Service is horrible didn’t add correct items and management doesn’t even know they’re own menu charged me for the wrong thing and when I tried telling her she’s saying they don’t sell that when I’ve purchased it before at the same location.
Atmosphere: 1
Food: 1
Service: 1
Skoxe
Slop. Not even cheap anymore.
Atmosphere: 1
Food: 1
Service: 1
Christina Diaz
Typically I never have bad experiences at this location. I don’t want to blame the workers entirely, the app might’ve had trouble, and they were busy. After waiting an hour for an order I paid for, that was supposed to be curbside, I went through the drive through to ask, who then told me to go inside, but then I was told I had to order again because they would be giving it to me for free. The payment had already gone through to my account, the worker told me that I would get back the money for the first order, but I didn’t know when and I’m not at the point where I can easily reorder things so it was frustrating. It was more frustrating that the worker instead of explaining it, only got upset and yelled at their manager that I was asking the same thing. I speak Spanish, of course I knew what she was saying. A trainee was kind though and did his best to be understanding even though he couldn’t do much. The girl with the yellow bow was also kind enough to ask the manager. It’s McDonalds, not a place for high expectation, but a place of service so I kind of wanted a little more sympathy that received today. We are at a time where it’s not easy to spend money, so this was our treat for a while and I think that is what made me the most sad.
Atmosphere: 1
Food: 2
Service: 1
Gbca Adhikary
I placed my order at 11pm in lane 1. The guy does not even know how to talk. I think he needs to learn more of customer service. He does not know how to take orders. He messed up at first then he said he cannot take our order
Bigtime Playmaker
The drive thru parking lot is designed horribly. There 2 lines blocking cars of the diners!
D P
I came to McDonald's to get a frappe and a mcgriddle for my daughter in the morning time. I went through the drive through and asked for extra caramel syrup in the frappe. I brought the food home and gave it to her and after a few sips she realized and said to me that there wasn't any extra caramel in the cup. She was correct the syrup on the sides of the cup that you get when you ask for extra syrup was not there. I finished some things I was doing and took the frappe back to McDonald's. I walked inside with the drink, now melted, and my receipt and asked them if I could get one with the extra caramel. The first thing they did was take a small cup squirt some syrup onto the sides and dumped the old melted frappe into the cup and tried to hand it to me. I couldn't even believe it. I did not take it from them and they disappeared behind the wall again... In a few seconds the same kid emerged with a frappe that barely had extra caramel... But I left with it anyway. I tasted it in the car and it was awful. It was definitely the original frappe remixed into some ice. Which is entirely unsanitary for their equipment. And a completely unprofessional act - displaying some of the worst customer service I may have ever received at McDonald's .
In the parking lot the people in the line had blocked my car in and even when I put my reverse lights on and honked once or twice no one budged. I drove over the curb in front of me to leave.
0 stars this place is awful.
Jerome washington
Cold burger
JMmy Savi
I had bones in my burgers meat wasn’t cooked well I will be taken action about this and sueing Will get we’ll get in touch with my lawyers tomorrow. You will hear from me soon.
Atmosphere: 1
Food: 1
Service: 1
Jofelyn Pacheco
I’m honestly disappointed if who ever did this mcchicken just didn’t want to work today they should of just called in they didn’t put my other piece of bread like come on
Parked me for a coke. Waited about 10min while my food was getting cold. Not fresh at all. Had to watch everyone else get their drinks. Reverse in the drive thru to remind them I was waiting. Didn’t even get an apology for forgetting about me. Bad service.
Atmosphere: 1
Service: 1
Randy Wright
The service you get from a McDonald's in the hood. Ordered through door dash order went through.Three drivers and no service. What McDonald's doesn't have cheese burgers and fries. Said order couldn't be completed.
Service: 1
Juan Gonzalez
I ordered food today they gave my order to another customer it was a terrible experience because they made me late to school
Atmosphere: 1
Food: 1
Service: 1
Mario
Gave my order to a homeless man and made me late to school bad service
Best mcchicken ive had in a fat minute
Atmosphere: 5
Food: 5
Service: 5
Service is horrible didn’t add correct items and management doesn’t even know they’re own menu charged me for the wrong thing and when I tried telling her she’s saying they don’t sell that when I’ve purchased it before at the same location.
