Charleys Cheesesteaks
1613 Marshall Rd Ste 1613, El Paso
(915) 562-3005
Recent Reviews
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Quality depends on who's working and what time it is. Potentially, the bomb fire 🔥 occasionally an ehhhhh 🤷🏽♂️......
Atmosphere: 3
Food: 4
Service: 3
Very poor customer service, they were so rude because they don’t want to make the food, the employees working acted like we didn’t speak Spanish and said “te salve from making food because they were going to eat wings” like we were being nice until they got rude with us but anyways I hope they think back and to act nicer because people are just human beings after all
I don't see the point in listing under the sandwich name everything that comes on the sandwich only to put NONE of that on it unless specifically asked for. I got bread, meat, and cheese nothing else. Not much of a Philly cheese steak.
Atmosphere: 3
Food: 4
Service: 3
The service provided was severely lacking in quality and professionalism. The steak, in particular, was overcooked and difficult to consume.
Atmosphere: 3
Food: 2
Service: 1
2/2/24 @ 7 pm mst. Freedom crossing the two boys-one might have been trans working behind the counter were unprofessional from how they were talking down to customers to the conversation they were having amongst themselves. They said they were just there for a paycheck they didn’t care about nothing else. We won’t be returning. Not worth the ridiculous service. Zero stars.
Atmosphere: 1
Food: 1
Service: 1
My favorite place to eat!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
I just had an order to go, and I had the bacon fries. When I was close to finished there I took a bite out of a VERY much moldy fry. CHECK YOUR FRIES BEFORE SERVING. KEEP YOUR FOOD CLEAN AND NOT CONTAMINATED.
Atmosphere: 3
Food: 2
Service: 3
A elderly gentleman took my order. He looked very upset to see me I place my order, and before I even finished, he turned away from me. I wanted to upgrade my fries to gourmet, however due to this employee that was unable to he gave me a box of cold fries, and did not even thank me for my order.
To add insult to injury I posted a photo of my order.
When I visited this establishment before, they had a great service, and the staff was friendly, greeted me and thanked me for my order. I’m not sure who this individual is, but it is advised to corporate to fix this before sales are affected.
Atmosphere: 1
Food: 1
Service: 1
Best sub around and I was very impressed!!!!!
Worst Charley’s I ever been to a certain employee rude as h**l all and all just bad service.. they lost my business never will go there until it goes under new management and get rid of rude employees
Restaurantji Recommends
They always mess up my order. It’s not hard to ask for someone to repeat their order. Then to catch an attitude.
A elderly gentleman took my order. He looked very upset to see me I place my order, and before I even finished, he turned away from me. I wanted to upgrade my fries to gourmet, however due to this employee that was unable to he gave me a box of cold fries, and did not even thank me for my order.To add insult to injury I posted a photo of my order.When I visited this establishment before, they had a great service, and the staff was friendly, greeted me and thanked me for my order. I’m not sure who this individual is, but it is advised to corporate to fix this before sales are affected.
Atmosphere: 1
Food: 1
Service: 1
Great place and one of the employees named allen helped me out with the menu and everything
Great charley's location, very friendly and put the customer first.. Love the buffalo chicken sandwich and fry's
Fast and filling.
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