i wish I could give this place a 0.....HELLLLLL NO. Never ever eat here! My husband and I ordered from here tonight as I have before. But it's been a while....This place has gone to hell... we found a roach in our food, the shrimp in the shrimp fried rice was bad with the worst smell ever. I packed up everything and went to the restauran. We found that the restaurant looked to be in disarray. Everything everywhere and live roaches crawling on the window at the front door! I call the number back that I placed my order with...no answer! The lady called me back almost immediately and I told her what the experience was and why would they sell us spoiled food with insects. She proceeded to say the restaurant was closed and they couldnt find good help. Well ma'am if the restaurant is closed why in the hell would you take my order? I'm adding pics, this is disgusting and we will be calling the health department.
Mary M.
We literally could not eat the food. When we walked in, it was hot and humid inside and while we were waiting to order, there was a roach crawling over a display. That should have been the sign to leave, but we didn't. We ordered and I asked for a boba drink. They didnt have any, but she offered me a thai tea and I accepted. She brought us the food 20 minutes later and the boba was hot in the bottom of the tea and I took a sip and it was disgusting. The milk had to be off or something. We dumped it in the trash and drove home. When we got home, we started eating and a couple bites in, everything tasted off. We had hibachi chicken and the general's chicken. The rice was slightly mushy and slightly sour. And the chicken was as well. Like it hadn't been refrigerated or had sat out in the humid shop. We ended up throwing the food away in order to not get sick. I would give it zero stars if I could. We will not be going back.
Eftychia Agapiou Gebhard
the food was not tasty.
maria harvey
Tried this place for t he first time. It was disgusting. The only thing that was edible was the noodles. The food had an extremely odd taste and the rice smelt like wet dog. The food also came in packaging from different restaurants like burgerfi, noon Mediterranean, and chesters. Stay away from this place. I hope we don’t end up sick.
Kelly C
I'm glad I came here to read the reviews before I ordered from this place. Their last inspection was done just prior to Covid-19.7: 2.The cabbage is not safe, in good condition.9: 2. The fried chicken stored under the shell eggs is not protected from cross-contamination, or other contamination, during: storage, preparation, holding, display; or, is in contact with unclean surfaces.31: 1. Hand-washing Facilities - Improper Usage34: 1. Outer openings (walls, doors, roof, and windows) are not protected against the entry of insects and rodents.45: 3. Unnecessary items stored on the property.
Heather J.
Ordered for the first time and got delivery. Pretty fast! Got the shrimp hibachi bowl with fried rice. The fried rice wasn't what I was hoping for (why no carrots or peas) but the shrimp and veggies were in a delicious sauce! I'd get that again but not pay for fried rice. I also ordered the sweet rolls- not what I was expecting. They were covered in sesame seeds and had something in the center but I wouldn't say they were sweet.
Michelle G.
If I could give this place no stars I would. We ordered 2 meals. The orange chicken was horrible. My husbands meal had 1 piece of chicken. The egg rolls and crab Rangoons tasted like dirt. They were also packaged together in a chesters chicken bag. They were also so nice to include some Arby's sauce. I'm just waiting for the food poisoning to hit at this point. $40 down the drain.
TuanTu P
Food taste old, the chicken tasted expired ate did not feel good. Rices also old I hate to said this but hope restaurants management can change for future customers.
Cam Garlick
This place has the best egg rolls I've ever tried. You have to try these things.
T. Voss
Not good at all. One meal went straight into the garbage. The other two meals had excessive amounts of soy sauce and were barely edible. Very disappointed.
Worst food we’ve ever eaten. I tried to contact them and resolve the problem directly. I called the restaurant. Here’s the exact conversationLady at the restaurant “hello hibachi xpress what’s your orderMe: “Hello ma’am we just picked up our order...”Lady:”what would you like to order”Me:” ma’am we had lo mein, fried rice, orange chicken....Lady: “ oh you just left, food very good??Me: no ma’am ita not goo...”Lady: the food very good?Me: MA’AM, not it’s nasty, it Dosent taste good, can we please have a refund. I can bring the food back”The lady said “oh oh people say food is very good”Me:” ma’am I’m sorry this food does not taste good at all can we please have a refund i can bring all the food back“The lady: “we’re a small business times are tough for small businesses right now...”Me: “ ma’am I understand times are tough for all of us. That’s not fair for you to use that because now we’re out of money, I’m trying to come to you. I can’t feed this food to my family. We just gave you guys $40+ trying to support this business but this food is so nasty and not edible”The lady:” times are tough for our business right now...”Me: “ma’am I understand that but I can’t feed this to my family my kids will get sick!Lady”oh you know times tough for small businesses, we don’t have a lot of money, times are tough for small businessesMe: “so basically you’re not giving us our money back or anything? “Lady: “times are tough for small business”Me: “ you know what? I’ll dispute it with my bank and leave a review”We ordered Lo main noodles, fried rice orange chicken dumplingsThe food was so nasty! Taste like old Chinese food that was put on the oven with a bunch of peanut oil and soy sauce. I felt sick after trying it. Had the throw the food away. I was willing to take the food back as proof that I didn’t eat it but she just kept saying times are tough for small businesses. The restaurant was not well organized and dirty. I asked for 3 small bowls. It took about 5 minutes and I heard a lot of commotion and shuffling to find 3 small PANDA EXPRESS Togo boxes. No joke all the boxes they gave us came from other fast food restaurants. ?♀️ I tried to fix things with the restaurant directly but they refuse to fix it or refund us I don’t want anyone else to go through this so I would honestly avoid this place. So many better tasting places in the area don’t waste your money here! It’ll make you sick.
