Ordered a medium chocolate shake. Threw away instantly since it was sour. Tried to call the store but Noone will answer and phone say full memory. What kind of management ignores phone calls. Oh and I tried 6 times
Atmosphere: 4
Food: 2
Service: 2
VicariouslyGuider
This is by far the worst location that I ever experienced. That too busy with orders at the front and pays no attention to the kiosk. Terrible experience,I definitely would not be returning for the wait time alone.
Atmosphere: 2
Food: 3
Service: 1
Veronica Strealy
No napkins to be found anywhere. Hand sanitizer was empty. No one greets you at the service counter and you wait forever if you need something. Place needs a good scrub especially the kids area.
Atmosphere: 1
Food: 3
Service: 1
Alec Carr
Ok... hear me out... This McDonald's is MILES above the one near my apartment. I come out of my way to come here because the coffee is always hot, my food is always hot, and everything meets my expectations. Three times in a row. Thank you, thank you, thank you. Especially the coffee.... when I order hot coffee, I really need it hot lol
Atmosphere: 5
Food: 5
Service: 5
Diana Flores
I went to McDonald’s expecting the bare minimum: chicken nuggets. Somehow, even that was too much to ask. They did not put my chicken nuggets in the bag at all, which is literally the entire reason I was there. I left, realized my food was missing, and had to come back and practically fight for my own food like I was asking for something unreasonable instead of an item I paid for.
And it somehow got worse. The food I did get was burnt—not “a little crispy,” not “well done,” but straight-up charcoal-adjacent. It tasted like it had been forgotten in the fryer while time itself passed.
On top of all that, they forgot my sauce too. After already coming back once, I then had to fight again just to get my sauce. Why is getting chicken nuggets and sauce at McDonald’s treated like a side quest?
This location manages to mess up one of the simplest menus on Earth. McDonald’s is supposed to be fast food, not a survival challenge where you have to return and argue for every item you ordered. I left hungry, annoyed, burnt-food–traumatized, and exhausted from having to defend my right to nuggets and sauce.
Absolutely ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Consumer Consumer
Came home with a Quarter pounder the bun upside down when they made it.
Food: 2
M Todd
Food was hot and fresh good service Martin Todd Franklin Kansas
Atmosphere: 5
Food: 5
Service: 5
Chris Mcafee
Fast and hot, starting to get pricey...
Atmosphere: 5
Food: 4
Service: 5
Abi hancock
The entire place smelled like sewage and the Dr Pepper I got from the front didn’t taste right so I had them get it from the back and it still didn’t taste right then I got tea instead and it tasted sour the play area was also pretty dirty and we all feel sick after eating
Atmosphere: 2
Food: 2
Service: 1
Emily Stanford
Absolutely the worst experience here yesterday. I ordered a chicken nugget meal and a $5 meal deal. I was greeted with “what do you want?” In a very rude tone. I politely told her my order, with a water. She said sorry we can’t serve water with the meals only soft drinks. Which I know is not true because every single time I ever go to McDonald’s, I always order water because I don’t drink soda. So I didn’t get a drink with my meals. Then I went up to the window to get my food and I asked her for some sauce and she said that it was $.40 per sauce. Then I asked her doesn’t sauce come with the chicken nugget meal? She said nope $.40 for each one. Then, we got our food. The burger patty was rock hard and the chicken nuggets were mushy. It was disgusting. My kids didn’t eat it, and they cried. Worst experience ever! Rude staff nasty food! Highly disappointed. If you don’t want to work at McDonald’s then don’t!
The absolute worst McDonald’s experience I have ever had. Rude staff. Incompetent & then roll their eyes when they messed up the order. Literally argued with me on what I ordered before paying at the window. Meanwhile.. I used the ap & even applied a reward . On top of all of that.. not one monopoly piece despite all items being physical monopoly items… absolutely the cherry on the top is when I asked for ketchup and she basically dropped them while passing to me in the rudest way possible.
Atmosphere: 1
Food: 1
Service: 1
Ivan Armentero
On my last previous visits I have gotten either an incorrect item or have a missing item. Today I had an incorrect item. I tried to call the store multiple times to inform them, but no one answered. I was forced to have to drive back to the store. At the store, the drive-through lady asked the manager Angelica if she was able to answer the phone because I was the one that kept calling. Angelica responded no then when asked if she was able to answer she responds she doesn’t want to. After about 10 Minutes of waiting in the lobby, I was finally able to wave someone down to ask for help. I then explained to them how I have an incorrect item. They were able to remake my item correctly. It’s very upsetting to hear the reason why the restaurant didn’t answer my call is because they chose not to.
