Charleys Cheesesteaks

Food was great butvbothvthecservice and atmosphere failed to enhance the visit. Factoring in the location corresponds with the lack of options

Atmosphere: 1

Food: 5

Service: 1

It took almost to make 1 cheesesteak. It took so long that delivery service canceled the order. Tried calling the store 4 times, never got to talk to anyone because as soon as they pick up the phone they would hang up. Very disappointed.

Atmosphere: 1

Food: 1

Service: 1

I made a purchase totaling $13.82 at this store. When I received my receipt a tip of $75.76 was added to my order without my consent. I did not authorize any tip amount. I spoke to who I was told was the manager and informed him that I did not authorize the tip charge. He took my receipt and stated that he could not make the correction at that time. He asked for my name and phone number and wrote it on my receipt. He stated he would correct the transaction later that day and contact me by phone to inform me of the correction. I had to ask for a copy my receipt to have proof of the transaction as he took my receipt and did not offer me a copy. I did not hear from the manager and the transaction was not adjusted. I had to file a dispute with my bank after being unable to get in touch with anyone to assist me by email or phone. I do not recommend this business unless you like to have your money stolen.

Atmosphere: 1

Food: 1

Service: 1

Both and food and service was terrible. I used like this place, but they have lost me as a customer. They have really gone down hill.

Atmosphere: 1

Food: 1

Service: 1

I haven't had a Chessesteak in years. The one I just had reminded me of the ones in Massachusetts. Thank you. I was great 👍

Food: 4

Service: 4

Recommended dishes: Old School Cheesesteak, Watermelon Strawberry Lemonade, Cheese Fries

Seriously low quality food, wasn't even warm

Atmosphere: 2

Food: 1

Service: 3

I’m not sure if they were having an off day or what, but our lunch was absolutely terrible. My boyfriend got the old school cheesesteak and the sandwich was so saturated in cold, velveeta-like cheese, it was truly the most unappetizing thing. I got the chicken Philly and the chicken was chewy and stringy. I don’t normally leave reviews but we were seriously shocked at how bad this meal was.

Food: 1

I always like coming to this location always the food taste so fresh and it was about 10 mins till close and Johana was nice enough to take our order she was so nice and the cooks as well very nice made our food fresh i highly recommend 10/10

Atmosphere: 5

Food: 5

Service: 5

I ordered the Kentucky Bourbon sandwich. The meat had a dry and hard texture to it . I asked for ketchup for my fries and ALL 5 packets were so sticky that I had to clean my hands . I didn't even use the ketchup because of how gross the packets were.The service was great, the fries were good. But it will be awhile before I come back.

Atmosphere: 4

Food: 2

Service: 5

Always the best place to eat in the mall.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Philly Cheesesteak, Mozzarella Sticks

It was delicious. I will go back

Atmosphere: 4

Food: 4

Service: 4

great

Atmosphere: 5

Food: 5

Service: 5

Awesome food and fantastic service.

Great

Atmosphere: 5

Food: 5

Service: 5

Straightforward, variety of menu options, the lemonades are really good

Food: 4

Service: 5

Recommended dishes: Chicken California