I used to love coming here but this location has gotten so bad. They served me completely raw shrimp.
Food: 1
Lisaidis Suárez
Mr. Daniel assisted me, he was very kind and attentive to all our excellent services ? 100 for him
Atmosphere: 5
Food: 5
Service: 5
Alize Juarez
Great customer service. Very family friendly. The restaurant was clean and kept up well! Our cashier, Daniel, was very friendly, attentive, and went out of his way to help us with our gift card. Loved it here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Guacamole, Original Pollo Bowl, Double Chicken Bowl
Julia Carbajal
Best experience ever! Although we had came very late (at 8:30 pm), the workers treated us like family and the atmosphere was homey and friendly. The food was astronomical. Delicious and authentic. I haven’t had Pollo Loco in about 3 years, so it brought a tear to my eye. I cannot say it enough how well we were treated and how much we enjoyed our visit. Thank you!!
Worst behaviour of employees to uber drivers.everyone is racist there and do not respond to driver even after waiting for ten minutes
Edith
Daniel Alba excellent customer service he deserve a raise !!! Food fresh and delicious!!!
Atmosphere: 5
Food: 5
Service: 5
Nicolas Palma
Best grilled Chicken!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grande Avocado Chicken Bowl, Pollo Loco, Grilled Chicken
Sandra Tobin
Went thru drive thru 29Feb 730pm. Nothing ready, just ordered 4 piece meal and 2 Baja tacos. They had me drive around to wait in the front of the store. Waited 15-20min. Total 30 min and order was wrong. Wrong pieces of chicken, gave me a dry breast (I think) and wing that didn't even have meat on it. And 2 of the tiniest drumsticks I've ever seen, they looked like chicken wings! The side "salad" is a tiny bowl of lettuce, nothing on it! The Baja tacos were slimy and messy. The chicken was dry, old, and not worth it, besides being the wrong pieces I ordered. I went back into the store and they had to give me extra pieces. Horrible wait, taste, presentation, etc. Would rather go to Slim Chickens, Chicken Express, or even KFC! SKIP THIS PLACE!
Atmosphere: 1
Food: 1
Service: 1
Sal tellez
Daniel is great! My family and I are regulars now!
The food is very delicious
Atmosphere: 5
Food: 5
Service: 5
Excellent attention.
Atmosphere: 5
Food: 5
Service: 5
I used to love coming here but this location has gotten so bad. They served me completely raw shrimp.
Food: 1
Mr. Daniel assisted me, he was very kind and attentive to all our excellent services ? 100 for him
Atmosphere: 5
Food: 5
Service: 5
Great customer service. Very family friendly. The restaurant was clean and kept up well! Our cashier, Daniel, was very friendly, attentive, and went out of his way to help us with our gift card. Loved it here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Guacamole, Original Pollo Bowl, Double Chicken Bowl
Best experience ever! Although we had came very late (at 8:30 pm), the workers treated us like family and the atmosphere was homey and friendly. The food was astronomical. Delicious and authentic. I haven’t had Pollo Loco in about 3 years, so it brought a tear to my eye. I cannot say it enough how well we were treated and how much we enjoyed our visit. Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado, Chips, Grande Avocado Chicken Bowl, Nachos, Pollo Loco, Grilled Chicken
Excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grande Avocado Chicken Bowl, Grilled Chicken
The bathrooms were extremely unpleasant.
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: Chips, Pollo Loco, Grilled Chicken
The food was great, and the staff was friendly. Nice to eat with family.?
Atmosphere: 5
Food: 5
Service: 5
All the staff is friendly, They were patient with us. Overall, great meal as well. Left happy and full?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grande Avocado Chicken Bowl
Restaurantji Recommends
Worst behaviour of employees to uber drivers.everyone is racist there and do not respond to driver even after waiting for ten minutes
Daniel Alba excellent customer service he deserve a raise !!! Food fresh and delicious!!!
Atmosphere: 5
Food: 5
Service: 5
Best grilled Chicken!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grande Avocado Chicken Bowl, Pollo Loco, Grilled Chicken
Went thru drive thru 29Feb 730pm. Nothing ready, just ordered 4 piece meal and 2 Baja tacos. They had me drive around to wait in the front of the store. Waited 15-20min. Total 30 min and order was wrong. Wrong pieces of chicken, gave me a dry breast (I think) and wing that didn't even have meat on it. And 2 of the tiniest drumsticks I've ever seen, they looked like chicken wings! The side "salad" is a tiny bowl of lettuce, nothing on it! The Baja tacos were slimy and messy. The chicken was dry, old, and not worth it, besides being the wrong pieces I ordered. I went back into the store and they had to give me extra pieces. Horrible wait, taste, presentation, etc. Would rather go to Slim Chickens, Chicken Express, or even KFC! SKIP THIS PLACE!
Atmosphere: 1
Food: 1
Service: 1
Daniel is great! My family and I are regulars now!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nachos, Pollo Loco, Grilled Chicken