Chicken Express
3100 Basswood Blvd, Fort Worth
(817) 847-7202
Recent Reviews
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You better count the amount of chicken you get when they hand you your order.
Some of the laziest employees I’ve ever come across, just go a few miles up the road to a better one. This place is awful and slow to make orders.
Atmosphere: 1
Food: 1
Service: 1
Went there on a Saturday night at 8:10 pm all ready closed .
chairs on the table lights out
How do I get my money back. Since I didn’t get all of my order? Missing items. As a paying customer that goes through drive thru, responsible for checking to see if your establishment completes full order? Or does it fall on the staff? As a restaurant manager myself, my staff as well as myself are responsible for the food quality and customer satisfaction. That being said, your staff is responsible for completing the order we pay for. If I have to check my order that means I don’t trust that the staff has completed their job. As a manager I would hate to have a customer not trust us with their meals. Check double check the orders you are serving.
Food: 3
Service: 2
1045a
Cold, hard, stale, and slightly burnt somehow, chicken tenders. Drive through.
Atmosphere: 2
Food: 1
Service: 2
Do not eat at this place, the chicken is dry as hell and the employees attitude sucks.
Atmosphere: 1
Food: 1
Service: 3
We waited over 30 mins for our drive thur order. The inside was close at 6pm on a Saturday.
Atmosphere: 1
Food: 4
Service: 1
Terrible beyond terrible! Worst service I’ve seen in a long long time. 40+ min when I was the only car originally there during lunch for chicken!!! Chicken which is in the name isn’t ready was told 15 min okay fine… 40 minutes pass to where I had to get back to the window to get food. Receive food with two meals missing. Lack of care and eye rolls where all that was given. This GM needs to take a look at this store!
Atmosphere: 1
Food: 1
Service: 1
Says they close at 10 they were closed at 9:30
This is my favorite location. Food is always fresh and delicious. The manager Madi always has the best customer service and is so sweet. Def recommend
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Stopped by here today and everything I had was way overcooked, if i was mad at someone i could have threw one of my pieces of chicken at their windshield and broke it,did not enjoy anything I had from this location, didn't have time to return it, most chicken expresses that I've visited has been good but this one just didn't cut it, the best thing at this location was the service
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Plan and simple they don't care. So if you're thinking about going here, dont do it a waste of money.
Ordered a 3 piece combo with corn on the cobb and an apple pie. It was about 5:30pm and everything was fresh and tasted good. Madison the manager on duty her and her staff were very friendly and professional.
Got out of my comfort zone to try a new chicken spot and I regret it. This place is a waste of calories! I ordered the chicken tenders combo with fries and mac n cheese. The fries were lukewarm, the mac and cheese was mush, and the so-called gravy served on the side desperately needed salt. Won't be back! It was gross.
We ordered a 25 piece family meal. It came with 2 family sides. Not full servings, and they smashed our rolls in a small box. By the time we got home with it, they were gross. So compared to other chicken E’s we’ve ordered from this was a huge disappointment! So needless to say it wasn’t enough for everyone. And we won’t be back.
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