Atmosphere: 1
Food: 1
Service: 1
Slop. Not even cheap anymore.
Atmosphere: 1
Food: 1
Service: 1
Typically I never have bad experiences at this location. I don’t want to blame the workers entirely, the app might’ve had trouble, and they were busy. After waiting an hour for an order I paid for, that was supposed to be curbside, I went through the drive through to ask, who then told me to go inside, but then I was told I had to order again because they would be giving it to me for free. The payment had already gone through to my account, the worker told me that I would get back the money for the first order, but I didn’t know when and I’m not at the point where I can easily reorder things so it was frustrating. It was more frustrating that the worker instead of explaining it, only got upset and yelled at their manager that I was asking the same thing. I speak Spanish, of course I knew what she was saying. A trainee was kind though and did his best to be understanding even though he couldn’t do much. The girl with the yellow bow was also kind enough to ask the manager. It’s McDonalds, not a place for high expectation, but a place of service so I kind of wanted a little more sympathy that received today. We are at a time where it’s not easy to spend money, so this was our treat for a while and I think that is what made me the most sad.
Atmosphere: 1
Food: 2
Service: 1
I placed my order at 11pm in lane 1. The guy does not even know how to talk. I think he needs to learn more of customer service. He does not know how to take orders. He messed up at first then he said he cannot take our order
The drive thru parking lot is designed horribly. There 2 lines blocking cars of the diners!
I came to McDonald's to get a frappe and a mcgriddle for my daughter in the morning time. I went through the drive through and asked for extra caramel syrup in the frappe. I brought the food home and gave it to her and after a few sips she realized and said to me that there wasn't any extra caramel in the cup. She was correct the syrup on the sides of the cup that you get when you ask for extra syrup was not there. I finished some things I was doing and took the frappe back to McDonald's. I walked inside with the drink, now melted, and my receipt and asked them if I could get one with the extra caramel. The first thing they did was take a small cup squirt some syrup onto the sides and dumped the old melted frappe into the cup and tried to hand it to me. I couldn't even believe it. I did not take it from them and they disappeared behind the wall again... In a few seconds the same kid emerged with a frappe that barely had extra caramel... But I left with it anyway. I tasted it in the car and it was awful. It was definitely the original frappe remixed into some ice. Which is entirely unsanitary for their equipment. And a completely unprofessional act - displaying some of the worst customer service I may have ever received at McDonald's .
In the parking lot the people in the line had blocked my car in and even when I put my reverse lights on and honked once or twice no one budged. I drove over the curb in front of me to leave.
0 stars this place is awful.
Cold burger
I had bones in my burgers meat wasn’t cooked well I will be taken action about this and sueing Will get we’ll get in touch with my lawyers tomorrow. You will hear from me soon.
Atmosphere: 1
Food: 1
Service: 1
I’m honestly disappointed if who ever did this mcchicken just didn’t want to work today they should of just called in they didn’t put my other piece of bread like come on
Atmosphere: 3
Food: 1
Service: 2
Restaurantji Recommends
Parked me for a coke. Waited about 10min while my food was getting cold. Not fresh at all. Had to watch everyone else get their drinks. Reverse in the drive thru to remind them I was waiting. Didn’t even get an apology for forgetting about me. Bad service.
Atmosphere: 1
Service: 1
The service you get from a McDonald's in the hood. Ordered through door dash order went through.Three drivers and no service. What McDonald's doesn't have cheese burgers and fries. Said order couldn't be completed.
Service: 1
I ordered food today they gave my order to another customer it was a terrible experience because they made me late to school
Atmosphere: 1
Food: 1
Service: 1
Gave my order to a homeless man and made me late to school bad service
Atmosphere: 1
Food: 1
Service: 1
Always busy but the line goes fast....
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