Delivered by DoorDash driver was great but the food delivered was missing topping and dipping sauces.
Food: 1
Kate Gore
Always really bad service by woman manager. The male manager is OK.
J.Scott Moose
During a busy weekend I stopped in to get one large pepperoni with thin a crispy crust to go .After I completed my order ,I looked up, and outside in the parking lot , there were two great big long commercial busses. The busses contained two soccer teams .Those people behind the counter got busier than a one eyed cat watching two mouse holes . It was a pleasant surprise when the pizza hut staff had my order ready in 10 minutes . No excuses or delay. Thank You Berry St. Pizza Hut . This location is across from the High School. Serving the area of Pascal ,and Texas Christian University. They offer pick up ,and, multiple delivery options . Priscilla runs the place from what I can see ,and does a great job .
Atmosphere: 5
Food: 5
Service: 5
ulises meza
Terrible service and terrible food. Took an hour to get our order and the order was still wrong. The workers were just standing there while our food wasn’t even being cooked. Never again!
Atmosphere: 1
Food: 1
Service: 1
Fernando Lopez
I dont know if the team has changed or management (i had been driving 20 mins to avoid this location for months) but the last few times I've ordered here, the pizzas and side items have been absolutely amazing 👏 thank you guys for turning this place around you're the best!!! 🙏
Atmosphere: 5
Food: 5
Service: 5
brian willis
Fire the entire staff. Pizza was 30 minutes late and they acted like they didn't want to be there. Worst service I have ever experienced. Lady asked what I wanted and rolled her eyes. Fire the entire staff!!
Atmosphere: 1
Ivan
I ordered a large pepperoni and they gave me a cheese pizza and they wouldn’t change it.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
Moe P
Rude and gave attitude when asked about order
Service: 1
Kierra Conner
I just ordered some chicken Alfredo ,hot wings. In pizza ….. The PASTA was nasty 🤮 it tasted like chemicals I ordered mild hot wings they gave me a different flavor 🤦🏾♀️ the pizza 🍕 is the only thing I could intake. The driver she rude 😒. Her actions….shows she dislikes 👎🏾 her job.
Customer service went out the window with this place. Had to wait 45 mins for a set of wings, besides the initial 20 mins from when I placed my order. On top I’m told to pull over like if I was in Mac Donald’s mind you there was no one behind me. Lady comes out with my wings on one hand and sauce on the other no bag, hands me my wings container was super hot almost dropped them. Please do better
Service: 1
christina
My husband waited in line for more then 10 mins until he decided to get down he took a look at everyone said everyone looked like they where high on something and he told man that’s they need to pay attention the man he spoke to had attitude and said he wasn’t in charge of drive through ! No excuses and bad for business when everyone looks high and customer service is horrible do better Pizza Hut
dipsy gaming
Great service and fast with my order
Atmosphere: 5
Food: 5
Service: 5
Matthew Glenn
Delivery driver dropped my pizza at some random house and told me to go find it. Yes, I saved the text messages. 20 minutes on hold to talk to the manager, and she assured me my pizza was being re-sent. An hour later and another 10 minutes on hold, I find out no pizza is coming. Ordered from Papa Johns instead and my pizza arrived on time with no issues.
Food: 1
Service: 1
Emily Seidel
It doesn't matter if the food is good or not when the service is abominable. Our party ordered several pizzas to be delivered. Opted to pay cash. Which was allowed on the app. Two hours later, no food had been delivered and no one had contacted our party. Turns out Pizza Hut uses door dash for deliveries and when called they stated that no door dash was going to pick up a large order to pay cash. They told our party to come pick up the order. But when we arrived, they said they were remaking the pizza and door dash would deliver if a credit card was provided. At two hours late, telling the customer to pick it up themselves, then not having it ready when they arrived, food should have been compt'd. It was not. This place is a disaster.
Delivered by DoorDash driver was great but the food delivered was missing topping and dipping sauces.
Food: 1
Always really bad service by woman manager. The male manager is OK.
During a busy weekend I stopped in to get one large pepperoni with thin a crispy crust to go .After I completed my order ,I looked up, and outside in the parking lot , there were two great big long commercial busses. The busses contained two soccer teams .Those people behind the counter got busier than a one eyed cat watching two mouse holes . It was a pleasant surprise when the pizza hut staff had my order ready in 10 minutes . No excuses or delay. Thank You Berry St. Pizza Hut . This location is across from the High School. Serving the area of Pascal ,and Texas Christian University. They offer pick up ,and, multiple delivery options . Priscilla runs the place from what I can see ,and does a great job .
Atmosphere: 5
Food: 5
Service: 5
Terrible service and terrible food. Took an hour to get our order and the order was still wrong. The workers were just standing there while our food wasn’t even being cooked. Never again!
Atmosphere: 1
Food: 1
Service: 1
I dont know if the team has changed or management (i had been driving 20 mins to avoid this location for months) but the last few times I've ordered here, the pizzas and side items have been absolutely amazing 👏 thank you guys for turning this place around you're the best!!! 🙏
Atmosphere: 5
Food: 5
Service: 5
Fire the entire staff. Pizza was 30 minutes late and they acted like they didn't want to be there. Worst service I have ever experienced. Lady asked what I wanted and rolled her eyes. Fire the entire staff!!
Atmosphere: 1
I ordered a large pepperoni and they gave me a cheese pizza and they wouldn’t change it.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
Rude and gave attitude when asked about order
Service: 1
I just ordered some chicken Alfredo ,hot wings. In pizza ….. The PASTA was nasty 🤮 it tasted like chemicals I ordered mild hot wings they gave me a different flavor 🤦🏾♀️ the pizza 🍕 is the only thing I could intake. The driver she rude 😒. Her actions….shows she dislikes 👎🏾 her job.
Atmosphere: 1
Food: 1
Service: 1
I ordered drinks but did not get them
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
Customer service went out the window with this place. Had to wait 45 mins for a set of wings, besides the initial 20 mins from when I placed my order. On top I’m told to pull over like if I was in Mac Donald’s mind you there was no one behind me. Lady comes out with my wings on one hand and sauce on the other no bag, hands me my wings container was super hot almost dropped them. Please do better
Service: 1
My husband waited in line for more then 10 mins until he decided to get down he took a look at everyone said everyone looked like they where high on something and he told man that’s they need to pay attention the man he spoke to had attitude and said he wasn’t in charge of drive through ! No excuses and bad for business when everyone looks high and customer service is horrible do better Pizza Hut
Great service and fast with my order
Atmosphere: 5
Food: 5
Service: 5
Delivery driver dropped my pizza at some random house and told me to go find it. Yes, I saved the text messages. 20 minutes on hold to talk to the manager, and she assured me my pizza was being re-sent. An hour later and another 10 minutes on hold, I find out no pizza is coming. Ordered from Papa Johns instead and my pizza arrived on time with no issues.
Food: 1
Service: 1
It doesn't matter if the food is good or not when the service is abominable. Our party ordered several pizzas to be delivered. Opted to pay cash. Which was allowed on the app. Two hours later, no food had been delivered and no one had contacted our party. Turns out Pizza Hut uses door dash for deliveries and when called they stated that no door dash was going to pick up a large order to pay cash. They told our party to come pick up the order. But when we arrived, they said they were remaking the pizza and door dash would deliver if a credit card was provided. At two hours late, telling the customer to pick it up themselves, then not having it ready when they arrived, food should have been compt'd. It was not. This place is a disaster.
Service: 1
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