They got our order completely wrong that we place online. I called the number and it went to voicemail.
Food: 1
Service: 1
Cindy Williams
Great customer service from staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sourdough Jack
Pedro Hernandez
Cold curly fries...place was empty took forever to give us are food...but the tacos really Good..
Atmosphere: 3
Food: 3
Service: 3
Luis Miguel
Wow the team was awesome. My food was very hot and tasted fk good the night crew was very friendly this location is much better than the closer one on basswood street thank you Jack to open 24 hrs wow excellent team on this
Atmosphere: 5
Food: 5
Service: 5
Mary West
We go here occasionally. They don't always have what's on the menu. Drive through is pretty fast. They almost always get the order right. Food is pretty good. My favorite is the sourdough Jack.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sourdough Jack, Curly Fries
Jared Hyatt
Service was great and quick. Inside looked tidy and clean from drive thru. This is the third Jack in the Box with a disappointing taste of the sour dough jack. I'm not sure why?
The man who was working drive-thru on December 25th, 2023 at around 4:10pm was incredibly rude and Ill-mannered. As I was waiting to pick up an online order in the drive-thru, I was told to pick it up inside by the woman who was running the drive-thru. Suddenly, a man interrupted the lady and yelled at me for still being in the drive-thru after being told to go inside. The drive-thru was packed. There was no way to leave the line once inside it. I didn’t appreciate his disrespectful attitude and his disregard for basic manners. He told me he “didn’t care why I was still in the line,” and that I need to “get out” and go inside. Fix your attitude and maybe y’all’s rating will actually make it to 3.5 stars.
Service: 1
Cole W.
Came in for lunch it was around 1pm on a thursday. I waited at the register for about 5 minutes and no one ever came and took my order. The three ladies working just stared and then went back to cooking. I wont ever be back.
Jessica Potter
Awful customer service! Workers are on there phones a lot.
Service: 1
Cassidy LaFoe
Service is too slow, shouldn’t take 30 minutes to get my food through the drive
Service: 1
Jacke Smith
I love in Iowa and love when I visit s I can get jack in the box.
everytime i go after midnight they say “the system is rebooting” don’t advertise to be 24 hours if you’re not gonna be open 24 hours.
Atmosphere: 1
Food: 1
Service: 1
First time hare
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Sourdough Swiss Sandwich, Onion Rings, Cheeseburger, Egg Rolls
Nice new store with good people.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Egg Rolls, Ultimate Cheeseburger
They got our order completely wrong that we place online. I called the number and it went to voicemail.
Food: 1
Service: 1
Great customer service from staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sourdough Jack
Cold curly fries...place was empty took forever to give us are food...but the tacos really Good..
Atmosphere: 3
Food: 3
Service: 3
Wow the team was awesome. My food was very hot and tasted fk good the night crew was very friendly this location is much better than the closer one on basswood street thank you Jack to open 24 hrs wow excellent team on this
Atmosphere: 5
Food: 5
Service: 5
We go here occasionally. They don't always have what's on the menu. Drive through is pretty fast. They almost always get the order right. Food is pretty good. My favorite is the sourdough Jack.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sourdough Jack, Curly Fries
Service was great and quick. Inside looked tidy and clean from drive thru. This is the third Jack in the Box with a disappointing taste of the sour dough jack. I'm not sure why?
Atmosphere: 5
Food: 4
Service: 5
Fried
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sourdough Jack, Chicken Sandwich Two Tacos, Fashioned Thick Shakes, Jumbo Jack, Curly Fries, Egg Rolls
Restaurantji Recommends
The man who was working drive-thru on December 25th, 2023 at around 4:10pm was incredibly rude and Ill-mannered. As I was waiting to pick up an online order in the drive-thru, I was told to pick it up inside by the woman who was running the drive-thru. Suddenly, a man interrupted the lady and yelled at me for still being in the drive-thru after being told to go inside. The drive-thru was packed. There was no way to leave the line once inside it. I didn’t appreciate his disrespectful attitude and his disregard for basic manners. He told me he “didn’t care why I was still in the line,” and that I need to “get out” and go inside. Fix your attitude and maybe y’all’s rating will actually make it to 3.5 stars.
Service: 1
Came in for lunch it was around 1pm on a thursday. I waited at the register for about 5 minutes and no one ever came and took my order. The three ladies working just stared and then went back to cooking. I wont ever be back.
Awful customer service! Workers are on there phones a lot.
Service: 1
Service is too slow, shouldn’t take 30 minutes to get my food through the drive
Service: 1
I love in Iowa and love when I visit s I can get jack in the box.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Curly Fries, Chicken Nuggets