What were they thinking using AI for the drive thru? It doesn’t work well, we had to repeat the order several times. This mind you, is to cut labor costs, while still increasing the price while decreasing portions! Get rid of the AI
Atmosphere: 1
Service: 1
Dale Harper
Panda Express Corporation needs to pull this franchise immediately, poor food, poor customer service, closing the dining room at sundown, because they are scared after dark. Most of the orders you get thru the drive thru are scraps, and no flavor. If you question the staff they just look at you as you are in the wrong. Do away with that stupid speaker system, and talk directly to your customers.On to go and delivery orders, give all the condiments with out asking, and when something is not to the customers satisfaction offer free food, or refund, not a free cheap drink. Corporate needs to be more involved in the franchise.
Atmosphere: 1
Food: 1
Service: 1
Anelis Sanchez
Horrible service, they messed up my drive thru order for a kids cub meal by adding white rice instead of chow mein. So I had to get down and they gave me a small box of chow mein, I get home and dump the box this is what I get. WHERE ARE YHE NOODLES!!!!! Plus the lady at the window was very rude.
Atmosphere: 1
Food: 1
Service: 1
Javier Albarran
Horrible panda express food . I have never gotten anything like this at any other panda . Ordered the chow mein and teriyaki chicken and I got 4 pieces of chicken but the problem was the full to the brim with cabbage chow mein that filled my bowl , maybe 6 or 7 noodles and the rest was cabbage !!! Get the chef some glasses !!
Atmosphere: 1
Food: 1
Service: 5
sarah m
Closed early
Service: 1
Scott
I will INOT come back again. Second x that I've come here and the inside area is locked up! I'll go to a different one from here out
Atmosphere: 1
Food: 1
Service: 1
M. X.
This location gives the franchise a bad reputation. The rice was gummy and clumped together . The walnut shrimp had absolutely No walnuts. The wait for the food was over 15 minutes! I ended up throwing the entire plate into the trash.
Atmosphere: 1
Food: 1
Service: 1
Joey Cotten
Friendly service, quality food
Atmosphere: 5
Food: 5
Service: 5
Robert Beckham
Hard to give a good review when you can’t even put in an order because they are using AI now no employees to take your order then when you have a problem with it, it goes to a call center and they have to patch you through to the location you’re at Just add to a long list of places I will never go again.
Don't go thru the drive thru unless you have 20-30 mins to kill. And that was with only 3 cars in front of me. And a robot takes your order at the speaker, so idk what the hold up is. When I finally got to the window I drove off cause I didn't feel like waiting 15 more minutes for my tiny order. Not giving this location my money. 👎🏽👎🏽👎🏽
Atmosphere: 1
Food: 1
Service: 1
Jeff Gary
Fast service and had what we wanted for a family meal. Most places are out and we have to wait for it to be made.
Jeff Brooks
The food was good. The noodles were slightly undercooked. They were out of Chow Mein, so they were playing catch up.
Atmosphere: 5
Food: 4
Service: 4
Jasiel Espinoza
They suck they had me waiting for minutes and never took my order but could talk the whole time
Atmosphere: 4
Food: 4
Service: 1
Dewanye
This is by far the worst Panda Express I have ever been too. Dry food at this establishment is an understatement. I do not know who is the owner, but there needs to be some serious changes. It’s like they have dry food on display like this is what we are charging an arm and a leg for, makes no sense.
What were they thinking using AI for the drive thru? It doesn’t work well, we had to repeat the order several times. This mind you, is to cut labor costs, while still increasing the price while decreasing portions! Get rid of the AI
Atmosphere: 1
Service: 1
Panda Express Corporation needs to pull this franchise immediately, poor food, poor customer service, closing the dining room at sundown, because they are scared after dark. Most of the orders you get thru the drive thru are scraps, and no flavor. If you question the staff they just look at you as you are in the wrong. Do away with that stupid speaker system, and talk directly to your customers.On to go and delivery orders, give all the condiments with out asking, and when something is not to the customers satisfaction offer free food, or refund, not a free cheap drink. Corporate needs to be more involved in the franchise.
Atmosphere: 1
Food: 1
Service: 1
Horrible service, they messed up my drive thru order for a kids cub meal by adding white rice instead of chow mein. So I had to get down and they gave me a small box of chow mein, I get home and dump the box this is what I get. WHERE ARE YHE NOODLES!!!!! Plus the lady at the window was very rude.
Atmosphere: 1
Food: 1
Service: 1
Horrible panda express food . I have never gotten anything like this at any other panda . Ordered the chow mein and teriyaki chicken and I got 4 pieces of chicken but the problem was the full to the brim with cabbage chow mein that filled my bowl , maybe 6 or 7 noodles and the rest was cabbage !!! Get the chef some glasses !!
Atmosphere: 1
Food: 1
Service: 5
Closed early
Service: 1
I will INOT come back again. Second x that I've come here and the inside area is locked up! I'll go to a different one from here out
Atmosphere: 1
Food: 1
Service: 1
This location gives the franchise a bad reputation. The rice was gummy and clumped together . The walnut shrimp had absolutely No walnuts. The wait for the food was over 15 minutes! I ended up throwing the entire plate into the trash.
Atmosphere: 1
Food: 1
Service: 1
Friendly service, quality food
Atmosphere: 5
Food: 5
Service: 5
Hard to give a good review when you can’t even put in an order because they are using AI now no employees to take your order then when you have a problem with it, it goes to a call center and they have to patch you through to the location you’re at Just add to a long list of places I will never go again.
Atmosphere: 1
Food: 1
Service: 1
Fast service good food at this location
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Don't go thru the drive thru unless you have 20-30 mins to kill. And that was with only 3 cars in front of me. And a robot takes your order at the speaker, so idk what the hold up is. When I finally got to the window I drove off cause I didn't feel like waiting 15 more minutes for my tiny order. Not giving this location my money. 👎🏽👎🏽👎🏽
Atmosphere: 1
Food: 1
Service: 1
Fast service and had what we wanted for a family meal. Most places are out and we have to wait for it to be made.
The food was good. The noodles were slightly undercooked. They were out of Chow Mein, so they were playing catch up.
Atmosphere: 5
Food: 4
Service: 4
They suck they had me waiting for minutes and never took my order but could talk the whole time
Atmosphere: 4
Food: 4
Service: 1
This is by far the worst Panda Express I have ever been too. Dry food at this establishment is an understatement. I do not know who is the owner, but there needs to be some serious changes. It’s like they have dry food on display like this is what we are charging an arm and a leg for, makes no sense.
Atmosphere: 1
Food: 1
Service: 1
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