On the recipient it read “Nelda F”. I do not know if this was actually the person that helped me out, but horrible service. Very rude, & this will definitely be the last time I visit this place.
Atmosphere: 1
Food: 1
Service: 1
Felix Morales
There was a hair on my food from the girl on drive trough in not saying her name but becarfull nextime and she had and attitude today at 3.43 pm I think she was the manager she was wearing black clothes
Atmosphere: 1
Food: 2
Service: 1
LUZ LUCIANO
Went trying to order through the drive thru no greeting was done or any info on letting us know to give them a second when my brother said “hello” the lady rudely responded back with “Hold on we’ll be with you when we’re ready” not even saying “hi how are you? Could you please give us a second to take your order” If your working customer service please know how to talk to ppl you signed up for this job you applied to work in the food industry! I understand there’s rude customers but just saying “hello” just to get a rude response back? That’s crazy to me I’m guessing she was also rude to the other cars behind us cause they left as well.
Atmosphere: 1
Food: 1
Service: 1
yeni godoy
Waiting 25 minutes for an order is too much. The employees laugh and talk and completely ignore the fact that there are people waiting to pay at the counter. Employees who are clearly not on duty come into the kitchen, come out, and then they serve you your food. It's too long a wait!
Atmosphere: 1
Food: 4
Service: 1
Abraham Sanchez
Cold food and missing items
Scar Babe
Stood at the counter for about 10 mins the lady just ignored me she was on her phone chatting away with someone very rude customer Service I do not recommend this place
Atmosphere: 1
Service: 1
Celinda Hernandez
Every time I order they get something wrong or they don’t put it in the bag. They never answer the phone when you go back up there to tell them they have an attitude. This morning I ordered a junior jumbo jack. I got a breakfast jack. Sunday was missing the cheesecake, eggrolls, chicken nuggets. The day before that when the storm knocked out everyone’s power on my block we went to jack in the box and they forgot a lot of our stuff. This is so ridiculous every time.
Atmosphere: 1
Food: 1
Service: 1
Nathaniel Murphy
Went in for lunch. It had a kind of brown bag lunch special and reasonably priced. Burger, chicken nuggets, mini tacos, curly fries and a drink.
Kierra Conner
This was my favorite one to go to. But lately they have been lacking & all area’s 🙄. Bought a salad 🥗 they gave me the bag with out a fork,ranch packets,& napkins…. 🤦🏾♀️. They rush you at the speaker but will hand your order out wrong & with out utensils 🍴. & want even give u 1 napkin 🙄. They stay saying CAN YOU PLEASE PULL UP TO # OR LANE 2. I will NOLONGER eat there it was good while it lasted.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Jumbo Jack
Erica Nunez
Each table was dirty floor was sticky nobody at the counter waiting to long just to order and ask for condiments did not have no hot sauce for the tacos didn’t let us have a water cup to get water. Bad service everything was just bad. The last time I went went thru the drive thru went home and I didn’t have my fries all my kids eat and love is the fries so I decided to go back for the fries didn’t take the food back because why should employee at the counter was rude didn’t want to give me the fries because she said the manger did put them in the bag but she didn’t I wouldn’t have went all the way back for the fires if she did so that’s why I never went back decided to go today and it’s just worse!
Went around 12am for 10 tacos and large curly fry. Took 25min. Was asked to pull around to wait. I asked for some extra hot sauce. Got home no fries and 3 of the tacos had no cheese or lettuce. Was given 56 sauces and 7 ranch that I did not ask for. Top it off tacos were cold so I know dang well they were not making fresh tacos. Girl bringing food out stayed in her cell phone every order she brought out.
Atmosphere: 1
Food: 1
Service: 1
Denise white
Employee Victoria was rude and dismissive completely ignored me so I left...I will not go back
Atmosphere: 1
Food: 1
Service: 1
Charles Smith
Maybe it was just a good day, those were the best tacos I've had for Jack in the Box.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Jumbo Jack, Sourdough Jack, Two Tacos
Ashley Delarosa
Thai place is so nasty I will stay going to the one by TCU this one is trash along with the people that work there
Atmosphere: 1
Food: 1
Service: 1
Daniela Martínez
They should ban cell phones, add hair protectors and gloves, it's really disgusting, and they need to know who they're hiring. The lady with the earring in her cheek and the tattoo on her wrist is a very rude employee. She snatched the bill out of my mom's hand. We saw her scratching her head, grabbing her cell phone, and finally grabbing my fries. It's really disgusting. It took them 20 minutes to take my order because she got a call.
