Kay at marcos on oakmont 100% deserves her management position! She was so super helpful getting my order ready. She remade a pizza for me without me asking. Also made sure I had everything I need. Very nice crew! Thanks Kay and Jess.
Atmosphere: 5
Food: 5
Service: 5
N1a Niy
I had them the first time & it was really good so I decided to go back and order again.. NEVER again . Received my pizza & found a blonde/brownish piece of hair in my food . I know mistakes happen but that is disgusting . Please wear a hair net or multiple if you are making people food . Gross !!
Food: 1
KILLMESLOWLY
Customer service wasn't the best. Was new to the area and when I walked in they seemed upset that I was even there. Didn't feel welcome at all but that's okay I understand things can be stressful. I'm just being honest not hateful. I also ordered two pizzas one pepperoni and one cheese... Very simple yet they gave me two pepperonis. I still ate them and I'm not necessarily complaining but if you can screw that up then I don't know what to tell you.
There was also a homeless man who ran inside the store and started yelling at the top of his lungs and punching the walls then walked out. Not the best area
Atmosphere: 1
Food: 3
Service: 2
CJDAREAPER
I Love Marcos Pizza It's the Best and I'll Glady come enjoy y'all pizza every chance I get
Atmosphere: 5
Food: 5
Service: 5
cameron houghton
Food never showed up, tried calling and got no answer, even after being on hold for 30 minutes. Will be charging my money back and will never do business again.
Atmosphere: 1
Food: 1
Service: 1
Brandan Lambeth
I ordered a medium pizza from this location online. I followed the online tracker and when it told me my order was ready I asked for it at the counter. The counter was unmanned, but I was able to ask what I presumed was a team leader for my order and was met with a sharp and rude statement that it was not ready!!. Eventually the manager or presumed manager walks in the door asking me if I had been helped. I told this man that I had been waiting for quite a long time and that I wish to cancel my order. He agreed that I had been there a while and he asked the crew about my order. There it sat for quite a while and the manager told me he would refund me the cost of the pizza. This happend a week ago yesterday and I still have not received the refund. The manager allowed to to take the pizza and it was delicious, but don't tell me you will refund me then blow me off. While I enjoyed the pizza the service will keep me away.
Atmosphere: 1
Food: 5
Service: 1
L.G. Markham
This is my favorite place for pizza now.
Atmosphere: 5
Food: 5
Service: 5
J D
The pizza was fine, but this store continues to fail to follow special instructions. They failed to cut my pizza in triangles as asked, and cut it in squares. They've done this even when I called the store directly. The squares cut rings the pizza experience for me. I quit ordering for a while then decided to give them another chance. They blew it again. I will no longer order from them and encourage others to take their business elsewhere, where they can about your requests.
Food: 4
Service: 1
Janay Anderson
Lauren had so much patience with me and helped me figure out what i wanted to eat cause i had no clue what i had a taste for. It smelled sooo good and it was spotless clean , not to mention my Italiano sandwhich wasss delicious! ⭐️⭐️⭐️⭐️⭐️ def my new lunch spot !
Atmosphere: 5
Food: 5
Service: 5
mark sayas
Want to share my experience Last week they had a little glitch with her computer system light manager told me he’d take care of me the next day and a GM by the name of Mr. Truman followed up. Call me back and made it right 100% great customer service. Thank you again Mr. Truman for your Kind words and professionalism ..
Marco's is a great place to get good yet affordable pizza. I walked in and ordered. It was quick and convenient. Pizza was hot and very tasty. The cheesesticks were fantastic. I had enough left over for another meal thd next day.
Atmosphere: 4
Food: 4
Service: 4
trever weatherford
Excellent service and great attitude from the person working there counter when I came in tonight and the pizza and wings were delicious, will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Duende
Great store always gets things right workers are nice, s/o bearded guy with a chain
Kay at marcos on oakmont 100% deserves her management position! She was so super helpful getting my order ready. She remade a pizza for me without me asking. Also made sure I had everything I need. Very nice crew! Thanks Kay and Jess.
Atmosphere: 5
Food: 5
Service: 5
I had them the first time & it was really good so I decided to go back and order again.. NEVER again . Received my pizza & found a blonde/brownish piece of hair in my food . I know mistakes happen but that is disgusting . Please wear a hair net or multiple if you are making people food . Gross !!
Food: 1
Customer service wasn't the best. Was new to the area and when I walked in they seemed upset that I was even there. Didn't feel welcome at all but that's okay I understand things can be stressful. I'm just being honest not hateful. I also ordered two pizzas one pepperoni and one cheese... Very simple yet they gave me two pepperonis. I still ate them and I'm not necessarily complaining but if you can screw that up then I don't know what to tell you.
There was also a homeless man who ran inside the store and started yelling at the top of his lungs and punching the walls then walked out. Not the best area
Atmosphere: 1
Food: 3
Service: 2
I Love Marcos Pizza It's the Best and I'll Glady come enjoy y'all pizza every chance I get
Atmosphere: 5
Food: 5
Service: 5
Food never showed up, tried calling and got no answer, even after being on hold for 30 minutes. Will be charging my money back and will never do business again.
Atmosphere: 1
Food: 1
Service: 1
I ordered a medium pizza from this location online. I followed the online tracker and when it told me my order was ready I asked for it at the counter. The counter was unmanned, but I was able to ask what I presumed was a team leader for my order and was met with a sharp and rude statement that it was not ready!!. Eventually the manager or presumed manager walks in the door asking me if I had been helped. I told this man that I had been waiting for quite a long time and that I wish to cancel my order. He agreed that I had been there a while and he asked the crew about my order. There it sat for quite a while and the manager told me he would refund me the cost of the pizza. This happend a week ago yesterday and I still have not received the refund. The manager allowed to to take the pizza and it was delicious, but don't tell me you will refund me then blow me off. While I enjoyed the pizza the service will keep me away.
Atmosphere: 1
Food: 5
Service: 1
This is my favorite place for pizza now.
Atmosphere: 5
Food: 5
Service: 5
The pizza was fine, but this store continues to fail to follow special instructions. They failed to cut my pizza in triangles as asked, and cut it in squares. They've done this even when I called the store directly. The squares cut rings the pizza experience for me. I quit ordering for a while then decided to give them another chance. They blew it again. I will no longer order from them and encourage others to take their business elsewhere, where they can about your requests.
Food: 4
Service: 1
Lauren had so much patience with me and helped me figure out what i wanted to eat cause i had no clue what i had a taste for. It smelled sooo good and it was spotless clean , not to mention my Italiano sandwhich wasss delicious! ⭐️⭐️⭐️⭐️⭐️ def my new lunch spot !
Atmosphere: 5
Food: 5
Service: 5
Want to share my experience
Last week they had a little glitch with her computer system light manager told me he’d take care of me the next day and a GM by the name of Mr. Truman followed up. Call me back and made it right 100% great customer service. Thank you again Mr. Truman for your Kind words and professionalism ..
You have a customer for life my friend
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Marco's is a great place to get good yet affordable pizza. I walked in and ordered. It was quick and convenient. Pizza was hot and very tasty. The cheesesticks were fantastic. I had enough left over for another meal thd next day.
Atmosphere: 4
Food: 4
Service: 4
Excellent service and great attitude from the person working there counter when I came in tonight and the pizza and wings were delicious, will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Great store always gets things right workers are nice, s/o bearded guy with a chain
Food: 5
Service: 5
The pizza here is really good 10/10 recommend
Food: 5
THE BEST DAMN PIZZA EVER!!! (And I've had a lot)
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