Dunkin'

9629 White Settlement Rd, Fort Worth
(682) 707-2930

Recent Reviews

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Michael Klemm

Rarely have certain flavors of ice cream.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Bacon Egg and Cheese

Andrew Brady

Always great service and nice employees.

Atmosphere: 5

Food: 5

Service: 5

Terri Freeman

They will not fill orders when ordered through Uber eats. My driver waited 45 minutes. I tried to call, they will not answer phone. I gave the driver an extra tip, when he got a bit angry at them.
I did try them another time, thinking maybe it was a bad day.....nope...driver waiter 30 min with no service and I cancelled the order. I will never shop here again!

Service: 1

Jo C

I absolutely cannot stand going to this location. They are always out of something. Called 20 minutes ahead to ask them if I can order Baskin Robbin’s products from the drive through instead of going in. He says of course. I asked do you have the Pistachio ice cream and he said yes we do. Great, how much can I order of it, he says “you could order 5 gallons if you wanted”. Great! Drive up there and guess what…. “We’re out of that flavor”. But I just called 20 minutes ago specifically to make sure before I drove here and he told me y’all had it.. “we can run out of it in that amount of time”.

Atmosphere: 1

Food: 1

Service: 1

Clarissa H

Drinks were delicious and staff was very nice! Only thing was the donuts are a bit old tasting! But other than that everything else was great!

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Caramel Iced Coffee

Tracy Morin

I placed an order for a dozen donuts, 10 minis, and hashbrowns. All I received were ice cold hashbrowns, but was charged for everything! When I tried to call, all I got was a message that messages could not be left!!! I will NEVER order from here again!! Customer service is crappy and a rip off!!! This was for a work function!!

Atmosphere: 1

Food: 1

Service: 1

Mike

Management doesn't like delivery services.

Nikki McDorman

I need to find a different location. This place rarely gets my order right or in a timely manner, whether I walk in or use mobile order. I always have to ask for a rag to clean tables when I want to sit inside, and the employees are always more interested in socializing with one another instead of filling orders. I’ve tried coming back different days and times, hoping these incidents were a one-off or bad day, but this has been a consistent problem. And as a side note- I’m writing this review after having been asked to park out front of the store while I wait for them to remake the mobile order they got wrong.

Atmosphere: 1

Food: 2

Service: 1

Shmuley & Associates legal services

Tremendous drive thru experience. Just the right amount of small talk. And clean establishment and as always they got my order right.

Atmosphere: 5

Food: 5

Service: 5

Morgan Turner

I believe the employee named Alica was cold to me and had a complete lack of customer service when I entered her store.

Atmosphere: 1

Food: 5

Service: 1

Desiree Brune

Sweet workers

Atmosphere: 5

Food: 5

Service: 5

Gerald Holt

Lots of seating and the place feels spacious.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Doughnut

Stephon Goordeen

This place can be great if only they chose to weed out some of their employees. Because half of them are hard of hearing & hard at just doing anything.

Atmosphere: 1

Food: 1

Service: 1

Derrick Green

Donuts were off the Chain.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnut

V. Martinez

I drove quite a distance to give this location a try I have never been to a Dunkin so I figured I couldn’t go wrong with getting a hot chocolate for my daughter and myself. I ordered whipped cream however when I received my order there was no whipped cream and I watered down hot chocolate. I was highly disappointed.

Atmosphere: 1

Food: 1

Service: 1

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