Love their americano, very smooth, friendly and great service! Luv this place
Lisa Clayton
I went for the first time yesterday and left feeling conflicted. They were out of certain donuts and substituted one that was the very opposite of what I ordered. The young girl at the drive through was rude. I corrected my order on the screen and was told to drive up. I try to support my community but the lack of customer service and obvious lack of professionalism is an issue for me. I looked at the rating but not the review. I had a similar issue with the one on Beach (much worse). I was trying this one out although it is in the opposite direction.
Isaiah H
Always a great experience. Drive thru is alway efficient and very friendly. Highly recommended.
sami momin
This location seems to intentionally not get your order right I don't see how else they can mess up like this. none of what I ordered is correct except hash browns
Natasha Horton
Worst customer service
J Sigala
Absolute worse service and mediocre coffee. They either need to hire actual caring adults that care for the company, or close.
Alexandria Collazo
Coffee was great but every time I order hot food it taste like cleaning supplies. Maybe whatever y’all clean the ovens with lingers or something.
Tom C
Donuts seemed fresh
Atmosphere: 5
Food: 5
Service: 5
Rhonda Antwine
I gave them a 1 star because it’s hit or miss with this location. Never consistency. I’ve had to take three orders back. I’ve got raw donuts and I’ve also got bad coffee and I brought my drink back the next day and the staff treated me as if I was stealing the drink when I paid seven dollars and something for the drink And that day I bought additional donuts and they were raw I will never return to this location again . I’m convinced they basically tried to poison me because why would you be handing out raw donuts to people?
Atmosphere: 5
Food: 1
Service: 2
Recommended dishes: Pumpkin Iced Macchiato
Alex V
I made a morning visit and was impressed with restroom cleaning. The restroom was clean and stocked. Only issue noticed were a couple of unoccupied tables dirty and did not mind personally contributing with cleaning my own table. Other than that I am satisfied with the visit.
NOPE ! YUKKKKK I had my son go get some because I was craving donuts but Shipleys was closed so got these ! PEOPLE PLEASE COMPARE !! THESE ARE THICK AND NOT SOFT OR FLUFFY AND AIRY LIKE SHIPLEY'S !! I WILL NEVER BUY THESE AGAIN !!! What a mistake and waste of good money !!!!
Victoria Guzman
They actually made me a really good latte
Atmosphere: 5
Food: 5
Service: 5
K Wall
Terrible customer service! The cashier Handed me my bag, immediately closed the window and turned her back. I had to flag down her counterparts just to get her attention to ask for napkins (which automatically should’ve been provided). Upon checking my donut I realized that there was dog hair on it. I do not have a dog, I immediately brought it to the cashiers attention and requested a refund. With an attitude, she processed my refund. I told her to have a nice day, as opposed to exchanging verbal common courtesy she immediately slammed the window. Very unprofessional, on top of this being an unsanitary location.
Jeff Baggs
Pricey donuts if you ask me. Only went in there because given a gift card there.
Atmosphere: 4
Food: 3
Service: 4
Reid Copeland
I was traveling back from East Texas and received a horrible cup of coffee. I didn't see another Dunkin until I returned home to the Summer Creek location and they kindly replaced my bad coffee for no charge. Amazing customer service!
Love their americano, very smooth, friendly and great service! Luv this place
I went for the first time yesterday and left feeling conflicted. They were out of certain donuts and substituted one that was the very opposite of what I ordered. The young girl at the drive through was rude. I corrected my order on the screen and was told to drive up. I try to support my community but the lack of customer service and obvious lack of professionalism is an issue for me. I looked at the rating but not the review. I had a similar issue with the one on Beach (much worse). I was trying this one out although it is in the opposite direction.
Always a great experience. Drive thru is alway efficient and very friendly. Highly recommended.
This location seems to intentionally not get your order right I don't see how else they can mess up like this. none of what I ordered is correct except hash browns
Worst customer service
Absolute worse service and mediocre coffee. They either need to hire actual caring adults that care for the company, or close.
Coffee was great but every time I order hot food it taste like cleaning supplies. Maybe whatever y’all clean the ovens with lingers or something.
Donuts seemed fresh
Atmosphere: 5
Food: 5
Service: 5
I gave them a 1 star because it’s hit or miss with this location. Never consistency. I’ve had to take three orders back. I’ve got raw donuts and I’ve also got bad coffee and I brought my drink back the next day and the staff treated me as if I was stealing the drink when I paid seven dollars and something for the drink And that day I bought additional donuts and they were raw I will never return to this location again . I’m convinced they basically tried to poison me because why would you be handing out raw donuts to people?
Atmosphere: 5
Food: 1
Service: 2
Recommended dishes: Pumpkin Iced Macchiato
I made a morning visit and was impressed with restroom cleaning. The restroom was clean and stocked. Only issue noticed were a couple of unoccupied tables dirty and did not mind personally contributing with cleaning my own table. Other than that I am satisfied with the visit.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
NOPE ! YUKKKKK
I had my son go get some because I was craving donuts but Shipleys was closed so got these ! PEOPLE PLEASE COMPARE !! THESE ARE THICK AND NOT SOFT OR FLUFFY AND AIRY LIKE SHIPLEY'S !! I WILL NEVER BUY THESE AGAIN !!! What a mistake and waste of good money !!!!
They actually made me a really good latte
Atmosphere: 5
Food: 5
Service: 5
Terrible customer service! The cashier Handed me my bag, immediately closed the window and turned her back. I had to flag down her counterparts just to get her attention to ask for napkins (which automatically should’ve been provided). Upon checking my donut I realized that there was dog hair on it. I do not have a dog, I immediately brought it to the cashiers attention and requested a refund. With an attitude, she processed my refund. I told her to have a nice day, as opposed to exchanging verbal common courtesy she immediately slammed the window. Very unprofessional, on top of this being an unsanitary location.
Pricey donuts if you ask me. Only went in there because given a gift card there.
Atmosphere: 4
Food: 3
Service: 4
I was traveling back from East Texas and received a horrible cup of coffee. I didn't see another Dunkin until I returned home to the Summer Creek location and they kindly replaced my bad coffee for no charge. Amazing customer service!
Service: 5
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