The pizza I ordered was not fully cooked. The dough was still raw. So gross. I even tipped đȘ Was not refunded but credited.
Atmosphere: 3
Food: 1
Service: 4
BriannaCaden
ABSOLUTELY UNACCEPTABLE CUSTOMER SERVICE. last night we put in a large order through the app at 8 PM. It didnât get delivered to us until 940 and it was marked delivered at 9:15 when we called for the second update their manager jose had no idea what had happened. The driver had left the pizza at the the store so It was sitting on the counter for who knows how long when we finally got it, it was cold and it was burnt that wasnât even the biggest issue. The biggest issue was their customer service or lack there of. Nobody wanted to give us their regional supervisorâs name which is not allowed. Itâs public information, not sure why they were so scared of giving out general information. this morning I called again and this clearly incompetent lady answered and was extremely rude. She hung up on me after I very nicely asked for the regional supervisors information. She said that he was âIndian and he doesnât want to be bothered while heâs in India for over a monthâ and I said that was fine. I just wanted his contact information because he should be aware of what was going on in his store. and she hung up on me. i called again and I asked for her name and she wouldnât give me that either and hung up AGAIN. Clearly, the store needs to be used as an example for training opportunities in the franchise. Somebody needs to contact me as soon as possible. This was not OK and I will file a complaint with the board if i donât not get contacted by a DISTRICT SUPERVISOR, mot an untrained manager.
Atmosphere: 1
Food: 1
Service: 1
Cody Baxter
Delivery driver has a terrible attitude and the manager knows it and lets it go on. Get it to go, the pizza is alright
Atmosphere: 1
Food: 3
Service: 1
Fred Ibarra
Ordered meat lovers pizza and was given a sparse one with a bare minimum amount of meat.
Atmosphere: 3
Food: 3
Service: 3
Jeff Eagan
Good pizza. I carry out only and buy on sale through application.
Food: 5
Mark Warren
Food was correct, very delicious and hot. Service was courteous and quick.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Boneless Wings
Chad Brown
Just ordered from this location and this is the worst pizza I have ever had from a Pizza Hut location. Extremely over-sauced, very greasy and very little toppings. Will never go back to this location again.
Food: 1
Felisha Brown
Pizza Hut is always disappointing any more but my order was right and service was fast.
Atmosphere: 3
Food: 3
Service: 4
Sirius Zilla
Pizza had to be remade because they messed it up then the remade pizza crust was stuck to the box and wouldn't come off.
Terrible services, made me pay twice, NO One care at corporate level also
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheese Pizza
Tabatha Phillips
Okay, so, I tried to order my pizza online from this location on N. Beach street, and it charged my account twice. I went inside to see if they received my order and they did not. The lovely woman at the front was so nice and helpful when we walked in. I just verbally gave her my order. She was so freaking nice and she wasnât annoyed or bothered that I asked her for help. A lot of times, you donât encounter nice human beings, at restaurants or anywhere in general, and she was great! âGreat people skills ! :)
Atmosphere: 5
Food: 5
Service: 5
My Self!
Long-haired guy that works at night is a prick be very cautious of going inside the store
Atmosphere: 3
Food: 4
Service: 1
Ally Hudson
Ordered delivery. Paid 25% tip and was given uncooked pizza with melted cheese tossed in a box. Manager and crew was no help with offering confirmation on my end regarding order cancellation + refund. Was told the only way was to receive a pics from personal phone or for me to drive up to the store.
Atmosphere: 1
Food: 1
Service: 1
Liliana Rodriguez
Asked for extra pepperoni and they delivered! Also look how beautiful they set it up!!
Taylor rocks
Atmosphere: 5
Food: 5
Service: 5
The pizza I ordered was not fully cooked. The dough was still raw. So gross. I even tipped đȘ
Was not refunded but credited.
Atmosphere: 3
Food: 1
Service: 4
ABSOLUTELY UNACCEPTABLE CUSTOMER SERVICE. last night we put in a large order through the app at 8 PM. It didnât get delivered to us until 940 and it was marked delivered at 9:15 when we called for the second update their manager jose had no idea what had happened. The driver had left the pizza at the the store so It was sitting on the counter for who knows how long when we finally got it, it was cold and it was burnt that wasnât even the biggest issue. The biggest issue was their customer service or lack there of. Nobody wanted to give us their regional supervisorâs name which is not allowed. Itâs public information, not sure why they were so scared of giving out general information. this morning I called again and this clearly incompetent lady answered and was extremely rude. She hung up on me after I very nicely asked for the regional supervisors information. She said that he was âIndian and he doesnât want to be bothered while heâs in India for over a monthâ and I said that was fine. I just wanted his contact information because he should be aware of what was going on in his store. and she hung up on me. i called again and I asked for her name and she wouldnât give me that either and hung up AGAIN. Clearly, the store needs to be used as an example for training opportunities in the franchise. Somebody needs to contact me as soon as possible. This was not OK and I will file a complaint with the board if i donât not get contacted by a DISTRICT SUPERVISOR, mot an untrained manager.
Atmosphere: 1
Food: 1
Service: 1
Delivery driver has a terrible attitude and the manager knows it and lets it go on. Get it to go, the pizza is alright
Atmosphere: 1
Food: 3
Service: 1
Ordered meat lovers pizza and was given a sparse one with a bare minimum amount of meat.
Atmosphere: 3
Food: 3
Service: 3
Good pizza. I carry out only and buy on sale through application.
Food: 5
Food was correct, very delicious and hot. Service was courteous and quick.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Boneless Wings
Just ordered from this location and this is the worst pizza I have ever had from a Pizza Hut location. Extremely over-sauced, very greasy and very little toppings. Will never go back to this location again.
Food: 1
Pizza Hut is always disappointing any more but my order was right and service was fast.
Atmosphere: 3
Food: 3
Service: 4
Pizza had to be remade because they messed it up then the remade pizza crust was stuck to the box and wouldn't come off.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Terrible services, made me pay twice, NO One care at corporate level also
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheese Pizza
Okay, so, I tried to order my pizza online from this location on N. Beach street, and it charged my account twice. I went inside to see if they received my order and they did not. The lovely woman at the front was so nice and helpful when we walked in. I just verbally gave her my order. She was so freaking nice and she wasnât annoyed or bothered that I asked her for help. A lot of times, you donât encounter nice human beings, at restaurants or anywhere in general, and she was great! âGreat people skills ! :)
Atmosphere: 5
Food: 5
Service: 5
Long-haired guy that works at night is a prick be very cautious of going inside the store
Atmosphere: 3
Food: 4
Service: 1
Ordered delivery. Paid 25% tip and was given uncooked pizza with melted cheese tossed in a box. Manager and crew was no help with offering confirmation on my end regarding order cancellation + refund. Was told the only way was to receive a pics from personal phone or for me to drive up to the store.
Atmosphere: 1
Food: 1
Service: 1
Asked for extra pepperoni and they delivered! Also look how beautiful they set it up!!
Atmosphere: 5
Food: 5
Service: 5
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