No more McDonald's. Bad publicity with the ex President.
Atmosphere: 1
Food: 1
Service: 1
Nathalie Duran
I tired to replace my meal that I got wrong at this McDonald’s by tcu , when I asked for a manager she came but I didn’t understand not one thing she said , she only spoke Spanish which is very frustrating because you think you put someone in a position of a manager that is bilingual and can assist there customers!!! But instead I left frustrated and mad and no food replaced !! This is the worst customer service ever !!!
Atmosphere: 1
Food: 1
Service: 1
Victoria Weatherly
Horrible service.
Atmosphere: 1
Food: 1
Service: 1
T GARDNER
Bathroom dirty Kiosk screen dirty All hand sanitizers empty
Atmosphere: 2
Food: 4
Service: 5
Chris Glosser
It's like high school all over again. It's interesting seeing today's youth and reflecting on your own so many years ago.
Atmosphere: 5
Food: 5
Service: 5
Rose Simon
Customer service was great. Very fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries, Big Mac, Chicken Mcnuggets, Mcdouble
Kyle Cornelison
It's a McDonald's... You get what you get. I enjoyed it :) this location is fine.
This mcdonald’s has the most incompetent employees of them all. It’s honestly comical. Wouldn’t order from this location unless you want your entire order to be completely incorrect and then when you go back to try to ask for missing/incorrect items to be argued with. Should also mention the rude employee at the window took the original bag of food back to make sure the missing items weren’t in there??? after she was done rifling through the bag she handed it back to us like we were going to eat it after that? Gross as far as food standards go and for other customers. All we wanted was the two missing sandwhichs and the fries that were now cardboard warmed up so they were relatively edible. I also really appreciate how she asked for the receipt to see that we were actually charged for the items “read it” for two minutes and then tried to say we weren’t charged ? and dismissed us. Was really upset when i handed that ish straight back and pointed directly to said items ??. Honestly after all that i completely lost my appetite and the meal was ruined. Absolutely garbage customer service, bring on the robots at this point.
Atmosphere: 1
Food: 2
Service: 1
Mitchell Dunning
The staff in the drive thru are so nice and accommodating! I always go to this location
Went through the drive through and when I pulled up to window to pay 3 employees including the manager were all to busy looking at there cell phone and speaking Spanish resulting in wrong order given to me. Absolute horrible customer service
Atmosphere: 1
Food: 2
Service: 1
Anna
Love you ?
Kid-friendliness: Love you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Juan Guzman
Only drive-thru open late very slow not sure why next to a college campus at least on Fridays and Saturdays the inside should be open late. Most customers left due to long line.
Atmosphere: 5
Food: 5
Service: 5
Rose Brown
There was such mayo on chicken sandwich it was dripping from sandwich.
Atmosphere: 3
Food: 1
Service: 3
R M
My wife came through the drive thru at 10:30 pm, Tuesday the 20th. Ordered an unsweetened tea, and got sweet tea. Waited awhile for a replacement and got watered down sweet tea, instead of what she ordered... who does that? If you don't have unsweetened tea, don't water down something and try to pass it off as a different drink. What kind of service and people do that? McDonalds on Berry, that's who does it.
No more McDonald's. Bad publicity with the ex President.
Atmosphere: 1
Food: 1
Service: 1
I tired to replace my meal that I got wrong at this McDonald’s by tcu , when I asked for a manager she came but I didn’t understand not one thing she said , she only spoke Spanish which is very frustrating because you think you put someone in a position of a manager that is bilingual and can assist there customers!!! But instead I left frustrated and mad and no food replaced !! This is the worst customer service ever !!!
Atmosphere: 1
Food: 1
Service: 1
Horrible service.
Atmosphere: 1
Food: 1
Service: 1
Bathroom dirty
Kiosk screen dirty
All hand sanitizers empty
Atmosphere: 2
Food: 4
Service: 5
It's like high school all over again. It's interesting seeing today's youth and reflecting on your own so many years ago.
Atmosphere: 5
Food: 5
Service: 5
Customer service was great. Very fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries, Big Mac, Chicken Mcnuggets, Mcdouble
It's a McDonald's... You get what you get. I enjoyed it :) this location is fine.
Atmosphere: 2
Food: 5
Service: 3
Recommended dishes: Double Cheeseburger, Chicken Mcnuggets
Terrible service
Atmosphere: 1
Service: 1
This mcdonald’s has the most incompetent employees of them all. It’s honestly comical. Wouldn’t order from this location unless you want your entire order to be completely incorrect and then when you go back to try to ask for missing/incorrect items to be argued with. Should also mention the rude employee at the window took the original bag of food back to make sure the missing items weren’t in there??? after she was done rifling through the bag she handed it back to us like we were going to eat it after that? Gross as far as food standards go and for other customers. All we wanted was the two missing sandwhichs and the fries that were now cardboard warmed up so they were relatively edible. I also really appreciate how she asked for the receipt to see that we were actually charged for the items “read it” for two minutes and then tried to say we weren’t charged ? and dismissed us. Was really upset when i handed that ish straight back and pointed directly to said items ??. Honestly after all that i completely lost my appetite and the meal was ruined. Absolutely garbage customer service, bring on the robots at this point.
Atmosphere: 1
Food: 2
Service: 1
The staff in the drive thru are so nice and accommodating! I always go to this location
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Went through the drive through and when I pulled up to window to pay 3 employees including the manager were all to busy looking at there cell phone and speaking Spanish resulting in wrong order given to me. Absolute horrible customer service
Atmosphere: 1
Food: 2
Service: 1
Love you ?
Kid-friendliness: Love you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Only drive-thru open late very slow not sure why next to a college campus at least on Fridays and Saturdays the inside should be open late. Most customers left due to long line.
Atmosphere: 5
Food: 5
Service: 5
There was such mayo on chicken sandwich it was dripping from sandwich.
Atmosphere: 3
Food: 1
Service: 3
My wife came through the drive thru at 10:30 pm, Tuesday the 20th. Ordered an unsweetened tea, and got sweet tea. Waited awhile for a replacement and got watered down sweet tea, instead of what she ordered... who does that? If you don't have unsweetened tea, don't water down something and try to pass it off as a different drink. What kind of service and people do that? McDonalds on Berry, that's who does it.
Atmosphere: 1
Food: 1
Service: 1
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