I visited on 11/11/25 around 8 pm and received excellent service from David at the drive thru window. He went above and beyond!
Service: 5
Lindsay Rodgers
Best Arby's out there especially at night! Love their night crew and their food is always hot and made fresh!
Atmosphere: 5
Food: 5
Service: 5
Marcus Cleveland
Completely received the wrong order. Did not check the drive through order until it was too late. The receipt was correct order was wrong. So disappointed
I was hungry and wanted something other than a burger so I went to Arby’s thinking heck yeah, they have potato cakes too, love those. I ordered a classic beef and cheddar sandwich, 3 pack potato cakes and a cookie with the cheese sauce on the side. I got home opened the bag and found no potato cakes. Checked my receipt, yep I paid for them $12.63. Put shoes back on and went back up to the store. When I arrived someone else was in the drive thru. When I got to the speaker I said hi, I was just here and I’m missing my order of potato cakes so I came back, have my receipt, would like to pick those up and also want to ask if you can make my sandwich fresh and the cheese sauce as they are now cold. The response:”No, I’m not going to make you a fresh sandwich because it’s cold.” So I say okay, can I speak to a mana- “I am the manager” … oh you are? Well okay then, my food is now cold because my order was wrong so for the sake of customer service, you won’t refresh my sandwich? I really don’t think that’s an unreasonable request. He stated no. I said alright then, I’d like to just get my money back and I’ll let someone else know about the service here. His response was, “you do that, pull up to the window I’ll give you your money back.” So I wait, got to the window, the man there says nothing, I handed him my card, the receipt and tried to hand him the bag of food. He then says, “ you can keep the food, I’m just going to give you your money back.” I looked at the name tag he was wearing, Johntavius was the name. He ran my card, handed it to me as well as a receipt, said nothing, didn’t look at me in the face, shut the window hard and that was it. Wow. Ya know, I don’t know why Johntavius decided I needed to be treated that way by him but I have been in management for a long time and I sincerely think there could have been a better way of handling this situation.
Atmosphere: 1
Food: 1
Service: 1
Angel Benitez
John was my window worker pulled up at 11:30 like an a hole and he was courteous and helpful, even offering the free sauces before I asked. 10/10
Atmosphere: 5
Food: 5
Service: 5
Fatima Rahman
Hadn’t had Arby’s in a while so I tried it tonight and it was really good.
Atmosphere: 4
Food: 4
Service: 4
Carl Cole
Delicious potata cakes! Every staff member I interacted with was supes kind. Wish I could give more stars for service.
Atmosphere: 5
Food: 5
Service: 5
Benny Jayme
Nice place
Atmosphere: 5
Food: 5
Service: 5
Melissa Grimsley
My order was wrong, the guy didn't even put napkins in the bag not one.
Friendly service and great location. Conveniently located across from Walmart and Sam's Club.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries
John Boeggeman
Gave me Apple fritter! 🤘
Atmosphere: 5
Food: 5
Service: 5
Wendy Castleman
Tried to do a dine in order and was ignored for a good 4 minutes. I finally asked how we make an order, was told by the very large woman that they were busy filling drive thru orders. Maybe if the owner would actually pay their employees a couple more dollars an hour they may keep employees. I will not be back and I really wanted a roast beef sandwich and shake. Truly pathetic.
Service: 1
Hannah
The bathroom was really gross but the food was decent.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Roast Beef
Danny W
The staff at Arby's are friendly and efficient, making sure that orders are correct and served promptly. The restaurant is clean and well-maintained, providing a comfortable atmosphere for dining. Highly recommend!!
I visited on 11/11/25 around 8 pm and received excellent service from David at the drive thru window. He went above and beyond!
Service: 5
Best Arby's out there especially at night! Love their night crew and their food is always hot and made fresh!
Atmosphere: 5
Food: 5
Service: 5
Completely received the wrong order. Did not check the drive through order until it was too late. The receipt was correct order was wrong.
So disappointed
Atmosphere: 5
Food: 1
Service: 5
Food was Great! The service was Great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries, Brisket
I was hungry and wanted something other than a burger so I went to Arby’s thinking heck yeah, they have potato cakes too, love those. I ordered a classic beef and cheddar sandwich, 3 pack potato cakes and a cookie with the cheese sauce on the side. I got home opened the bag and found no potato cakes. Checked my receipt, yep I paid for them $12.63. Put shoes back on and went back up to the store. When I arrived someone else was in the drive thru. When I got to the speaker I said hi, I was just here and I’m missing my order of potato cakes so I came back, have my receipt, would like to pick those up and also want to ask if you can make my sandwich fresh and the cheese sauce as they are now cold. The response:”No, I’m not going to make you a fresh sandwich because it’s cold.” So I say okay, can I speak to a mana- “I am the manager” … oh you are? Well okay then, my food is now cold because my order was wrong so for the sake of customer service, you won’t refresh my sandwich? I really don’t think that’s an unreasonable request. He stated no. I said alright then, I’d like to just get my money back and I’ll let someone else know about the service here. His response was, “you do that, pull up to the window I’ll give you your money back.” So I wait, got to the window, the man there says nothing, I handed him my card, the receipt and tried to hand him the bag of food. He then says, “ you can keep the food, I’m just going to give you your money back.” I looked at the name tag he was wearing, Johntavius was the name. He ran my card, handed it to me as well as a receipt, said nothing, didn’t look at me in the face, shut the window hard and that was it. Wow. Ya know, I don’t know why Johntavius decided I needed to be treated that way by him but I have been in management for a long time and I sincerely think there could have been a better way of handling this situation.
Atmosphere: 1
Food: 1
Service: 1
John was my window worker pulled up at 11:30 like an a hole and he was courteous and helpful, even offering the free sauces before I asked. 10/10
Atmosphere: 5
Food: 5
Service: 5
Hadn’t had Arby’s in a while so I tried it tonight and it was really good.
Atmosphere: 4
Food: 4
Service: 4
Delicious potata cakes! Every staff member I interacted with was supes kind. Wish I could give more stars for service.
Atmosphere: 5
Food: 5
Service: 5
Nice place
Atmosphere: 5
Food: 5
Service: 5
My order was wrong, the guy didn't even put napkins in the bag not one.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
Friendly service and great location. Conveniently located across from Walmart and Sam's Club.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries
Gave me Apple fritter! 🤘
Atmosphere: 5
Food: 5
Service: 5
Tried to do a dine in order and was ignored for a good 4 minutes. I finally asked how we make an order, was told by the very large woman that they were busy filling drive thru orders.
Maybe if the owner would actually pay their employees a couple more dollars an hour they may keep employees.
I will not be back and I really wanted a roast beef sandwich and shake.
Truly pathetic.
Service: 1
The bathroom was really gross but the food was decent.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Roast Beef
The staff at Arby's are friendly and efficient, making sure that orders are correct and served promptly. The restaurant is clean and well-maintained, providing a comfortable atmosphere for dining. Highly recommend!!
Atmosphere: 5
Food: 5
Service: 5
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