Jimmy John's

This was one of the most uncomfortable and disgusting experiences I’ve ever had at a restaurant. The staff at this Jimmy John’s clearly don’t care about hygiene, respect, or customer service. I watched them refuse to change their gloves between tasks, then act nasty and rude when I asked for clean handling of my food. That’s basic food safety — not a favor.

When I asked for a refund, they gave me attitude and acted like I was the problem for not wanting to eat something prepared so carelessly. It was clear they had no intention of doing the right thing and instead made me feel completely unwelcome and disrespected.

Jimmy John’s — if this is how your staff treats paying customers, you’ve lost my business forever. I’d rather go hungry than ever walk back into that location again. Disgusting behavior, unsafe practices, and total lack of accountability.

Atmosphere: 1

Food: 1

Service: 1

Visited 7-13-25 around 2:30pm Waited almost 30 minutes for 2 sandwiches in drive thru. Ended up leaving after the cars behind me left. Someone could have at least come by and apologized for the wait. They must have been short staffed. They must have some pretty sorry leadership if they aren’t in there supporting their team and preventing the terrible service that I experienced today. I ended up going to Jersey Mikes and had a very pleasant experience there. Paid less too.

This is the second time I’ve tried this location and been highly disappointed. The first time I ordered from Uber and I I got hardly any meat on my sandwich and they didn’t add mustard. It was fine I guess but I was disappointed it a mostly lettuce sandwich. Then today my husband and I decided to do a curbside order. We placed it online and he drove that way. First my husband sat at the curbside spot for so long that he had to go inside and they hadn’t even started our order. They weren’t busy at all and one of the employees was just texting on their phone. Then he gets home and his sandwich is fine, mine however was NOT fine. I got the Porker which is ham and bacon as the meat….. it had not a single slice of ham on it. 2 slices of bacon. No other meat. Just lettuce, tomato and cheese ( that I added) and mayo. They forgot the mustard again and I had basically no meat. I was so hungry I had to get deli meat from my own fridge just so I had something to eat other than a lettuce sandwich. Needless to say go somewhere else. Go to a different location. This location can’t seem to get a single order correct. Read the other reviews and you’ll see this is a recurring issue.

Atmosphere: 2

Food: 2

Service: 1

Waiting 10+ minutes for two sandwiches in the drive thru is ridiculous. There was no one else in the drive thru line. The worker didn’t apologize. I asked the worker what was up and he said they had a big catering order. So clearly this location is poorly managed bc if you bs ending orders, you should add additional staff that day to finish the order. And our sandwiches were both wrong. Asked for no onions and there were onions.

Atmosphere: 1

Food: 2

Service: 1

Good guy. Good advice. Great food. Amazing place. Absolute cinema🙏

Atmosphere: 5

Food: 5

Service: 5

The guys in here were great!

Atmosphere: 5

Food: 5

Service: 5

Very poor service!

Atmosphere: 1

Food: 2

Service: 1

First of all. It's 6pm and as someone who used to work at a Jimmy John's I know you are suppose to make tea at least 2x a day and I definetly got tea made from the opening shift. It was absolutely disgusting and metallic tasting. As for the service... I ordered for pick up 20 minutes before I arrived. The store was empty and my food hadn't even been started. 2 of the 3 people inside seemed to be more interested in their conversation than helping prepare the sandwich.. which 1 person made. Glad I ordered an unwich with cross contamination.

Atmosphere: 3

Food: 4

Service: 2

Nothing beats jimmy johns

Atmosphere: 5

Food: 5

Service: 5

Lights are off in the dining area? Rude and zero concern from staff. 10/10 don’t recommend

Atmosphere: 1

Food: 5

Service: 1

How are you gonna revoke my rewards? Is the United States on the way to make money expire?

Atmosphere: 1

Food: 1

Service: 1

We went to two other jimmy John’s before this one tonight (there was a bread shortage) and had some of the worst customer service I’ve ever had. The two guys working went above and beyond at this location and made an amazing sandwhich. I would return in a heartbeat.

Atmosphere: 5

Food: 5

Service: 5

Turkey sandwich, the best

Atmosphere: 5

Food: 5

Service: 5

Excellent service!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Night Club

Do NOT spend your money here

Find a better Jimmy John's and hope this store either closes or has a new staff soon

Atmosphere: 1

Food: 3

Service: 1