The woman at the register was very very rude! Someone needs to teach her customer service she maybe needs to stay in the back! I will not come back i just left there horrible attitude
Service: 1
Evee Fox
Sweet staff, great donuts and sausage rolls!! Good beverage variety
Atmosphere: 5
Food: 5
Service: 5
Chelsea
The glazed donut tasted old and like it was cooked in reused oil that had been previous cooked with some other type of food entirely.
The pigs and the blanket tasted tough and likely a day old as well.
The customer service was minimal and not friendly. She just kept saying ‘and then’, ‘and then’ when I was ordering and had a very impatient tone when I was ordering quickly and I kept having to repeat the order. Then the cash register screen asked me to tip, lol. I normally do but this was my first time here and I was not having a good experience so far.
Now that I’ve eaten the food. I won’t be back.
Atmosphere: 1
Food: 2
Service: 1
Rene' Nichols
Best tasting donuts in town! Always fresh, melt in your mouth yummy! We love the jalapeno croissant kolaches too! Friendly and fast service every time!
Erika L
These donuts left a spicy flavor in my mouth for some reason! Threw the whole dozen away.
Daphne Lopez
The lady has nasty attitude. I have been to this place three different occasions and the three different occasions she has had a very nasty attitude.
Atmosphere: 1
Food: 1
Service: 1
Lacey Perkins
The food was disgusting,there was hair in the filling ,in the chocolate eclaire I got,i asked them politely to replace it with something fresh and the two female employees were rude and disrespectful. On top of that hey did not give me all of the donuts that I paid for so I had to go back and get them,without realizing they did not give me a receipt for my order,when I arrived to get the food they did not give me the first time ,they laughed at me & said they didn't forget anything and that they never make mistakes ,that there food is always perfect. When they gave me the food they had forgotten it was messy and had filling everywhere all over the bag and they thought it was hilarious. I've always hurd good things about this donut shop but my first experience was horrible I recommend everyone to choose a different place the service was horrible,food was disgusting and there was hair in it as well as neither of those lady took accountability for there actions and they were rude and did not care about anything but getting a good laugh.
Atmosphere: 1
Food: 1
Service: 1
Paola Orozco
Very upset!!!!. Only 3 donut holes in the bag. She didn't put in the other 2 donut holes bags I asked for.
Sol - M1970
Serving the customer behind me while I am standing in line does not make for a good customer experience.
Atmosphere: 2
Food: 5
Service: 1
Taylor Champagne
My neighborhood donut shop. Dependable consistent nothing too impressive
The donuts here are amazing, with great prices!! It’s worth it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kolaches Plain Donuts Old Fashioned Cake Donuts Old Fashioned Cinnamon Cake Donuts, Croissant
Kota Max
This place really fits it’s name, “best donut” because they are the best donuts, especially in the Saginaw area. It is very clean. The price fits the donut and the taste of it! So worth it!! Would recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kolaches Plain Donuts Old Fashioned Cake Donuts Old Fashioned Cinnamon Cake Donuts, Bakery, Doughnut, Croissant
Sarah
I love stopping by every morning for twist and sausage rolls! Friendly people.
Atmosphere: 5
Food: 5
Service: 5
Kay Kel
On the expensive side. A small jalepeno kolache is $2 a piece. I had spent over $7 for 3 small jalepeno kolache and a half dozen of strawberry donut centers. I see why I stopped going here and it’s my neighborhood donut shop. The price on the menu in the store are NOT CORRECT. The staff were okay for what customer service I did receive and no complaints there.
Atmosphere: 3
Food: 3
Service: 4
I Love HTown
We love this authentic donuts shop! They are literally the best donuts ever!! I recommend going here. The customer service is 10 out 10 just like the donuts and croissant sausage rolls.
The woman at the register was very very rude! Someone needs to teach her customer service she maybe needs to stay in the back! I will not come back i just left there horrible attitude
Service: 1
Sweet staff, great donuts and sausage rolls!! Good beverage variety
Atmosphere: 5
Food: 5
Service: 5
The glazed donut tasted old and like it was cooked in reused oil that had been previous cooked with some other type of food entirely.
The pigs and the blanket tasted tough and likely a day old as well.
The customer service was minimal and not friendly. She just kept saying ‘and then’, ‘and then’ when I was ordering and had a very impatient tone when I was ordering quickly and I kept having to repeat the order. Then the cash register screen asked me to tip, lol. I normally do but this was my first time here and I was not having a good experience so far.
Now that I’ve eaten the food. I won’t be back.
Atmosphere: 1
Food: 2
Service: 1
Best tasting donuts in town! Always fresh, melt in your mouth yummy! We love the jalapeno croissant kolaches too! Friendly and fast service every time!
These donuts left a spicy flavor in my mouth for some reason! Threw the whole dozen away.
The lady has nasty attitude. I have been to this place three different occasions and the three different occasions she has had a very nasty attitude.
Atmosphere: 1
Food: 1
Service: 1
The food was disgusting,there was hair in the filling ,in the chocolate eclaire I got,i asked them politely to replace it with something fresh and the two female employees were rude and disrespectful. On top of that hey did not give me all of the donuts that I paid for so I had to go back and get them,without realizing they did not give me a receipt for my order,when I arrived to get the food they did not give me the first time ,they laughed at me & said they didn't forget anything and that they never make mistakes ,that there food is always perfect. When they gave me the food they had forgotten it was messy and had filling everywhere all over the bag and they thought it was hilarious. I've always hurd good things about this donut shop but my first experience was horrible I recommend everyone to choose a different place the service was horrible,food was disgusting and there was hair in it as well as neither of those lady took accountability for there actions and they were rude and did not care about anything but getting a good laugh.
Atmosphere: 1
Food: 1
Service: 1
Very upset!!!!. Only 3 donut holes in the bag. She didn't put in the other 2 donut holes bags I asked for.
Serving the customer behind me while I am standing in line does not make for a good customer experience.
Atmosphere: 2
Food: 5
Service: 1
My neighborhood donut shop. Dependable consistent nothing too impressive
Restaurantji Recommends
The donuts here are amazing, with great prices!! It’s worth it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kolaches Plain Donuts Old Fashioned Cake Donuts Old Fashioned Cinnamon Cake Donuts, Croissant
This place really fits it’s name, “best donut” because they are the best donuts, especially in the Saginaw area. It is very clean. The price fits the donut and the taste of it! So worth it!! Would recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kolaches Plain Donuts Old Fashioned Cake Donuts Old Fashioned Cinnamon Cake Donuts, Bakery, Doughnut, Croissant
I love stopping by every morning for twist and sausage rolls! Friendly people.
Atmosphere: 5
Food: 5
Service: 5
On the expensive side. A small jalepeno kolache is $2 a piece. I had spent over $7 for 3 small jalepeno kolache and a half dozen of strawberry donut centers. I see why I stopped going here and it’s my neighborhood donut shop. The price on the menu in the store are NOT CORRECT. The staff were okay for what customer service I did receive and no complaints there.
Atmosphere: 3
Food: 3
Service: 4
We love this authentic donuts shop! They are literally the best donuts ever!! I recommend going here. The customer service is 10 out 10 just like the donuts and croissant sausage rolls.
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