Pizza Hut
2400 W Berry St, Fort Worth
(817) 927-7027
Recent Reviews
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I ordered a large pepperoni and they gave me a cheese pizza and they wouldn’t change it.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
Rude and gave attitude when asked about order
Service: 1
I just ordered some chicken Alfredo ,hot wings. In pizza ….. The PASTA was nasty 🤮 it tasted like chemicals I ordered mild hot wings they gave me a different flavor 🤦🏾♀️ the pizza 🍕 is the only thing I could intake. The driver she rude 😒. Her actions….shows she dislikes 👎🏾 her job.
Atmosphere: 1
Food: 1
Service: 1
I ordered drinks but did not get them
Atmosphere: 3
Food: 3
Service: 1
Customer service went out the window with this place. Had to wait 45 mins for a set of wings, besides the initial 20 mins from when I placed my order. On top I’m told to pull over like if I was in Mac Donald’s mind you there was no one behind me. Lady comes out with my wings on one hand and sauce on the other no bag, hands me my wings container was super hot almost dropped them. Please do better
Service: 1
My husband waited in line for more then 10 mins until he decided to get down he took a look at everyone said everyone looked like they where high on something and he told man that’s they need to pay attention the man he spoke to had attitude and said he wasn’t in charge of drive through ! No excuses and bad for business when everyone looks high and customer service is horrible do better Pizza Hut
Great service and fast with my order
Atmosphere: 5
Food: 5
Service: 5
Delivery driver dropped my pizza at some random house and told me to go find it. Yes, I saved the text messages. 20 minutes on hold to talk to the manager, and she assured me my pizza was being re-sent. An hour later and another 10 minutes on hold, I find out no pizza is coming. Ordered from Papa Johns instead and my pizza arrived on time with no issues.
Food: 1
Service: 1
It doesn't matter if the food is good or not when the service is abominable. Our party ordered several pizzas to be delivered. Opted to pay cash. Which was allowed on the app. Two hours later, no food had been delivered and no one had contacted our party. Turns out Pizza Hut uses door dash for deliveries and when called they stated that no door dash was going to pick up a large order to pay cash. They told our party to come pick up the order. But when we arrived, they said they were remaking the pizza and door dash would deliver if a credit card was provided. At two hours late, telling the customer to pick it up themselves, then not having it ready when they arrived, food should have been compt'd. It was not. This place is a disaster.
Service: 1
Personally made pizza with care. Thank you server.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza
Restaurantji Recommends
The owner is no good and neither is this store. Terrible business and they blame it on employees who make $8 an hour.
Atmosphere: 1
Food: 1
Service: 1
Awesome all around
Atmosphere: 5
Food: 5
Service: 5
Stopped by after taking my kids to the arcade. Great friendly staff.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Pepperoni Pizza, Breadsticks
Ordered a large supreme yesterday to be delivered to our apartment yesterday. Ended up with two large pepperoni and a baby cheese pizza with little tomato on it. Cost $33 to get something I didn't order. The delivery girl was already gone before I realized what was going on.
By the way my wife hate pepperoni for some reason.
Atmosphere: 5
Food: 3
Service: 2
Would like pizza box sealed when being delivered by 3rd party delivery service.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Marinara, Breadsticks
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