McDonald's
2400 Alliance Gateway Fwy, Fort Worth
(817) 337-9696
Recent Reviews
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Ordered two strawberry and cream pies with our number. 9 combo. Weren't charged for the pies, but didn't have the decency to tell they were out.
And took over ten minutes to get our order and didn't communicate at all about the wait.
One of the worst services ever!
Atmosphere: 1
Food: 1
Service: 1
Terrible attitude, I Paid for a LARGE coffee and received a SMALL, when I asked if it was a large I was told this was a “medium” and wouldn’t give me a receipt..
Atmosphere: 1
Food: 1
Service: 2
Waited 5 minutes for small amount of ice cream
Fast and easy to pick up order
Atmosphere: 5
Food: 5
Service: 5
Have yet to go to this McDonald's and receive my food in a timely manner 20 minutes this trip. Today they charged me for a milkshake when she knew the machine was out. Then told me it'll be 5 to 7 days before my money is returned to my card. And on top of that I received ice cold French fries! It's a matter of fact I don't think there was one single redeeming quality at this McDonald's
Atmosphere: 1
Food: 1
Service: 1
Taste good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, French Fries
Workers flat ignore customers
Atmosphere: 1
Food: 4
Service: 1
Customer service is terrible. One of the black male workers last night was yelling at us because we didn’t park where he wanted. Not the first time he has been very disrespectful.
Atmosphere: 3
Food: 3
Service: 1
Sunday, September 28, 2025, 3pm
On Duty crew, including shift leader were using loud vulgar language. Having a conversation amongst themselves, laughing about a cochroach in the back. This conversation could be heard in the lobby
Atmosphere: 1
Food: 3
Service: 1
Very distasteful workers no customer service at all. Gave me STALE AND OLD fries then lied saying they are fresh when 2 other people said the same thing!! All workers had attitudes
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Too slow, and no hand sanitizers at all
Atmosphere: 1
Food: 2
Service: 1
@McDonalds Yuma has great customer service, efficiency , and very polite manner. She is definitely a keeper for happy customers. Thank you for your service. I believe she deserves a extraordinary raise of gratitude from management.
Atmosphere: 5
Food: 5
Service: 5
very bad evening
Atmosphere: 1
Food: 1
Service: 1
Pretty sure this store gave me food poisoning. Its dirty. And my chicken sandwich tasted freezer burnt, or just something nasty and way off about it. Ive had diahreea ever since. This is actually unacceptable and im probably going to have to get the health dept involved because I have been dealing with it for two days now which put it in the severe category. Ick
They're closed. Ordered online only to show up and it's closed. No working ac as of today, 08/21/25
Atmosphere: 1
Food: 1
Service: 1
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