This is your Denver Bowl?? Come on Caribou! This was my first visit and was really excited about trying it out. The drive thru service was perfection. But this bowl? Terrible.I didn’t even eat this. Do better
Atmosphere: 5
Food: 1
Service: 5
O.D. Rowlett
I LOVE THIS PLACE. GIVE THEM A TRY! YOU'LL DEFINITELY BE BACK.
Atmosphere: 5
Food: 5
Service: 5
jackie acevedo
Don’t forget to boycott ❤️ which isn’t difficult since everything tastes like sugar water
Atmosphere: 1
Food: 1
Service: 1
Greentrench Landscaping
First time there & friendly baristas, and exceptional coffee! This coffee shop truly knows how to make you feel at home! 10/10 would recommend! Food 10/10 Coffee 10/10
Atmosphere: 5
Food: 5
Service: 5
Eric
If you fancy candy-forward coffee-adjacent frothy sugar bombs, this might be the place for you. On the other hand, if you want a standard cappuccino drink, steer clear. Just needed a little pick me up for a road trip, but what I experienced was a foul, bitter soup of burned dirt. If you routinely lick ashtrays their cappuccino will be familiar. It is like starbucks at the airport, if they dropped their standards.
Food: 1
Service: 4
Carissa Love
Ham, Swiss & egg breakfast sandwich was very hot but so delicious. Also got the turtle mocha w/ almond milk sweet & SO YUMMY!
Atmosphere: 5
Food: 5
Service: 5
Chris Walters
Been here several times and everyone has been super friendly. Coffees are really good.
Atmosphere: 5
Food: 5
Service: 5
Carol Larson
Our drinks and food were ready when we got there. Coffee nice and hot and people very friendly!
Atmosphere: 5
Food: 5
Service: 5
Stephanie Crabtree
EDIT: Emailed as requested in response to the review! No reply. I’m so shocked! 🤣🤣🤣! Hopefully they shut down soon and something else goes in. Waiting for Qargo coffee to open across the street!
Unfortunately, I have given this location three tries now to be disappointed at each visit. It’s unfortunate because I live right next to it as I pull out of the neighborhood. I was going to love the convenience. I used to bring Caribou home in my suitcase when traveling to Minnesota. I thought all my wishes came true when this one opened here. Not so much.
The first time they couldn’t figure out the breakfast sandwich pricing so I paid $29.60 for two medium coffees and two ham and Swiss breakfast sandwiches. I was late for work so I wasn’t going to wait to figure it out. It’s took 3 people trying to figure it out. I have to get to work people. You trained with with six people two weeks before opening.
The second time I ordered two hot mint conditions half sweet. She acted like I asked for this in Chinese. Half sweet. She says what is that? I said idk when I go to 7Brew, 151 and Starbucks I just say half sweet and it magically comes out half sweet. I’m not a barista but my guess is you use half the recipe of each of the syrups in it. The girl then goes do you want half chocolate or half mint?! I’m like idk … I didn’t stay up there and train with you guys. Ask your Minnesota people that came down here to open the store with you! So my mint condition came with no mint 🙄.Guess that was the half she landed on to cut out.
Third, the people taking the orders, their speech is sooooooooo long and repeating the orders back and yapping on the drive thru speaker was nuts. I knew all about this lady and wanting this deal or that deal and we are out of this and how about that and oh just kidding we’re out that so try this and yes my aunt loves that blah blah blah. 12min for the only car in front of me to order and I listened to the whole thing. The recap and greeting does not need to be 20 minutes.
AND to top it all off, this is the best! We reached out asking to do a fundraiser for Fossil Ridge High School where all of the high school kids in the neighborhood 30 feet away go. Marketing told us they exclusively do school fundraising with Saginaw ISD which is miles down Basswood. So let’s not support your local kids but the ones in another community?! Someone at Saginaw HS must be buddies with the franchise owner for a gig on grand opening. It sends a clear message to the local community…sorry you’re out of luck!! Make it make sense. It’s okay though Caribou, there’s plenty of other places that support our school. I can list 30 in a 5 mile radius. We did Canes and averaged 300 customers in 40 minutes the other night. 🤷🏻♀️.
