Jimmy John's

5701 N Tarrant Pkwy Ste. 109, Fort Worth
(817) 562-8210

Recent Reviews

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Chanell Peterson

Ordered via the Jimmy John’s Website and selected the option to pay with Cash. Received a phone call about 15 minutes later, and I was informed that Jimmy John’s uses a third party service (DoorDash) to deliver and no longer have their drivers go out . I advised that if that was the new policy then the cash option should be removed from their website , and the worker reported that she was not aware of the option being on the site . What happened to Jimmy John’s and their fast delivery??

Service: 1

Luke Lierly

FREAKY FAST?!?? I was the only customer inside and was told to wait to order. There was a single pickup order in front of me but I felt like it was ridiculous. I’m seen molasses move faster in January. The two employees were lackadaisical at best. I’m so disappointed in how this store has declined, they used to have better employees that gave the smallest crap about their job. Utterly disappointed during my entire order.

Atmosphere: 1

Food: 3

Service: 1

Senthil Thanakkan

No complaints

Atmosphere: 5

Food: 5

Service: 5

J. Doe

Wilted brown leffuce, overly ripe tomatoes, way to much mayo, marginal guacamole (almost too ripe). Cost too much. Person at the register picking teeth with fingernail. Last time for me. That's it.

Atmosphere: 2

Food: 2

Service: 3

candice spackman

Ordered on the app and picked up. It was ready in minutes, exactly as ordered and well made sandwiches. Friendly staff. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Beach Club

Jason Cheshire

JIMMY JOKES??!!

I stopped by Jimmy John’s today after a girl raved about it, marking only my second visit ever. I ordered a regular roast beef sandwich on wheat bread, hoping for something satisfying on my way home. The total came to $10.06, which already felt steep for a quick sandwich. What I got, though, was a letdown of epic proportions. The roast beef was a paper-thin sliver—barely there, and I didn’t think it was possible to skimp more than Subway does. For that price, I expected substance, not a tease. The wheat bread, I’ll admit, was delicious—soft, fresh, and easily the best part—but it couldn’t save the experience. A sandwich is only as good as its filling, and this one was a ghost of what it could’ve been. I won’t be back. Jimmy John’s might as well rebrand to “Jimmy Jokes” because this was a punchline, not a meal. Huge disappointment.

Atmosphere: 4

Food: 1

Service: 5

Tyler Brenner

Despite the chaos that the free sub promo created the team at this location handled it like pros. Food was delicious. Staff was friendly. Hopefully people tipped as I did because they truly deserved it. Well done team! Toasted subs are a hit. My family appreciated the freebie. We were already fans of JJ but this is just the cherry on top. Cheers!

3/4/25 12:00pm

Atmosphere: 5

Food: 5

Service: 5

Dominique Love

Elli and Corey have exceptional customer service. They went above and beyond to make my food and explain the menu. We look forward to coming back!

Atmosphere: 5

Food: 5

Service: 5

Lily Mercer

I went yesterday at 3:55pm to get my catering order. It was ready and the girl who retrieved it was very nice and helpful. While she was getting the condiments for me I noticed that the starter Inshopper (in charge of cutting the bread and do mayo, lettuce and tomato) was holding the bread in her palm and cutting towards the inside of her hand. I used to owned a Jimmy John’s and also took the Certified Manager training so I tried to give her a little unsolicited advice. I told her that was the wrong way of cutting the bread because those knives are extremely sharp and the glove doesn’t save you. She said thank you and dismissed me with a “I know what I’m doing”. I couldn’t tell which one was the manager because the other two heard me, starred and said nothing. I hope she doesn’t get hurt. Maybe this store could benefit of a visit from a regional manager that helps with training. I know is hard to get people to want to work these days but the owner should pay more attention to his/her/their store.

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Pesto Bowtie Pasta Salad, Italian Night Club, Tuna Salad, Pastrami, Salami, Club Lulu, Beach Club

Dee Dee Quin

They continue to leave items off of our to go orders. We pay a delivery fee as well as tip but have to drive up there anyway to pickup items they leave out. The last time it happened we asked for some sort of accommodations. The MOD was very reluctant to do any thing for us. They kept putting the error on UberEats. We don't use UberEats, Y'ALL use UberEats as your delivery service. After three times its obviously not GrubHub.

Service: 1

Shelley Jensen

5 star review!! Madelyn went above and beyond to make sure my order was perfect !! Great sandwiches, outstanding service and store was clean!! I will most definitely be back.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Night Club, Turkey Tom

Carissa Junger

Clean inside, nice staff, busy but still attententive to the dine-in guests.
Will be back.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Beach Club

Margaret Conklin Ramsey

we placed an order on website. there was not any place to add, or subtract food from sandwiches. after submitting order, I had to call in and give them the changes, which in my opinion, defeats the purpose of doing it on line. After going in paying, waiting 10 mins, even though sandwich were ready, rude employees didn't tell me the order was ready, AND the order was wrong, even after calling in. I won't go back to this location, TOO many other places to choose from. No reason for rudness. UNACCEPTABLE

Atmosphere: 2

Food: 2

Service: 2

Genise Adeyemi

Great location. They had great customer service. I even like how the guy that rang up my food asked if my sandwich was ok a few minutes after I sat down. To me, that extra step to make sure the customer was happy, shows they really care about customer service.

Atmosphere: 5

Food: 5

Service: 5

Becky Taylor

Very friendly staff. Sandwich was great! This is my Go To sandwich shop?

Atmosphere: 4

Food: 5

Service: 5

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