We was denied service. We were two couples with young children and we were straight up denied service. So I'd say this is not a family friendly spot. If your young and looking to drink, by all means come check it out the food is actually really good. But if you have your children with you, look elsewhere.
Atmosphere: 2
Food: 5
Service: 1
Morgan
I’ve been to every location in the Metroplex & this one is the absolute worst one. The servers are nice but service is terribly slow. And every time we’ve gone, the food just continues to not be what the standards are at other locations. I just know management isn’t great here & that sucks since it’s in such a nice area.
Atmosphere: 3
Food: 2
Service: 2
Alexandra Pomales
I placed an online order and got there only 3 minutes after I was told it would be done. My pizza was cold and I mean it looked and tasted like it had been done a goood while. Extremely disappointing for my first time and they forgot my appetizer I ordered and the bartender was beyond nice but busy and when she did get back to me she told me it would take 15 min for my appetizer and I had to leave and just forget it. Overall not a great first time. I’m sure the pizza is actually great if it wasn’t super cold. Would not recommend ordering anything here unless you are sitting down. Also I literally only walked 2 min with my pizza to get back to work so it’s shouldn’t have been this cold.
Food: 1
Service: 4
Meghan Price
Came in for a take out pizza at 9:20 and told me they were closed. Says they’re opened until 10 on Thursdays.
Atmosphere: 1
Food: 1
Service: 1
nini hamid
Unfortunately, our recent experience at Grimaldi's Pizza left much to be desired. Despite there being only a few occupied tables and ample staff, we were met with subpar service and disappointing food quality.Our server claimed to be too busy to fetch kids menus from the counter, and we were informed that dessert options were limited because the dessert server had already left for the day. When I asked the manager about providing dough for the kids to play with, I was met with an attitude rather than a helpful response.To make matters worse, the food took an excessively long time to arrive, and when it did, it was sloppy and underwhelming.Overall, we felt unappreciated and unwelcome. It's disheartening to leave a restaurant feeling like our patronage was not valued. Regrettably, we won't be returning to Grimaldi's Pizza in the future.
Atmosphere: 1
Food: 2
Service: 1
April Hart
Our bartender Louis is on point. So attentive and personable. Pizza is always great here.
We've been eating at various Grimaldi's for over 20 years including the original one in Brooklyn. It is hands down the best authentic New York style pizza. The Fort Worth location does not disappoint; great food and service. We had an issue recently and the manager Richard was so gracious and fixed the problem immediately. They really care about doing things right and I highly recommend them.
Atmosphere: 5
Food: 5
Service: 5
Liana Wood
DO NOT WASTE YOUR TIME HERE! We showed up here at 7:30 PM just trying to eat dinner and we were turned away because “the pizza ovens were restarting.” Instead of telling us there would just be a delay in getting pizzas going again, they told us they weren’t accepting anyone else. That didn’t sit well with us, so we tried to call and place an online order just to be told we could place an order! LIARS and a TERRIBLE business!
Went two weeks ago, not from New York and one of the best pizzas I have had in Texas. Just me and my husband and we were told there was a 20 to 30 minute wait when there were plenty of tables open. We waited and when we were called we were sat in the corner in a two person booth. The whole time there other 2 people guests were sat at the open tables.( that were open when we were told we had to wait) Took about 30 minutes before anyone took our order, Our order was taken for our drinks, then took another 10 minutes for our server to come back to take our order for our food. Once our order was taken, my husband had to go to the bar to order another drink because our waiter was nowhere to be found. After waiting an hour for our pizza, a manager came and told us they apologize our ticket was lost and our pizza will be out soon. They did offer to comp our pizza, but we declined and they comped us two drinks. We tried to go again today and plenty of tables open again and we had a party at five we were told 20 to 30 minute wait. We were put on the waitlist then about 25 minutes later I get a phone call and say their oven is down, and it would be about two hours before they could start making pizzas again. We love the pizza, but not the service.
Atmosphere: 5
Food: 5
Service: 1
Hazel Morales
Got there at 7:57 placed our order about 8:06pm. An hour pass by still no pizza. Waitress then notified us that apparently our pizza was made twice but was given to other tables. Umm okay no that’s not okay, we decided to leave. Wasted a whole hour just to not eat, then have to go find somewhere else to eat this late at night. When we have to be up at 5am for work. I will not recommend this place anymore.
Luh-a James
Got there at 7:57 placed our order about 8:06pm. An hour pass by still no pizza. Waitress then notified us that apparently our pizza was made twice but was given to other tables. Umm okay no that’s not okay, we decided to leave. Wasted a whole hour just to not eat, then have to go find somewhere else to eat this late at night. When we have to be up at 5am for work. I will not recommend this place anymore.
barbara kaminski
They were not busy when we went for lunch. There were 2 other tables with customers. Our small order of one pizza and a salad took over 45 minutes to come out. The food was okay, but definitely not worth the wait.
Nathan Cypert
Read the other recent reviews about SLOOOOW service.The restaurant was hardly a quarter full,meaning NOT BUSY....Do NOT come hungry,You may STARVE waiting on your food!!!Absolutely will not be back.
