiments were behind the counter, but they were so busy in the kitchen at one point that no one was covering the front counter.
The drive-through was flowing slow, as was inside the restaurant. They also had long strings of online orders.
I don’t know if the issue is that they are understaffed, inefficient, or simply untrained for large rushes, but I hope they figure it out.
That was my first and last time at this location.
Atmosphere: 1
Food: 3
Service: 2
Marissa P
Always fast and delicious!
Atmosphere: 5
Food: 5
Service: 5
Edina Kagumbo
I drove through this morning, I ordered burger it took 20 minutes to be done. What surprised me is that the chicken was cold and not spices. It was terrible, I will never buy any food from them again.
Food: 1
Service: 1
Lord Lord
Waited about 40mins for my food and my burger was cold. Then ask them to remake and why did I do that took even longer I just walked out not worth another minute of my life I don't recommend this location
Employees are always friendly. Food is always hot and delish. Love that the buns are toasted.
Atmosphere: 4
Food: 5
Service: 5
Fabian Casillas
Quite possibly one of the slowest WB around
Atmosphere: 2
Food: 2
Service: 1
tw123456781
Not a burger
Atmosphere: 3
Food: 4
Service: 4
Mariana
IVE BEEN WAITING IN THE DRIVE THRU LINE FOR 30 MINUTIES, POOR GUY IN FRONT OF ME CANT EVEN GET HIS ORDER TAKEN, DO BETTER!!!
Atmosphere: 1
Food: 1
Service: 1
W W
This WAS the best What a burger in TX. It has continually gone down hill the past couple of years. Service is CRAZY slow despite having so many workers they are tripping over each other. Worker brought food and asked if we needed catchup but never brought any. They don't leave out some items like napkins and catchup so you have to ask for them.. And most importantly, the food is not near as good as it should. Burgers are consistently a bit stale and cool..
For the second time my order was goofed up. Order spicy burger and I get a regular one.
Food: 4
Service: 4
The food was fine. The 24 minute wait wasn't. After talking with family that lives out here, this location is always slow and should be avoided. 1/11/26, the kid delivering to the B lane on drive thru was the only one with any hustle or care.
Atmosphere: 1
Food: 4
Service: 1
I order a Monterey Melt meal today at 8:03pm It literally took them 30 min just to have the food ready at 8:33pm Really? It a fast food place not a restaurant... The manager and the two supervisor or team leader in the blue shirt just chit chat to the co workersin the back. literally and forgot about the food till i mention about it.... when i did all the manager and supervisor pretending going back to work... this place need a deep clean up will file the report to the corporate tommrow.Sorry doesnt cut it since it the second time. Do your jobs then it wouldnt be a problem or find another jobs that you can milk the clock to work at.
Atmosphere: 1
Food: 3
Service: 1
Save yourself the trouble and go to the Terrell or Sunnyvale location. Staff at this location constantly prove to be inept at serving customers. Look at the other reviews. This location made a choice to be trash.
Atmosphere: 1
Service: 1
Manager is cussing and calling staff stupid, clearly she has zero idea what to do. Slow as honey, this place has greatly gone down hill. NEVER EATING HERE AGAIN
Good food, absolutely horribly slow service.You might want to think twice about using the drive through.
Atmosphere: 5
Food: 5
Service: 1
It truly breaks my heart to even write this. I rarely go to fast food restaurants, but when I do, Whataburger is my go-to. I’m a Texas girl, born and raised. I’ve gone to Whataburger across the state and across ages… I remember when Whataburger was shaped like a triangle.
So I’ve gone enough to know the food, ethics, and service of the chain. No matter what, I could always count on Whataburger to be fast, hot, and delicious. Servers were funny and courteous. Stations were stocked. I’ve become accustomed to a certain standard of quality from our Texas champ.
Last night, I waited 45 minutes to get a Breakfast on a Bun Meal. Insane.
But that wasn’t the worst of it.
The stations were dirty and not stocked. The counter needed to be wiped. No straws or napkins were available. Condiments were behind the counter, but they were so busy in the kitchen at one point that no one was covering the front counter.
The drive-through was flowing slow, as was inside the restaurant. They also had long strings of online orders.
I don’t know if the issue is that they are understaffed, inefficient, or simply untrained for large rushes, but I hope they figure it out.
That was my first and last time at this location.
Atmosphere: 1
Food: 3
Service: 2
Always fast and delicious!
Atmosphere: 5
Food: 5
Service: 5
I drove through this morning, I ordered burger it took 20 minutes to be done. What surprised me is that the chicken was cold and not spices. It was terrible, I will never buy any food from them again.
Food: 1
Service: 1
Waited about 40mins for my food and my burger was cold. Then ask them to remake and why did I do that took even longer I just walked out not worth another minute of my life I don't recommend this location
Restaurantji Recommends
Employees are always friendly. Food is always hot and delish. Love that the buns are toasted.
Atmosphere: 4
Food: 5
Service: 5
Quite possibly one of the slowest WB around
Atmosphere: 2
Food: 2
Service: 1
Not a burger
Atmosphere: 3
Food: 4
Service: 4
IVE BEEN WAITING IN THE DRIVE THRU LINE FOR 30 MINUTIES, POOR GUY IN FRONT OF ME CANT EVEN GET HIS ORDER TAKEN, DO BETTER!!!
Atmosphere: 1
Food: 1
Service: 1
This WAS the best What a burger in TX. It has continually gone down hill the past couple of years. Service is CRAZY slow despite having so many workers they are tripping over each other. Worker brought food and asked if we needed catchup but never brought any. They don't leave out some items like napkins and catchup so you have to ask for them.. And most importantly, the food is not near as good as it should. Burgers are consistently a bit stale and cool..
Atmosphere: 4
Food: 2
Service: 1
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