On the recipient it read “Nelda F”. I do not know if this was actually the person that helped me out, but horrible service. Very rude, & this will definitely be the last time I visit this place.
Atmosphere: 1
Food: 1
Service: 1
There was a hair on my food from the girl on drive trough in not saying her name but becarfull nextime and she had and attitude today at 3.43 pm I think she was the manager she was wearing black clothes
Atmosphere: 1
Food: 2
Service: 1
Went trying to order through the drive thru no greeting was done or any info on letting us know to give them a second when my brother said “hello” the lady rudely responded back with “Hold on we’ll be with you when we’re ready” not even saying “hi how are you? Could you please give us a second to take your order” If your working customer service please know how to talk to ppl you signed up for this job you applied to work in the food industry! I understand there’s rude customers but just saying “hello” just to get a rude response back? That’s crazy to me I’m guessing she was also rude to the other cars behind us cause they left as well.
Atmosphere: 1
Food: 1
Service: 1
Waiting 25 minutes for an order is too much. The employees laugh and talk and completely ignore the fact that there are people waiting to pay at the counter. Employees who are clearly not on duty come into the kitchen, come out, and then they serve you your food. It's too long a wait!
Atmosphere: 1
Food: 4
Service: 1
Cold food and missing items
Stood at the counter for about 10 mins the lady just ignored me she was on her phone chatting away with someone very rude customer Service I do not recommend this place
Atmosphere: 1
Service: 1
Every time I order they get something wrong or they don’t put it in the bag. They never answer the phone when you go back up there to tell them they have an attitude. This morning I ordered a junior jumbo jack. I got a breakfast jack. Sunday was missing the cheesecake, eggrolls, chicken nuggets. The day before that when the storm knocked out everyone’s power on my block we went to jack in the box and they forgot a lot of our stuff. This is so ridiculous every time.
Atmosphere: 1
Food: 1
Service: 1
Went in for lunch. It had a kind of brown bag lunch special and reasonably priced. Burger, chicken nuggets, mini tacos, curly fries and a drink.
This was my favorite one to go to. But lately they have been lacking & all area’s 🙄. Bought a salad 🥗 they gave me the bag with out a fork,ranch packets,& napkins…. 🤦🏾♀️. They rush you at the speaker but will hand your order out wrong & with out utensils 🍴. & want even give u 1 napkin 🙄. They stay saying CAN YOU PLEASE PULL UP TO # OR LANE 2. I will NOLONGER eat there it was good while it lasted.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Jumbo Jack
Each table was dirty floor was sticky nobody at the counter waiting to long just to order and ask for condiments did not have no hot sauce for the tacos didn’t let us have a water cup to get water. Bad service everything was just bad. The last time I went went thru the drive thru went home and I didn’t have my fries all my kids eat and love is the fries so I decided to go back for the fries didn’t take the food back because why should employee at the counter was rude didn’t want to give me the fries because she said the manger did put them in the bag but she didn’t I wouldn’t have went all the way back for the fires if she did so that’s why I never went back decided to go today and it’s just worse!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Went around 12am for 10 tacos and large curly fry. Took 25min. Was asked to pull around to wait. I asked for some extra hot sauce. Got home no fries and 3 of the tacos had no cheese or lettuce. Was given 56 sauces and 7 ranch that I did not ask for. Top it off tacos were cold so I know dang well they were not making fresh tacos. Girl bringing food out stayed in her cell phone every order she brought out.
Atmosphere: 1
Food: 1
Service: 1
Employee Victoria was rude and dismissive completely ignored me so I left...I will not go back
Atmosphere: 1
Food: 1
Service: 1
Maybe it was just a good day, those were the best tacos I've had for Jack in the Box.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Jumbo Jack, Sourdough Jack, Two Tacos
Thai place is so nasty I will stay going to the one by TCU this one is trash along with the people that work there
Atmosphere: 1
Food: 1
Service: 1
They should ban cell phones, add hair protectors and gloves, it's really disgusting, and they need to know who they're hiring. The lady with the earring in her cheek and the tattoo on her wrist is a very rude employee. She snatched the bill out of my mom's hand. We saw her scratching her head, grabbing her cell phone, and finally grabbing my fries. It's really disgusting. It took them 20 minutes to take my order because she got a call.
Atmosphere: 1
Food: 1
Service: 1
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