I sincerely hope this location gets it together real soon or they won’t last here. There are too many good coffee places within a couple miles. 7Brew has my business until this one gets it together.
Atmosphere: 2
Food: 2
Service: 1
Arlyn Vargas
Guaranteed better than Starbucks and any other mainstream coffee chain! Our server Jacob was incredibly charasmatic and helpful, he picked out the Lumberjack breakfast sandwich for us to try and it was hot and delicious even after a thirty minute drive home! We got the Turtle Mocha Cooler and the Hot Campfire Mocha, both drinks were incredible! They simultaneously taste sweet and chocolate-y while having that coffee bean flavor without any bitterness. I kind of want to keep this cafe to myself and not tell anyone, but its such a hidden gem and it deserves recognition. Will definitely come back around and try their winter flavors! 🫶
Tried this cute coffee shop for the first time this morning. I went through the drive through. I ordered a large dark chocolate cranberry espresso from their holiday menu. Delicious! I love dark chocolate and this was spot on. You can really taste the cranberry too. Service was great. The barista helped me figure out what drink I wanted and was so warm and welcoming. Thank you for the positive interaction to start my day! You were so positive and helped me get my day started on the right foot. Menu easy to read, lots of options. Will order food next visit. There are some sugarfree options as well.
Atmosphere: 5
Food: 5
Service: 5
Matthew Miranda
Never had Caribou coffee before and am now a huge fan! Great coffee options/flavors along with excellent customer service. Always friendly when ordering and waiting. So excited to have something new and different in the area. I will keep coming back!
Atmosphere: 5
Food: 5
Service: 5
MarRox S
New store. The service was awesome Service was fast for the staff to be new. They are still learning. As time goes on I know the speed will come.
This is your Denver Bowl?? Come on Caribou! This was my first visit and was really excited about trying it out. The drive thru service was perfection. But this bowl? Terrible.I didn’t even eat this. Do better
Atmosphere: 5
Food: 1
Service: 5
I LOVE THIS PLACE. GIVE THEM A TRY! YOU'LL DEFINITELY BE BACK.
Atmosphere: 5
Food: 5
Service: 5
Don’t forget to boycott ❤️ which isn’t difficult since everything tastes like sugar water
Atmosphere: 1
Food: 1
Service: 1
First time there & friendly baristas, and exceptional coffee! This coffee shop truly knows how to make you feel at home! 10/10 would recommend!
Food 10/10
Coffee 10/10
Atmosphere: 5
Food: 5
Service: 5
If you fancy candy-forward coffee-adjacent frothy sugar bombs, this might be the place for you. On the other hand, if you want a standard cappuccino drink, steer clear. Just needed a little pick me up for a road trip, but what I experienced was a foul, bitter soup of burned dirt. If you routinely lick ashtrays their cappuccino will be familiar. It is like starbucks at the airport, if they dropped their standards.
Food: 1
Service: 4
Ham, Swiss & egg breakfast sandwich was very hot but so delicious. Also got the turtle mocha w/ almond milk sweet & SO YUMMY!
Atmosphere: 5
Food: 5
Service: 5
Been here several times and everyone has been super friendly. Coffees are really good.
Atmosphere: 5
Food: 5
Service: 5
Our drinks and food were ready when we got there. Coffee nice and hot and people very friendly!
Atmosphere: 5
Food: 5
Service: 5
EDIT: Emailed as requested in response to the review! No reply. I’m so shocked! 🤣🤣🤣! Hopefully they shut down soon and something else goes in. Waiting for Qargo coffee to open across the street!