Tori F.
No!!! I unfortunately read the reviews after we had placed our order.. My husband and I live very close by and were excited to try this place but it was inedible unfortunately. We couldn't finish the fried rice, it was dry and tasted DAYS old inedible. I have never had to say that before. The orange chickens sauce was so thick and sticky like it had been sitting on a burner far too long and had reduced to thick syrupy mess. The crab wontons had little to no crab. The egg rolls were soaked in grease! Makes me so disappointed, considering the woman working there was very nice but please do not waste your money!!
Glynda Atwell
I hate to give such a negative review because the lady who answered the phone and had brought my order to my car was so very sweet..,but, I am hoping my family does not get ill! All the food tasted like leftovers that was thrown into "old" oil to reheat and toss with sauces. We couldn't decide if the egg drop soup was rotten tasting or had a different ingredient we are not accustomed to. Sweet and sour chicken chunks had a slight sour taste. Orange chicken was ehh...okay. Fried rice was very different - almost tasted like it had brown rice in it which was good but, not made very well. Egg rolls were tasty but very cold. In fact all the food was cold to have only had to drive 2.5 miles home with it. Was definitely a waste of the nearly $35 (which was a really good deal for all the food I got) I spent as I will have to throw out the rest of it.
Jacob Wilson
This place is great! Such fresh food, and the best service you've ever had!
Larry D Kennedy
Resturant is very dirty. Tables and floors need a huge cleanup job. If these things are dirty think about the kitchen! We were not pleased with the food either. Appetizer was a crab cake of some sort with cream cheese. We never saw or tasted the crab. By the way you pay and tip when you order. Kind of defeats the point of the tip. I wish I could reduce my tip. They don’t wear masks. The cashier or the cook were never wearing a mask. Very sorry we chose this place. Everything is some sort of a version of stir fry. We were looking for Japanese food. I don’t think we found it. This is just another Chinese food joint. At best a one star place. If you order delivery you won’t see this place. Felt like we needed another shower when we got home. We tossed our left overs in the trash when we got home. We do not recommend at all.
i wish I could give this place a 0.....HELLLLLL NO. Never ever eat here! My husband and I ordered from here tonight as I have before. But it's been a while....This place has gone to hell... we found a roach in our food, the shrimp in the shrimp fried rice was bad with the worst smell ever. I packed up everything and went to the restauran. We found that the restaurant looked to be in disarray. Everything everywhere and live roaches crawling on the window at the front door! I call the number back that I placed my order with...no answer! The lady called me back almost immediately and I told her what the experience was and why would they sell us spoiled food with insects. She proceeded to say the restaurant was closed and they couldnt find good help. Well ma'am if the restaurant is closed why in the hell would you take my order? I'm adding pics, this is disgusting and we will be calling the health department.
We literally could not eat the food. When we walked in, it was hot and humid inside and while we were waiting to order, there was a roach crawling over a display. That should have been the sign to leave, but we didn't. We ordered and I asked for a boba drink. They didnt have any, but she offered me a thai tea and I accepted. She brought us the food 20 minutes later and the boba was hot in the bottom of the tea and I took a sip and it was disgusting. The milk had to be off or something. We dumped it in the trash and drove home. When we got home, we started eating and a couple bites in, everything tasted off. We had hibachi chicken and the general's chicken. The rice was slightly mushy and slightly sour. And the chicken was as well. Like it hadn't been refrigerated or had sat out in the humid shop. We ended up throwing the food away in order to not get sick. I would give it zero stars if I could. We will not be going back.
the food was not tasty.
Tried this place for t he first time. It was disgusting. The only thing that was edible was the noodles. The food had an extremely odd taste and the rice smelt like wet dog. The food also came in packaging from different restaurants like burgerfi, noon Mediterranean, and chesters. Stay away from this place. I hope we don’t end up sick.
I'm glad I came here to read the reviews before I ordered from this place. Their last inspection was done just prior to Covid-19.7: 2.The cabbage is not safe, in good condition.9: 2. The fried chicken stored under the shell eggs is not protected from cross-contamination, or other contamination, during: storage, preparation, holding, display; or, is in contact with unclean surfaces.31: 1. Hand-washing Facilities - Improper Usage34: 1. Outer openings (walls, doors, roof, and windows) are not protected against the entry of insects and rodents.45: 3. Unnecessary items stored on the property.
