Clean bathrooms clean restaurant. Good food. Got carry out. They were quick.
Atmosphere: 5
Food: 5
Service: 5
Quentin Kugelman
Everytime I come to this particular mcdonalds, I never get a correct order. There's always something wrong with it and it never fails. I dont understand how you screw up literally all the time. It's always something missing or its not even what I asked for. Absolutely ridiculous amount of carelessness but that's kind of the norm now I guess.
Food: 3
Service: 1
Danny M
Mistakes frequently occur at this location, its legit a roll of the dice if im gonna get the right food or not, and then they are stingy with french fries. And the managers are extremely rude. I wont be ba ba ba ba back because i dont love it.
Atmosphere: 1
Food: 1
Service: 1
Vic Hernandez
Everytime i come to this location there is an issue, they short on the french fries and half the time they dont even get the order right, and then when you address the problem they make you feel like its your fault instead of correcting their mistakes. I avoid this location now.
Atmosphere: 1
Food: 1
Service: 1
Marcos Reyes
The people didn't attend us well, they had bad attitude and plus the cashier wasn't even there
Atmosphere: 3
Food: 1
Service: 1
Saed Fuqaha
Front disk old man very uncomfortable and weird
Atmosphere: 1
Food: 1
Service: 1
Minion Knight
I recently visited this McDonald’s location and unfortunately the experience was disappointing from the moment I walked in. The atmosphere felt dull and uninviting — there was no greeting, no acknowledgment, and no sense of customer service. It felt like the staff were simply handing out food and sending you on your way with no effort to engage or make the visit welcoming.
The food itself was okay, but it wasn’t as crisp or fresh as it should’ve been. What stood out most, though, was the lack of staffing and attentiveness. It seemed like no one was focused on customer experience, and the overall energy felt unorganized and indifferent.
Cleanliness was also an issue. The dining area and surrounding spaces clearly needed attention. Tables weren’t wiped down, floors needed cleaning, and overall it didn’t give the impression of a well-managed or well-maintained restaurant.
In the end, the visit felt rushed and overlooked. With better staff engagement, improved cleanliness, and more attention to customer service, this location could be much better — but as of now, it definitely needs work.
Atmosphere: 1
Food: 3
Service: 1
Talisia Collins
This place is horrible, you’re better off going to the other locations. This McDonald’s took my reward points, refused to honor the free item, argued with me like I’m the problem, and still made me pay. The staff clearly has no idea how the app works, no customer service skills, and no interest in fixing the mess they caused. Honestly, it takes talent to be this unhelpful. This is by far the most incompetent, unprofessional, and flat-out embarrassing McDonald’s I’ve ever dealt with.
Atmosphere: 1
Food: 4
Service: 1
Ashley W
Christian is absolutely delightful! He has such a warm personality and was super sweet to me when my ranch cup was expired and promptly replaced it with an apology which it wasn't his fault at all!!! I'm definitely coming back because of him!!
Atmosphere: 5
Food: 5
Service: 5
Tony Williams
Food was very hot and fresh employees and service was really nice.Thank you mcdonald's !!!
There's a McDonald's closer to me but I prefer the one on Eastchase because they're so nice and they pay attention to details. I can go any time of day and they always provide the best service.
Atmosphere: 5
Food: 5
Service: 5
Melissa Raya
Pretty consistent as McDonald's go. We ate inside & the restaurant was really cold.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Cheeseburger, Big Mac, French Fries, Hamburger
Ray Brown
I used to love this place before the remodel. The new building is not it.
Atmosphere: 1
Food: 4
Service: 3
J Jaime Martinez
Took an hour to get a hamburger 🍔 horrible service!!
Clean bathrooms clean restaurant. Good food. Got carry out. They were quick.
Atmosphere: 5
Food: 5
Service: 5
Everytime I come to this particular mcdonalds, I never get a correct order. There's always something wrong with it and it never fails. I dont understand how you screw up literally all the time. It's always something missing or its not even what I asked for. Absolutely ridiculous amount of carelessness but that's kind of the norm now I guess.
Food: 3
Service: 1
Mistakes frequently occur at this location, its legit a roll of the dice if im gonna get the right food or not, and then they are stingy with french fries. And the managers are extremely rude. I wont be ba ba ba ba back because i dont love it.
Atmosphere: 1
Food: 1
Service: 1
Everytime i come to this location there is an issue, they short on the french fries and half the time they dont even get the order right, and then when you address the problem they make you feel like its your fault instead of correcting their mistakes. I avoid this location now.
Atmosphere: 1
Food: 1
Service: 1
The people didn't attend us well, they had bad attitude and plus the cashier wasn't even there
Atmosphere: 3
Food: 1
Service: 1
Front disk old man very uncomfortable and weird
Atmosphere: 1
Food: 1
Service: 1
I recently visited this McDonald’s location and unfortunately the experience was disappointing from the moment I walked in. The atmosphere felt dull and uninviting — there was no greeting, no acknowledgment, and no sense of customer service. It felt like the staff were simply handing out food and sending you on your way with no effort to engage or make the visit welcoming.
The food itself was okay, but it wasn’t as crisp or fresh as it should’ve been. What stood out most, though, was the lack of staffing and attentiveness. It seemed like no one was focused on customer experience, and the overall energy felt unorganized and indifferent.
Cleanliness was also an issue. The dining area and surrounding spaces clearly needed attention. Tables weren’t wiped down, floors needed cleaning, and overall it didn’t give the impression of a well-managed or well-maintained restaurant.
In the end, the visit felt rushed and overlooked. With better staff engagement, improved cleanliness, and more attention to customer service, this location could be much better — but as of now, it definitely needs work.
Atmosphere: 1
Food: 3
Service: 1
This place is horrible, you’re better off going to the other locations. This McDonald’s took my reward points, refused to honor the free item, argued with me like I’m the problem, and still made me pay. The staff clearly has no idea how the app works, no customer service skills, and no interest in fixing the mess they caused. Honestly, it takes talent to be this unhelpful. This is by far the most incompetent, unprofessional, and flat-out embarrassing McDonald’s I’ve ever dealt with.
Atmosphere: 1
Food: 4
Service: 1
Christian is absolutely delightful! He has such a warm personality and was super sweet to me when my ranch cup was expired and promptly replaced it with an apology which it wasn't his fault at all!!! I'm definitely coming back because of him!!
Atmosphere: 5
Food: 5
Service: 5
Food was very hot and fresh employees and service was really nice.Thank you mcdonald's !!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
There's a McDonald's closer to me but I prefer the one on Eastchase because they're so nice and they pay attention to details. I can go any time of day and they always provide the best service.
Atmosphere: 5
Food: 5
Service: 5
Pretty consistent as McDonald's go. We ate inside & the restaurant was really cold.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Cheeseburger, Big Mac, French Fries, Hamburger
I used to love this place before the remodel. The new building is not it.
Atmosphere: 1
Food: 4
Service: 3
Took an hour to get a hamburger 🍔 horrible service!!
Atmosphere: 1
Food: 1
Service: 1
It's Mcdonalds, slow and bland
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