Was sat and no one that worked there knew who was going to be serving us they all looked at each other clueless. After 20-25 minutes we finally got asked what we wanted to drink. Ordered chicken tenders that were super soggy and mushy, I also ordered the street corn as a side and there was a super thick layer almost an inch thick of the chili on top of it. My husband ordered the special sauce burger and there was absolutely no sauce on it at all. I ended up going home and getting food poisoning from the chicken. Beautiful way to start my 4 day!
Atmosphere: 2
Food: 1
Service: 1
N G
We placed a to go order for a 4 piece crispers an hour before closing time on a Thursday. 45 minutes later, we got our order. We decided to stop at Chili’s instead of Bdubs because there was barely anyone in there so figured it would be 20 minutes tops. 25 minutes in, asked a server that was walking by to check on it and she came back that they were still working on it. When the original server/bartender that took the order came by, you could tell by her expression that she forgot to place the order. If not for the second server, who I think ended up putting the order in, I would have waited even longer. Not good! Honesty from the staff on the error would have been the way to go here. I gave 3 stars ONLY because the food was good.If your order seems to be taking too long here, ask right away. Otherwise, you may face the same.
noah otis
The server, Christian, I understand today was his last day.. But, very respect, polite, and very helpful. Please reward in any way possible.
The cooking here has gotten really bad. I never had complaints before but I have to address the quality of the food and their cooking.First of all we ordered a fajita trio and the steak and chicken were very hard. I believe they used a low quality sirloin and frozen chicken. Fajita steaks are supposed to be skirt steaks. Skirt steaks are for the most part very soft and tender.We also ordered chips and queso. The queso dip looked and smelled horrible. It was a very liquid soup of anything but cheese and if they used cheese it probably is some cheap cheddar cheese.I asked the waiter as to what was the soup looking thing and he answered with a bit of an attitude as to queso. I asked him what was in it and he said beans and queso. For me it looked nasty, smelled nasty and tasted nasty.My son’s quesadilla had a low grade cheddar cheese tasting thing in it that became hard after a few minutes.Last time we go to this Chilis. Obviously they are are using cheap quality food and their cooking and servers are bad. Avoid this place is my recommendation.
Atmosphere: 4
Food: 1
Service: 1
Recommended dishes: Fajita Trio, Chips
Jeffrey Gordon
Samantha was AMAZING. She greeted us as we came in and was very sociable and took care of our every need. Diana was an AWESOME bartender. We never waited for a drink and she was amazing to talk to.I cant say enough about Bill. He is now become a friend of mine. We had an in depth conversations and what captured my attention the most, was that he was always looking out for Samantha and Diana.Great place and a great time after a month of training in the field. ????
Atmosphere: 5
Food: 5
Service: 5
Jordan Wiley
Management is amazing, bartenders even more amazing. 20 out of 10 every
Atmosphere: 5
Food: 5
Service: 5
Cristina Stratton
Top notch service. I usually don’t sit at the bar, but decided to take a chance. The young man tending the bar(didn’t catch his name, but he has a tattoo sleeve and diamond earrings) handled everyone at the bar and all the surrounding tables with a positive demeanor and a smile on his face. I had 2 shots of Jameson and Baby back ribs. Thanks for a pleasant experience.
Atmosphere: 5
Food: 5
Service: 5
Najala segura
Steven was the best service we have ever had here!
Atmosphere: 5
Food: 5
Service: 5
Oniel McDonald
Had an amazing experience at Chili's thanks to Pamela Nicole! Her service was top-notch and she made my visit extra special. I would highly recommend her. Five stars all the way! ? #
Lica was a very great service she was on top of everything and did
Atmosphere: 5
Food: 5
Service: 5
justin ridley
The food was decent. Only came to use a gift card I got for the holidays. After my meal, I was informed they don't accept gift cards as payment. This was a chili's gift card that I couldn't use at their own restaurant. Terrible service. I never plan to eat here again. ?
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Burger
Ryan Crosby
Great food very attentive staff quickly brought to our table with no errors. Dawn was an amazing server with an infectious smile.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad, Chips
Rayshell Threadgill
The food came out looking old and disgusting. I immediately sent it back. My husband and I ended up sharing the sampler plate which was cold. We ended up just leaving. This is by far the worse Chili’s in
Atmosphere: 1
Food: 1
Service: 1
Gaynell Edgmon
Was just served by Steven at the bar and he was amazing! Attentive, but not too talkative, lol. Offered a special new drink, ensured my food was satisfactory and was professional and cool. And to my surprise he has only been here a couple weeks! Great work and thanks Steven!
Ok food. Service was good.