We was denied service. We were two couples with young children and we were straight up denied service. So I'd say this is not a family friendly spot. If your young and looking to drink, by all means come check it out the food is actually really good. But if you have your children with you, look elsewhere.
Atmosphere: 2
Food: 5
Service: 1
I’ve been to every location in the Metroplex & this one is the absolute worst one. The servers are nice but service is terribly slow. And every time we’ve gone, the food just continues to not be what the standards are at other locations. I just know management isn’t great here & that sucks since it’s in such a nice area.
Atmosphere: 3
Food: 2
Service: 2
I placed an online order and got there only 3 minutes after I was told it would be done. My pizza was cold and I mean it looked and tasted like it had been done a goood while. Extremely disappointing for my first time and they forgot my appetizer I ordered and the bartender was beyond nice but busy and when she did get back to me she told me it would take 15 min for my appetizer and I had to leave and just forget it. Overall not a great first time. I’m sure the pizza is actually great if it wasn’t super cold. Would not recommend ordering anything here unless you are sitting down. Also I literally only walked 2 min with my pizza to get back to work so it’s shouldn’t have been this cold.
Food: 1
Service: 4
Came in for a take out pizza at 9:20 and told me they were closed. Says they’re opened until 10 on Thursdays.
Atmosphere: 1
Food: 1
Service: 1
Unfortunately, our recent experience at Grimaldi's Pizza left much to be desired. Despite there being only a few occupied tables and ample staff, we were met with subpar service and disappointing food quality.Our server claimed to be too busy to fetch kids menus from the counter, and we were informed that dessert options were limited because the dessert server had already left for the day. When I asked the manager about providing dough for the kids to play with, I was met with an attitude rather than a helpful response.To make matters worse, the food took an excessively long time to arrive, and when it did, it was sloppy and underwhelming.Overall, we felt unappreciated and unwelcome. It's disheartening to leave a restaurant feeling like our patronage was not valued. Regrettably, we won't be returning to Grimaldi's Pizza in the future.
Atmosphere: 1
Food: 2
Service: 1
Our bartender Louis is on point. So attentive and personable. Pizza is always great here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lemon Arugula Salad, Pepperoni and Sausage, Cannoli, Pepperoni Pizza
Delicious ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
We've been eating at various Grimaldi's for over 20 years including the original one in Brooklyn. It is hands down the best authentic New York style pizza. The Fort Worth location does not disappoint; great food and service. We had an issue recently and the manager Richard was so gracious and fixed the problem immediately. They really care about doing things right and I highly recommend them.
Atmosphere: 5
Food: 5
Service: 5
DO NOT WASTE YOUR TIME HERE! We showed up here at 7:30 PM just trying to eat dinner and we were turned away because “the pizza ovens were restarting.” Instead of telling us there would just be a delay in getting pizzas going again, they told us they weren’t accepting anyone else. That didn’t sit well with us, so we tried to call and place an online order just to be told we could place an order! LIARS and a TERRIBLE business!
Atmosphere: 1
Food: 1
Service: 1
Brick baked oven with coal-pizza so good.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Went two weeks ago, not from New York and one of the best pizzas I have had in Texas. Just me and my husband and we were told there was a 20 to 30 minute wait when there were plenty of tables open. We waited and when we were called we were sat in the corner in a two person booth. The whole time there other 2 people guests were sat at the open tables.( that were open when we were told we had to wait) Took about 30 minutes before anyone took our order, Our order was taken for our drinks, then took another 10 minutes for our server to come back to take our order for our food. Once our order was taken, my husband had to go to the bar to order another drink because our waiter was nowhere to be found. After waiting an hour for our pizza, a manager came and told us they apologize our ticket was lost and our pizza will be out soon. They did offer to comp our pizza, but we declined and they comped us two drinks. We tried to go again today and plenty of tables open again and we had a party at five we were told 20 to 30 minute wait. We were put on the waitlist then about 25 minutes later I get a phone call and say their oven is down, and it would be about two hours before they could start making pizzas again. We love the pizza, but not the service.
Atmosphere: 5
Food: 5
Service: 1
Got there at 7:57 placed our order about 8:06pm. An hour pass by still no pizza. Waitress then notified us that apparently our pizza was made twice but was given to other tables. Umm okay no that’s not okay, we decided to leave. Wasted a whole hour just to not eat, then have to go find somewhere else to eat this late at night. When we have to be up at 5am for work. I will not recommend this place anymore.
Got there at 7:57 placed our order about 8:06pm. An hour pass by still no pizza. Waitress then notified us that apparently our pizza was made twice but was given to other tables. Umm okay no that’s not okay, we decided to leave. Wasted a whole hour just to not eat, then have to go find somewhere else to eat this late at night. When we have to be up at 5am for work. I will not recommend this place anymore.
They were not busy when we went for lunch. There were 2 other tables with customers. Our small order of one pizza and a salad took over 45 minutes to come out. The food was okay, but definitely not worth the wait.
Read the other recent reviews about SLOOOOW service.The restaurant was hardly a quarter full,meaning NOT BUSY....Do NOT come hungry,You may STARVE waiting on your food!!!Absolutely will not be back.
Atmosphere: 1
Food: 1
Service: 1