Jack In The Box
7960 South Fwy, Fort Worth
(817) 568-0060
Recent Reviews
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I went through the drive-thru so it was pretty basic. It was also pretty late so it wasn't super packed but it was kind of busy. The food came quickly and the order was accurate. Overall it was a good experience
Atmosphere: 3
Food: 4
Service: 4
I've ordered from door dash multiple times..5+ times from this location. If you live anywhere remotely to this location do not get it ordered on any delivery apps like door dash, Uber eats etc. 9 times out of ten your missing multiple items on your order and its not the delivery drivers fault because the drivers cant open sealed bags. I've asked my delivery drivers which location they came from and its always this location. Plus you can see it when they state the drive is on their way with the order. You will be upset . Last couple times I couldnt get a refund for messed up orders and now my submission is under review for an hour to determine if I get compensated. This locations customer service in horrible. Super incompetent, un professional.
Food: 1
Service: 1
Paid for food for 4 and they missed 2 whole meals
Atmosphere: 1
Food: 2
Service: 1
Food was cooked to order and fresh. Excellent customer service.
Atmosphere: 5
Food: 5
Service: 5
Did a mobile order for drive thru. Was missing an item that I paid for.
Service: 1
Good service
Atmosphere: 5
Food: 5
Service: 5
My order was wrong and it was poorly made
Atmosphere: 2
Food: 1
Service: 1
The food is hardly worth all the money charged! They lie about giving u a military discount. The receipt clearly shows no discount yet the manager insists 1 was given. The genius at the register and his boss couldn't bring themselves 2 comprehend that i was shorted what the receipt says i was owed! None of the published numbers work. That location doesn't answer their phone. I competed the receipt survey and have heard nothing! It has been nearly 2 weeks!
If u have rules, stick 2 them! Don't give merchants another chance 2 screw u over!
I was buying food 4 a homeless man at the 711 mext door and they tried 2 ruin the experience!
Atmosphere: 1
Food: 1
Service: 1
Always good vibes.
Atmosphere: 5
Food: 5
Service: 5
Ordered DoorDash from them twice six tacos there’s no place to ask for taco sauce and each time they haven’t sent taco sauce. Their tacos you think that they would just send taco sauce very disappointing.
Restaurantji Recommends
NEVER EAT HERE / FOOD IS AWFUL! 7-8-2025 10PM - 11OM. I have eaten here hundreds of times with no problem. Tonight was a HUGE problem. All 7 items were cold and tasted awful. Something is not right tonight. The food tasted terrible and was uneatable. Wasted $20 bucks this trip. I NEVER visit this location again.
Atmosphere: 1
Food: 1
Service: 1
Around 1:30am we pulled in asking for our food. Everything was going fine until, one of the coworkers friends decided to stop by and have a conversation for over ten minutes. By the time they finished talking we finally got our food freezing cold. To hour surprise they forgot our tacos and fries. So waiting another flipping thirty minutes the lady came out with the tacos, completely forgetting our fries. She started talking and slurring her words almost as if she was drunk.
Atmosphere: 2
Food: 2
Service: 1
20 tacos feeds the family
Did not serve any sauce with to go order
Ok not trying to nit pick but seriously how hard is it to mess up sauces I got nun of the sauce that I asked for Not to mention my food was cold !!!!!!!
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