Super bad service I went to get an order as a dasher and after 45 minutes in line for a $4 order they told me that I had to go inside and at this McDonald's they have always given me specifically the orders through the window, in the conversation the The employee closed the window on me, very rude and only worried that I wouldn't stop the line, for no reason they wanted to call the police ?♂️ for me this place is horrible
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One of the worst franchises in the city. Found a worm in my fish filet months ago and said corporate would contact me to resolve issue and never did. Cooks and managers wanted to argue and say it was an onion. Also lower managers dont speak english well and you can barley understand them. From the looks of other reviews a health inspector really needs to check this place out, especially because of all of the students who are nearby and pay good money to be at TCU but are running a risk of getting sick at this place.
Slushy 100
Icecream machine non existent.
samantha hernandez
worst customer service, makes your park in the curb, and literally doesn’t give all the food we payed for. i expect my order to be right when the drive trough is not even full.
Jaden Knight
General Manager I think his name is Elliot he is rude to his workers and make’s customers feel uncomfortable, not to say they also take 20 minutes to take a order at the counter and it takes 50 extra minutes for your food to come out, in my opinion this is a 1 star
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Hamburger
selena aguirre
The manager Elliott is rude and very disrespectful I went up there and had a complaint about my food he was rude about my food this man needs to be more respect for customers
Tracy Smith
Very nice employees!. Food was hot and fresh?
Bianca Olvera
The african american girl at the drive thru with a nose piercing must really hate her job. She's rude and dismissive, and when the window was still open said "ugh why do we have to have this big lineeeeeeeee-ah". Proceeded to hand me my Sprite that looked like dirty water and when i asked her what it was, she said "sprite". The yellow color was clearly visible. and when I opened up my burger, this is what it looked like 0/10
Food: 1
Service: 1
Crystal Salinas
I come here almost Monday to Friday I get something quick sometimes coffee and a biscuit. I tried to be quick and order online to pick up. I ordered 3 coffees and on the mobile app it does not give me an option to ask for the creamer and sugar on the side.. I figured if I put 20 creamers and 10 sugars they would know it's on the side NOT INSIDE, supposedly that's how some people order their coffee.... yeah okay I highly doubt someone wants just all cream and sugar and a splash of coffee... theu use to be good and now they get irritated with us when it's their mobile app not us. So maybe update the mobile app so there is no confusion and act like it's my fault instead of asking when I'm there for my order like are you sure that's what you want... and they took more than 5 minutes to bring the coffee and STILL DID NOT GIVE ME MY 20 CREAMERS...but only 14..... this McDonald's keep going down hill.
Atmosphere: 4
Food: 2
Service: 2
Kampbell Scheu
SO MUCH FOR A 4 piece nugget?! Literally what is this… BARF? someone should be
Drive thru took 15 minutes, seemed to only use one lane. Finally ordered and when I went to pay the order was wrong. Employee asked if I really wanted to have it corrected.
Atmosphere: 2
Food: 2
Service: 2
Kourtnie Mercer
Went and ordered my food online and I put no mustard add mayo to my burger they didn’t put mayo and still had mustard on the burger I sent it back and this is what I was givin. The fries I was givin were soggy, cold, and there was no salt on them sent those back and it’s like they didn’t fix it at all they were just threw in the bag. I went and called the number on the receipt a couple times and got no answer no time. 0/10 wouldn’t recommend I’ll never go back again.
Atmosphere: 1
Food: 1
Service: 1
Elaine Smith
Go there almost every Saturday morning for my bacon, egg, and cheese biscuit. Eat it, then go grocery shopping.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese Sandwich
AJ Blaylock
Good cheap
Atmosphere: 1
Food: 1
Service: 1
Alma Becerra
This morning I visited McDonalds at the Berry location at 6:20am. I arrived at the drive thru to place my order and was prompted by a lady to assist me in the intercom. I advised that I would like to order a coffee with 3 sugars & 4 creamers. The lady immediately said, “3 sugars & 4 creamers??? Never heard of that before” with an attitude. I received very poor service that I never want to order here again.
