I called regarding my order being incorrect after already being treated rudely by the girl with pink hair doin to gos .. then I call and she hangs up and blocks me because I asked to speak with a manager I wasn’t even goin to write this but I have never been treated so poorly .. we never go back to Jimmy John’s and we always order for our office this is sad and very unprofessional !
Atmosphere: 1
Food: 1
Service: 1
Cloe Byers
Joquanna was working as cashier 3/6/25. Our receipt was thrown away because we were not told to keep it to have a number. When we asked for a new print of it, she had attitude and shaking her head as if it was a big inconvenience. Customer service here needs correction.
Service: 1
Presley M
Food is always good here, but the older gentleman working was a bit rude and had some attitude. Other workers were very kind.
Atmosphere: 3
Food: 5
Service: 2
Rachel Barnard
Came in and 4 people were sitting waiting on food. Big white guy with dreads was in the back somewhere...the older guy with glasses was the only one working. The atmosphere was a bit tense even with vibe music. He finally came out to help when the older guy yelled for him by then there was like 8-10 customers and sandwiches waiting to be made. They both seemed nice, but it seemed like the older guy was on his own. Sad.
Dietary restrictions: Great they have a lettuce wrap for us gluten freers.
Atmosphere: 3
Food: 5
Service: 3
Jason Simmons
Super bust at 11am lung hour will run you out if u have less than a hour to spend on lunch
Atmosphere: 3
Food: 3
Service: 3
Brian Starkweather
Great food super expensive though yes I got there before closing but the two people that had the most miserable look on their face looks like they just didn't want to be there
Atmosphere: 1
Food: 5
Service: 1
Shaylynn McGee
I really enjoy Jimmy John’s but I had a bad experience with the customer service. I ordered online and there was some sort of glitch in the system so it took my payment but never submitted my order. I let Matthew, the staff member know what happened and showed him the completed payment on Apple Pay. He told me I needed to dispute it with the bank and still pay for the sandwich I had already paid for. I ordered another sandwich and paid again and requested a manager. He told me that he was the manager on site. There was no customer service at all. He could clearly see the order I made on the app, the amount it totaled to and the amount that was charged on my Apple Pay that showed the date and time the payment was made which was about 10 minutes prior. It would have been simple enough to honor the payment that he could see was made and just make the sandwich but instead I had to pay almost 30 dollars for 1 sandwich because I paid twice and have to go through the dispute process with my bank.
MK Bree
Loud to the point I couldn't hear the woman taking my order and horrible over priced for a sandwich ?. It cost almost $30 for 2 sandwiches drinks and chip meals. Seriously overpriced
Atmosphere: 1
Food: 2
Service: 5
Jewls Rodriguez
Best service great food!!!! Matthew!!!!! Thank you!!!!! My sandwich was delicious!!!!!
Atmosphere: 5
Food: 5
Service: 5
Abigail marie
Not only do they have delicious sandwiches but their pasta salad is the best
This Location and Staff, ROCKS!! They are seriously FREAKY FAST!! Our sandwiches arrived so fast! And always correct and delicious!! Give these people a RAISE!! High Five Y’all!! #
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 4 Turkey Tom
Jerry Mathis
Very nice people work there
Kid-friendliness: Love kids
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Foot Long Jimmy John's with All the Meats
Earl Alexander
Thank You for a Wonderful Tuna Salad Sandwich my tooth came out but it was delicious to go for.
Atmosphere: 1
Food: 5
Service: 5
Albert Canales
Always nice people. Clean restaurant. Good food. I've been going to this location for many years and it has yet to disappoint. Parking is in the back.Again, great people!
Atmosphere: 5
Food: 5
Service: 5
Tristyn
Just wanted to make you guys aware: You labeled my sandwiches wrong... This caused me to take a huge bite out of my bosses food. Love jimmy johns but man oh man... That was horrifying. Don't worry I cut off the piece that I took a bite out of before switching them!
I called regarding my order being incorrect after already being treated rudely by the girl with pink hair doin to gos .. then I call and she hangs up and blocks me because I asked to speak with a manager I wasn’t even goin to write this but I have never been treated so poorly .. we never go back to Jimmy John’s and we always order for our office this is sad and very unprofessional !
Atmosphere: 1
Food: 1
Service: 1
Joquanna was working as cashier 3/6/25. Our receipt was thrown away because we were not told to keep it to have a number. When we asked for a new print of it, she had attitude and shaking her head as if it was a big inconvenience. Customer service here needs correction.
Service: 1
Food is always good here, but the older gentleman working was a bit rude and had some attitude. Other workers were very kind.
Atmosphere: 3
Food: 5
Service: 2
Came in and 4 people were sitting waiting on food. Big white guy with dreads was in the back somewhere...the older guy with glasses was the only one working. The atmosphere was a bit tense even with vibe music. He finally came out to help when the older guy yelled for him by then there was like 8-10 customers and sandwiches waiting to be made. They both seemed nice, but it seemed like the older guy was on his own. Sad.
Dietary restrictions: Great they have a lettuce wrap for us gluten freers.
Atmosphere: 3
Food: 5
Service: 3
Super bust at 11am lung hour will run you out if u have less than a hour to spend on lunch
Atmosphere: 3
Food: 3
Service: 3
Great food super expensive though yes I got there before closing but the two people that had the most miserable look on their face looks like they just didn't want to be there
Atmosphere: 1
Food: 5
Service: 1
I really enjoy Jimmy John’s but I had a bad experience with the customer service. I ordered online and there was some sort of glitch in the system so it took my payment but never submitted my order. I let Matthew, the staff member know what happened and showed him the completed payment on Apple Pay. He told me I needed to dispute it with the bank and still pay for the sandwich I had already paid for. I ordered another sandwich and paid again and requested a manager. He told me that he was the manager on site. There was no customer service at all. He could clearly see the order I made on the app, the amount it totaled to and the amount that was charged on my Apple Pay that showed the date and time the payment was made which was about 10 minutes prior. It would have been simple enough to honor the payment that he could see was made and just make the sandwich but instead I had to pay almost 30 dollars for 1 sandwich because I paid twice and have to go through the dispute process with my bank.
Loud to the point I couldn't hear the woman taking my order and horrible over priced for a sandwich ?. It cost almost $30 for 2 sandwiches drinks and chip meals. Seriously overpriced
Atmosphere: 1
Food: 2
Service: 5
Best service great food!!!! Matthew!!!!! Thank you!!!!! My sandwich was delicious!!!!!
Atmosphere: 5
Food: 5
Service: 5
Not only do they have delicious sandwiches but their pasta salad is the best
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This Location and Staff, ROCKS!! They are seriously FREAKY FAST!! Our sandwiches arrived so fast! And always correct and delicious!! Give these people a RAISE!! High Five Y’all!! #
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 4 Turkey Tom
Very nice people work there
Kid-friendliness: Love kids
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Foot Long Jimmy John's with All the Meats
Thank You for a Wonderful Tuna Salad Sandwich my tooth came out but it was delicious to go for.
Atmosphere: 1
Food: 5
Service: 5
Always nice people. Clean restaurant. Good food. I've been going to this location for many years and it has yet to disappoint. Parking is in the back.Again, great people!
Atmosphere: 5
Food: 5
Service: 5
Just wanted to make you guys aware: You labeled my sandwiches wrong... This caused me to take a huge bite out of my bosses food. Love jimmy johns but man oh man... That was horrifying. Don't worry I cut off the piece that I took a bite out of before switching them!
Atmosphere: 5
Food: 5
Service: 2
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