Ordered a medium chocolate shake. Threw away instantly since it was sour. Tried to call the store but Noone will answer and phone say full memory. What kind of management ignores phone calls. Oh and I tried 6 times
Atmosphere: 4
Food: 2
Service: 2
This is by far the worst location that I ever experienced. That too busy with orders at the front and pays no attention to the kiosk. Terrible experience,I definitely would not be returning for the wait time alone.
Atmosphere: 2
Food: 3
Service: 1
No napkins to be found anywhere. Hand sanitizer was empty. No one greets you at the service counter and you wait forever if you need something. Place needs a good scrub especially the kids area.
Atmosphere: 1
Food: 3
Service: 1
Ok... hear me out... This McDonald's is MILES above the one near my apartment. I come out of my way to come here because the coffee is always hot, my food is always hot, and everything meets my expectations. Three times in a row. Thank you, thank you, thank you. Especially the coffee.... when I order hot coffee, I really need it hot lol
Atmosphere: 5
Food: 5
Service: 5
I went to McDonald’s expecting the bare minimum: chicken nuggets. Somehow, even that was too much to ask. They did not put my chicken nuggets in the bag at all, which is literally the entire reason I was there. I left, realized my food was missing, and had to come back and practically fight for my own food like I was asking for something unreasonable instead of an item I paid for.
And it somehow got worse. The food I did get was burnt—not “a little crispy,” not “well done,” but straight-up charcoal-adjacent. It tasted like it had been forgotten in the fryer while time itself passed.
On top of all that, they forgot my sauce too. After already coming back once, I then had to fight again just to get my sauce. Why is getting chicken nuggets and sauce at McDonald’s treated like a side quest?
This location manages to mess up one of the simplest menus on Earth. McDonald’s is supposed to be fast food, not a survival challenge where you have to return and argue for every item you ordered. I left hungry, annoyed, burnt-food–traumatized, and exhausted from having to defend my right to nuggets and sauce.
Absolutely ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Came home with a Quarter pounder the bun upside down when they made it.
Food: 2
Food was hot and fresh good service Martin Todd Franklin Kansas
Atmosphere: 5
Food: 5
Service: 5
Fast and hot, starting to get pricey...
Atmosphere: 5
Food: 4
Service: 5
The entire place smelled like sewage and the Dr Pepper I got from the front didn’t taste right so I had them get it from the back and it still didn’t taste right then I got tea instead and it tasted sour the play area was also pretty dirty and we all feel sick after eating
Atmosphere: 2
Food: 2
Service: 1
Absolutely the worst experience here yesterday. I ordered a chicken nugget meal and a $5 meal deal. I was greeted with “what do you want?” In a very rude tone. I politely told her my order, with a water. She said sorry we can’t serve water with the meals only soft drinks. Which I know is not true because every single time I ever go to McDonald’s, I always order water because I don’t drink soda. So I didn’t get a drink with my meals. Then I went up to the window to get my food and I asked her for some sauce and she said that it was $.40 per sauce. Then I asked her doesn’t sauce come with the chicken nugget meal? She said nope $.40 for each one. Then, we got our food. The burger patty was rock hard and the chicken nuggets were mushy. It was disgusting. My kids didn’t eat it, and they cried. Worst experience ever! Rude staff nasty food! Highly disappointed. If you don’t want to work at McDonald’s then don’t!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
More than 30 minutes to waiting for my order
Service: 1
The absolute worst McDonald’s experience I have ever had. Rude staff. Incompetent & then roll their eyes when they messed up the order. Literally argued with me on what I ordered before paying at the window. Meanwhile.. I used the ap & even applied a reward . On top of all of that.. not one monopoly piece despite all items being physical monopoly items… absolutely the cherry on the top is when I asked for ketchup and she basically dropped them while passing to me in the rudest way possible.
Atmosphere: 1
Food: 1
Service: 1
On my last previous visits I have gotten either an incorrect item or have a missing item. Today I had an incorrect item. I tried to call the store multiple times to inform them, but no one answered. I was forced to have to drive back to the store. At the store, the drive-through lady asked the manager Angelica if she was able to answer the phone because I was the one that kept calling. Angelica responded no then when asked if she was able to answer she responds she doesn’t want to. After about 10 Minutes of waiting in the lobby, I was finally able to wave someone down to ask for help. I then explained to them how I have an incorrect item. They were able to remake my item correctly. It’s very upsetting to hear the reason why the restaurant didn’t answer my call is because they chose not to.
Atmosphere: 1
Food: 1
Service: 1
Rude workers, orders usually wrong
Jayden was so nice at the window. Super polite!
Atmosphere: 5
Food: 5
Service: 5
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