Super bad service I went to get an order as a dasher and after 45 minutes in line for a $4 order they told me that I had to go inside and at this McDonald's they have always given me specifically the orders through the window, in the conversation the The employee closed the window on me, very rude and only worried that I wouldn't stop the line, for no reason they wanted to call the police ?♂️ for me this place is horrible
One of the worst franchises in the city. Found a worm in my fish filet months ago and said corporate would contact me to resolve issue and never did. Cooks and managers wanted to argue and say it was an onion. Also lower managers dont speak english well and you can barley understand them. From the looks of other reviews a health inspector really needs to check this place out, especially because of all of the students who are nearby and pay good money to be at TCU but are running a risk of getting sick at this place.
Icecream machine non existent.
worst customer service, makes your park in the curb, and literally doesn’t give all the food we payed for. i expect my order to be right when the drive trough is not even full.
General Manager I think his name is Elliot he is rude to his workers and make’s customers feel uncomfortable, not to say they also take 20 minutes to take a order at the counter and it takes 50 extra minutes for your food to come out, in my opinion this is a 1 star
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Hamburger
The manager Elliott is rude and very disrespectful I went up there and had a complaint about my food he was rude about my food this man needs to be more respect for customers
Very nice employees!. Food was hot and fresh?
The african american girl at the drive thru with a nose piercing must really hate her job. She's rude and dismissive, and when the window was still open said "ugh why do we have to have this big lineeeeeeeee-ah". Proceeded to hand me my Sprite that looked like dirty water and when i asked her what it was, she said "sprite". The yellow color was clearly visible. and when I opened up my burger, this is what it looked like 0/10
Food: 1
Service: 1
I come here almost Monday to Friday I get something quick sometimes coffee and a biscuit. I tried to be quick and order online to pick up. I ordered 3 coffees and on the mobile app it does not give me an option to ask for the creamer and sugar on the side.. I figured if I put 20 creamers and 10 sugars they would know it's on the side NOT INSIDE, supposedly that's how some people order their coffee.... yeah okay I highly doubt someone wants just all cream and sugar and a splash of coffee... theu use to be good and now they get irritated with us when it's their mobile app not us. So maybe update the mobile app so there is no confusion and act like it's my fault instead of asking when I'm there for my order like are you sure that's what you want... and they took more than 5 minutes to bring the coffee and STILL DID NOT GIVE ME MY 20 CREAMERS...but only 14..... this McDonald's keep going down hill.
Atmosphere: 4
Food: 2
Service: 2
SO MUCH FOR A 4 piece nugget?! Literally what is this… BARF? someone should be
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Drive thru took 15 minutes, seemed to only use one lane. Finally ordered and when I went to pay the order was wrong. Employee asked if I really wanted to have it corrected.
Atmosphere: 2
Food: 2
Service: 2
Went and ordered my food online and I put no mustard add mayo to my burger they didn’t put mayo and still had mustard on the burger I sent it back and this is what I was givin. The fries I was givin were soggy, cold, and there was no salt on them sent those back and it’s like they didn’t fix it at all they were just threw in the bag. I went and called the number on the receipt a couple times and got no answer no time. 0/10 wouldn’t recommend I’ll never go back again.
Atmosphere: 1
Food: 1
Service: 1
Go there almost every Saturday morning for my bacon, egg, and cheese biscuit. Eat it, then go grocery shopping.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese Sandwich
Good cheap
Atmosphere: 1
Food: 1
Service: 1
This morning I visited McDonalds at the Berry location at 6:20am. I arrived at the drive thru to place my order and was prompted by a lady to assist me in the intercom. I advised that I would like to order a coffee with 3 sugars & 4 creamers. The lady immediately said, “3 sugars & 4 creamers??? Never heard of that before” with an attitude. I received very poor service that I never want to order here again.