Ordered for the first time and got delivery. Pretty fast! Got the shrimp hibachi bowl with fried rice. The fried rice wasn't what I was hoping for (why no carrots or peas) but the shrimp and veggies were in a delicious sauce! I'd get that again but not pay for fried rice. I also ordered the sweet rolls- not what I was expecting. They were covered in sesame seeds and had something in the center but I wouldn't say they were sweet.
If I could give this place no stars I would. We ordered 2 meals. The orange chicken was horrible. My husbands meal had 1 piece of chicken. The egg rolls and crab Rangoons tasted like dirt. They were also packaged together in a chesters chicken bag. They were also so nice to include some Arby's sauce. I'm just waiting for the food poisoning to hit at this point. $40 down the drain.
Food taste old, the chicken tasted expired ate did not feel good. Rices also old I hate to said this but hope restaurants management can change for future customers.
This place has the best egg rolls I've ever tried. You have to try these things.
Not good at all. One meal went straight into the garbage. The other two meals had excessive amounts of soy sauce and were barely edible. Very disappointed.
Restaurantji Recommends
Worst food we’ve ever eaten. I tried to contact them and resolve the problem directly. I called the restaurant. Here’s the exact conversationLady at the restaurant “hello hibachi xpress what’s your orderMe: “Hello ma’am we just picked up our order...”Lady:”what would you like to order”Me:” ma’am we had lo mein, fried rice, orange chicken....Lady: “ oh you just left, food very good??Me: no ma’am ita not goo...”Lady: the food very good?Me: MA’AM, not it’s nasty, it Dosent taste good, can we please have a refund. I can bring the food back”The lady said “oh oh people say food is very good”Me:” ma’am I’m sorry this food does not taste good at all can we please have a refund i can bring all the food back“The lady: “we’re a small business times are tough for small businesses right now...”Me: “ ma’am I understand times are tough for all of us. That’s not fair for you to use that because now we’re out of money, I’m trying to come to you. I can’t feed this food to my family. We just gave you guys $40+ trying to support this business but this food is so nasty and not edible”The lady:” times are tough for our business right now...”Me: “ma’am I understand that but I can’t feed this to my family my kids will get sick!Lady”oh you know times tough for small businesses, we don’t have a lot of money, times are tough for small businessesMe: “so basically you’re not giving us our money back or anything? “Lady: “times are tough for small business”Me: “ you know what? I’ll dispute it with my bank and leave a review”We ordered Lo main noodles, fried rice orange chicken dumplingsThe food was so nasty! Taste like old Chinese food that was put on the oven with a bunch of peanut oil and soy sauce. I felt sick after trying it. Had the throw the food away. I was willing to take the food back as proof that I didn’t eat it but she just kept saying times are tough for small businesses. The restaurant was not well organized and dirty. I asked for 3 small bowls. It took about 5 minutes and I heard a lot of commotion and shuffling to find 3 small PANDA EXPRESS Togo boxes. No joke all the boxes they gave us came from other fast food restaurants. ?♀️ I tried to fix things with the restaurant directly but they refuse to fix it or refund us I don’t want anyone else to go through this so I would honestly avoid this place. So many better tasting places in the area don’t waste your money here! It’ll make you sick.
No!!! I unfortunately read the reviews after we had placed our order.. My husband and I live very close by and were excited to try this place but it was inedible unfortunately. We couldn't finish the fried rice, it was dry and tasted DAYS old inedible. I have never had to say that before. The orange chickens sauce was so thick and sticky like it had been sitting on a burner far too long and had reduced to thick syrupy mess. The crab wontons had little to no crab. The egg rolls were soaked in grease! Makes me so disappointed, considering the woman working there was very nice but please do not waste your money!!
I hate to give such a negative review because the lady who answered the phone and had brought my order to my car was so very sweet..,but, I am hoping my family does not get ill! All the food tasted like leftovers that was thrown into "old" oil to reheat and toss with sauces. We couldn't decide if the egg drop soup was rotten tasting or had a different ingredient we are not accustomed to. Sweet and sour chicken chunks had a slight sour taste. Orange chicken was ehh...okay. Fried rice was very different - almost tasted like it had brown rice in it which was good but, not made very well. Egg rolls were tasty but very cold. In fact all the food was cold to have only had to drive 2.5 miles home with it. Was definitely a waste of the nearly $35 (which was a really good deal for all the food I got) I spent as I will have to throw out the rest of it.
This place is great! Such fresh food, and the best service you've ever had!
Resturant is very dirty. Tables and floors need a huge cleanup job. If these things are dirty think about the kitchen! We were not pleased with the food either. Appetizer was a crab cake of some sort with cream cheese. We never saw or tasted the crab. By the way you pay and tip when you order. Kind of defeats the point of the tip. I wish I could reduce my tip. They don’t wear masks. The cashier or the cook were never wearing a mask. Very sorry we chose this place. Everything is some sort of a version of stir fry. We were looking for Japanese food. I don’t think we found it. This is just another Chinese food joint. At best a one star place. If you order delivery you won’t see this place. Felt like we needed another shower when we got home. We tossed our left overs in the trash when we got home. We do not recommend at all.