Food has been fresh everything i have went in. Drive thru young lady always pleasant.
Atmosphere: 4
Food: 5
Service: 4
Konrad Von Hochstaden
Slow, disorganized, and impersonal. This new model based on the app may be making them money but it's at the expense of customer service.
Atmosphere: 1
Food: 3
Service: 1
Abigail Garcia
Rude staff, also has anyone noticed their fries and nuggets are always stale now? It’s like these workers don’t care about the quality of the food they serve.
Atmosphere: 1
Food: 1
Service: 2
Sam D
Says online they close at 1 am but staff left by midnight (we pulled up while they were walking out).
Yancy Lugo
Third time I’m coming here and I pay for extra caramel. I’ll never give me the extra caramel, but of course they charge me for it !!
Atmosphere: 1
Food: 1
Service: 1
Darrell Brown
I’m leaving a review because this is the second time within a week I’ve had horrible service. I ordered food asked for a SPRITE. Got to the window and they confirmed the wrong order. I can understand that it’s a 2 lane drive thru so we corrected that. Get to the 2nd window and they have a Large Powerade. I said no ma’am I asked for a Sprite not a Powerade. The lady says well the receipt says Powerade. I respond but I asked for a Sprite. Again a simple mistake that could be fixed. She refused to change the drink. I was like this is ridiculous just give me the drink at this point because I’m not gonna argue with you about what I ordered. The person taking the order made a simple mistake and I was fine with that but it was the refusal to correct it. I’m at a point I HATE this location. Just exchange the drink it’s not like I had a small and asked for a large I ordered a drink of the same size just wanted what I ordered! I’ll just take the extra few minutes to go to the other location not fair down the street it’s been too many problems here. Customer service is TRASH!
Atmosphere: 1
Food: 3
Service: 1
Kenneth Richardson
The drive-through workers on the Night Shift were extremely rude and then after finally trying to take my order, they said never mind we are closed?? Like I don’t understand what just happened, but I won’t be back to this location.
Service: 1
cuideag
Broke weak and stopped by the drive through to get some lunch, and when I got my order, I had a good laugh because someone noticed I had the hallowed order number 1337 and added a W to my receipt. Thanks!
Atmosphere: 5
Food: 5
Service: 5
Mike Bernal
Service was good and fast
Atmosphere: 5
Food: 5
Service: 5
Apple Pie367
Asked for no cheese and they put no egg, ruined my morning
The biggest plus is that the frozen machine is 90% of the time working here. For the most part the employees do not like or will they communicate with anyone not their ethnicity, so i highly recommend using the app. And hopefully they get it right. But like I said I go here for the frozen Blue Raspberry drink.
Atmosphere: 2
Food: 4
Service: 2
Donna Mims
Just had the most horrible experience stood in the drive thru for 30 minutes, once get to the pay window they couldn’t find my order the lead had deleted and then get to the order window they had to remake the whole order. This was crazy had a worker and two leads working the window they couldn’t get the orders together
M M
Its the people you hire. They dont care. Mumbling going on at the drive thru. No reciepts being given, probably because they dont want feedback. Go anywhere else to eat but here.
Atmosphere: 1
Food: 1
Service: 1
Ali Janabi
Very nice!!
Atmosphere: 5
Food: 5
Service: 5
Parris Johnson
Foods good service is great but not much to look at matter of fact I'm headed there right now
Food has been fresh everything i have went in. Drive thru young lady always pleasant.
Atmosphere: 4
Food: 5
Service: 4
Slow, disorganized, and impersonal. This new model based on the app may be making them money but it's at the expense of customer service.
Atmosphere: 1
Food: 3
Service: 1
Rude staff, also has anyone noticed their fries and nuggets are always stale now? It’s like these workers don’t care about the quality of the food they serve.
Atmosphere: 1
Food: 1
Service: 2
Says online they close at 1 am but staff left by midnight (we pulled up while they were walking out).
Third time I’m coming here and I pay for extra caramel. I’ll never give me the extra caramel, but of course they charge me for it !!
Atmosphere: 1
Food: 1
Service: 1
I’m leaving a review because this is the second time within a week I’ve had horrible service. I ordered food asked for a SPRITE. Got to the window and they confirmed the wrong order. I can understand that it’s a 2 lane drive thru so we corrected that. Get to the 2nd window and they have a Large Powerade. I said no ma’am I asked for a Sprite not a Powerade. The lady says well the receipt says Powerade. I respond but I asked for a Sprite. Again a simple mistake that could be fixed. She refused to change the drink. I was like this is ridiculous just give me the drink at this point because I’m not gonna argue with you about what I ordered. The person taking the order made a simple mistake and I was fine with that but it was the refusal to correct it. I’m at a point I HATE this location. Just exchange the drink it’s not like I had a small and asked for a large I ordered a drink of the same size just wanted what I ordered! I’ll just take the extra few minutes to go to the other location not fair down the street it’s been too many problems here. Customer service is TRASH!
Atmosphere: 1
Food: 3
Service: 1
The drive-through workers on the Night Shift were extremely rude and then after finally trying to take my order, they said never mind we are closed?? Like I don’t understand what just happened, but I won’t be back to this location.
Service: 1
Broke weak and stopped by the drive through to get some lunch, and when I got my order, I had a good laugh because someone noticed I had the hallowed order number 1337 and added a W to my receipt. Thanks!
Atmosphere: 5
Food: 5
Service: 5
Service was good and fast
Atmosphere: 5
Food: 5
Service: 5
Asked for no cheese and they put no egg, ruined my morning
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The biggest plus is that the frozen machine is 90% of the time working here. For the most part the employees do not like or will they communicate with anyone not their ethnicity, so i highly recommend using the app. And hopefully they get it right. But like I said I go here for the frozen Blue Raspberry drink.
Atmosphere: 2
Food: 4
Service: 2
Just had the most horrible experience stood in the drive thru for 30 minutes, once get to the pay window they couldn’t find my order the lead had deleted and then get to the order window they had to remake the whole order. This was crazy had a worker and two leads working the window they couldn’t get the orders together
Its the people you hire. They dont care. Mumbling going on at the drive thru. No reciepts being given, probably because they dont want feedback. Go anywhere else to eat but here.
Atmosphere: 1
Food: 1
Service: 1
Very nice!!
Atmosphere: 5
Food: 5
Service: 5
Foods good service is great but not much to look at matter of fact I'm headed there right now
Atmosphere: 3
Food: 4
Service: 4
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