Atmosphere: 4
Food: 4
Service: 5
Was sat and no one that worked there knew who was going to be serving us they all looked at each other clueless. After 20-25 minutes we finally got asked what we wanted to drink. Ordered chicken tenders that were super soggy and mushy, I also ordered the street corn as a side and there was a super thick layer almost an inch thick of the chili on top of it. My husband ordered the special sauce burger and there was absolutely no sauce on it at all. I ended up going home and getting food poisoning from the chicken. Beautiful way to start my 4 day!
Atmosphere: 2
Food: 1
Service: 1
We placed a to go order for a 4 piece crispers an hour before closing time on a Thursday. 45 minutes later, we got our order. We decided to stop at Chili’s instead of Bdubs because there was barely anyone in there so figured it would be 20 minutes tops. 25 minutes in, asked a server that was walking by to check on it and she came back that they were still working on it. When the original server/bartender that took the order came by, you could tell by her expression that she forgot to place the order. If not for the second server, who I think ended up putting the order in, I would have waited even longer. Not good! Honesty from the staff on the error would have been the way to go here. I gave 3 stars ONLY because the food was good.If your order seems to be taking too long here, ask right away. Otherwise, you may face the same.
The server, Christian, I understand today was his last day.. But, very respect, polite, and very helpful. Please reward in any way possible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boneless Wings, Grilled Chicken, Fajitas, Chips, Shrimp Fajitas, Chips & Salsa
The cooking here has gotten really bad. I never had complaints before but I have to address the quality of the food and their cooking.First of all we ordered a fajita trio and the steak and chicken were very hard. I believe they used a low quality sirloin and frozen chicken. Fajita steaks are supposed to be skirt steaks. Skirt steaks are for the most part very soft and tender.We also ordered chips and queso. The queso dip looked and smelled horrible. It was a very liquid soup of anything but cheese and if they used cheese it probably is some cheap cheddar cheese.I asked the waiter as to what was the soup looking thing and he answered with a bit of an attitude as to queso. I asked him what was in it and he said beans and queso. For me it looked nasty, smelled nasty and tasted nasty.My son’s quesadilla had a low grade cheddar cheese tasting thing in it that became hard after a few minutes.Last time we go to this Chilis. Obviously they are are using cheap quality food and their cooking and servers are bad. Avoid this place is my recommendation.
Atmosphere: 4
Food: 1
Service: 1
Recommended dishes: Fajita Trio, Chips
Samantha was AMAZING. She greeted us as we came in and was very sociable and took care of our every need. Diana was an AWESOME bartender. We never waited for a drink and she was amazing to talk to.I cant say enough about Bill. He is now become a friend of mine. We had an in depth conversations and what captured my attention the most, was that he was always looking out for Samantha and Diana.Great place and a great time after a month of training in the field. ????
Atmosphere: 5
Food: 5
Service: 5
Management is amazing, bartenders even more amazing. 20 out of 10 every
Atmosphere: 5
Food: 5
Service: 5
Top notch service. I usually don’t sit at the bar, but decided to take a chance. The young man tending the bar(didn’t catch his name, but he has a tattoo sleeve and diamond earrings) handled everyone at the bar and all the surrounding tables with a positive demeanor and a smile on his face. I had 2 shots of Jameson and Baby back ribs. Thanks for a pleasant experience.
Atmosphere: 5
Food: 5
Service: 5
Steven was the best service we have ever had here!
Atmosphere: 5
Food: 5
Service: 5
Had an amazing experience at Chili's thanks to Pamela Nicole! Her service was top-notch and she made my visit extra special. I would highly recommend her. Five stars all the way! ? #
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Fries, Fajita Trio, Bacon Burger, Chips
Restaurantji Recommends
Lica was a very great service she was on top of everything and did
Atmosphere: 5
Food: 5
Service: 5
The food was decent. Only came to use a gift card I got for the holidays. After my meal, I was informed they don't accept gift cards as payment. This was a chili's gift card that I couldn't use at their own restaurant. Terrible service. I never plan to eat here again. ?
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Burger
Great food very attentive staff quickly brought to our table with no errors. Dawn was an amazing server with an infectious smile.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad, Chips
The food came out looking old and disgusting. I immediately sent it back. My husband and I ended up sharing the sampler plate which was cold. We ended up just leaving. This is by far the worse Chili’s in
Atmosphere: 1
Food: 1
Service: 1
Was just served by Steven at the bar and he was amazing! Attentive, but not too talkative, lol. Offered a special new drink, ensured my food was satisfactory and was professional and cool. And to my surprise he has only been here a couple weeks! Great work and thanks Steven!
Atmosphere: 5
Food: 5
Service: 5