Unfortunately, I have given this location three tries now to be disappointed at each visit. It’s unfortunate because I live right next to it as I pull out of the neighborhood. I was going to love the convenience. I used to bring Caribou home in my suitcase when traveling to Minnesota. I thought all my wishes came true when this one opened here. Not so much.
The first time they couldn’t figure out the breakfast sandwich pricing so I paid $29.60 for two medium coffees and two ham and Swiss breakfast sandwiches. I was late for work so I wasn’t going to wait to figure it out. It’s took 3 people trying to figure it out. I have to get to work people. You trained with with six people two weeks before opening.
The second time I ordered two hot mint conditions half sweet. She acted like I asked for this in Chinese. Half sweet. She says what is that? I said idk when I go to 7Brew, 151 and Starbucks I just say half sweet and it magically comes out half sweet. I’m not a barista but my guess is you use half the recipe of each of the syrups in it. The girl then goes do you want half chocolate or half mint?! I’m like idk … I didn’t stay up there and train with you guys. Ask your Minnesota people that came down here to open the store with you! So my mint condition came with no mint 🙄.Guess that was the half she landed on to cut out.
Third, the people taking the orders, their speech is sooooooooo long and repeating the orders back and yapping on the drive thru speaker was nuts. I knew all about this lady and wanting this deal or that deal and we are out of this and how about that and oh just kidding we’re out that so try this and yes my aunt loves that blah blah blah. 12min for the only car in front of me to order and I listened to the whole thing. The recap and greeting does not need to be 20 minutes.
AND to top it all off, this is the best! We reached out asking to do a fundraiser for Fossil Ridge High School where all of the high school kids in the neighborhood 30 feet away go. Marketing told us they exclusively do school fundraising with Saginaw ISD which is miles down Basswood. So let’s not support your local kids but the ones in another community?! Someone at Saginaw HS must be buddies with the franchise owner for a gig on grand opening. It sends a clear message to the local community…sorry you’re out of luck!! Make it make sense. It’s okay though Caribou, there’s plenty of other places that support our school. I can list 30 in a 5 mile radius. We did Canes and averaged 300 customers in 40 minutes the other night. 🤷🏻♀️.
I sincerely hope this location gets it together real soon or they won’t last here. There are too many good coffee places within a couple miles. 7Brew has my business until this one gets it together.
Atmosphere: 2
Food: 2
Service: 1
Guaranteed better than Starbucks and any other mainstream coffee chain! Our server Jacob was incredibly charasmatic and helpful, he picked out the Lumberjack breakfast sandwich for us to try and it was hot and delicious even after a thirty minute drive home! We got the Turtle Mocha Cooler and the Hot Campfire Mocha, both drinks were incredible! They simultaneously taste sweet and chocolate-y while having that coffee bean flavor without any bitterness. I kind of want to keep this cafe to myself and not tell anyone, but its such a hidden gem and it deserves recognition. Will definitely come back around and try their winter flavors! 🫶
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Amazing staff
Atmosphere: 5
Food: 5
Service: 5
Great service and coffee was delicious
Atmosphere: 5
Food: 5
Service: 5
Tried this cute coffee shop for the first time this morning. I went through the drive through. I ordered a large dark chocolate cranberry espresso from their holiday menu. Delicious! I love dark chocolate and this was spot on. You can really taste the cranberry too. Service was great. The barista helped me figure out what drink I wanted and was so warm and welcoming. Thank you for the positive interaction to start my day! You were so positive and helped me get my day started on the right foot. Menu easy to read, lots of options. Will order food next visit. There are some sugarfree options as well.
Atmosphere: 5
Food: 5
Service: 5
Never had Caribou coffee before and am now a huge fan! Great coffee options/flavors along with excellent customer service. Always friendly when ordering and waiting. So excited to have something new and different in the area. I will keep coming back!
Atmosphere: 5
Food: 5
Service: 5
New store. The service was awesome Service was fast for the staff to be new. They are still learning. As time goes on I know the speed will come.
Atmosphere: 5
Food: 5
Service: 5
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