I will never come back again bad customer service cheap mentality .Food are all oily.
Atmosphere: 1
Food: 2
Service: 1
Bill Gelwick
Food was meh. The chicken was overcooked. Service was awful. I was standing at the counter, nobody in front of me, for more than 5 minutes before I was even addressed.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Red Beans and Rice
Edward Gutierrez
Got there at 8:00pm. The lobby is closed. The drive thru line is moving at a snails pace but I reluctantly get in line. After 15 min, I finally get to order. The person on the intercom is difficult to understand because it sounds like they’re talking underwater. I order blackened chicken sandwich. I manage to understand that they’re out of blackened chicken. So I order whatever the next item on the menu is. I don’t dare ask if they have Coke Zero as I may not be able to understand their answer and I want to keep the conversation as short as possible. When I finally drive-up to the window, there are two people standing (as in on their feet) at the drive thru window. I strike up a conversation and they both tell me they did not get what they ordered. After they redid the order for those two standing people, I got mine and left. In total I was in line 20 minutes. As I’m driving away one of the standing people is walking back to the drive thru window. I ask and she says they messed her order up again. Go here if you don’t mine waiting a long time.
Atmosphere: 1
Food: 5
Service: 1
Gerald Ford
Hard to not love popeyes, though this branch has forgotten some items I had ordered but I was stupid for heading home before checking the bag. ALWAYS check the bag! Otherwise the food is always hot and spicy
I stopped by there tonight to get some of the signature hot chicken wings and of course did not check my order until I got home and they gave me the sweet and spicy instead, and I do not do sugar on anything and was very disappointed.Look for receipt in the bag so I can take them back and of course there was no receipt either.My suggestion to anybody that goes through their drive-thru be sure to check and make sure your order is correct before you leave the drive through window.
Food: 3
Service: 1
Douglas Florence
I would like to give them a higher rating. But their lobby is still closed. That whole thing is over and the only reason to keep your lobby closed is to save money. That's fine but makes finding a place to fit down and enjoy your food difficult. Definitely off my list of places to stop from now on.
Atmosphere: 1
Food: 4
Service: 2
J T Bearden
I had to wait longer even tho I ordered ahead. And then my order was not fulfilled correctly. My strawberry biscuits were just biscuits. My spicy chicken sandwich wasn't spicy it was regular. My wings were super greasy and cold but they were free on the app so can't complain to much on that. Overall it was eh. I'll still go back but I'll check the bag before I leave.
I am an Amazon Delivery Driver and our van clearance is 9'6". Their drive thru is clearance is 8'6". So I walk up to the door, notice that the signs says lobby is closed for everyone except doordash, uber, etc. So i knocked on the door, and asked a worker could i please order inside due to my work van not being able to fit. He told me to hold on a second, assuming he went to ask some one for permission and never came back to the door. Very disappointed and will never come back to this location as long as im a delivery driver.
Atmosphere: 1
Service: 1
ashleigh nikol
How you selling chicken and biscuits and always out make it make sense ?
Took an hour to get to the window to pick up a mobile order because the lobby was closed. Get to the window and they didn’t have my order anymore so had to remake it! Then tried to bring me my order with the wrong side and no drink. Just about the worst
Service: 1
Sorrel
Food is always cold even after always waiting a very long time in the drive
Atmosphere: 1
Food: 1
Service: 1
Jayla G
Always
Atmosphere: 1
Food: 1
Service: 1
Juan Gonzalez
Where do I start? Waited 25min After ordering not counting standing in the lobby for 10 min just to hear “online orders only “ so drove to the drive thru, well maybe my food will be hot and tasty! But nope 30 min later when I receive my order was colder than my ex’s heart! This place needs new management.. Don’t try to call… you will find out.
Atmosphere: 1
Food: 1
Service: 1
KishaB 2flawless
The service is ok, but often they’re out of menu items. Usually the food is fresh, but I’ve gotten wings that weren’t.At least they managed to get all the items in the bag?
I will never come back again bad customer service cheap mentality .Food are all oily.
Atmosphere: 1
Food: 2
Service: 1
Food was meh. The chicken was overcooked. Service was awful. I was standing at the counter, nobody in front of me, for more than 5 minutes before I was even addressed.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Red Beans and Rice
Got there at 8:00pm. The lobby is closed. The drive thru line is moving at a snails pace but I reluctantly get in line. After 15 min, I finally get to order. The person on the intercom is difficult to understand because it sounds like they’re talking underwater. I order blackened chicken sandwich. I manage to understand that they’re out of blackened chicken. So I order whatever the next item on the menu is. I don’t dare ask if they have Coke Zero as I may not be able to understand their answer and I want to keep the conversation as short as possible. When I finally drive-up to the window, there are two people standing (as in on their feet) at the drive thru window. I strike up a conversation and they both tell me they did not get what they ordered. After they redid the order for those two standing people, I got mine and left. In total I was in line 20 minutes. As I’m driving away one of the standing people is walking back to the drive thru window. I ask and she says they messed her order up again. Go here if you don’t mine waiting a long time.
Atmosphere: 1
Food: 5
Service: 1
Hard to not love popeyes, though this branch has forgotten some items I had ordered but I was stupid for heading home before checking the bag. ALWAYS check the bag! Otherwise the food is always hot and spicy
Atmosphere: 2
Food: 5
Service: 4
Recommended dishes: Popeyes Chicken Sandwich, Spicy Chicken Sandwich, Mashed Potatoes
I stopped by there tonight to get some of the signature hot chicken wings and of course did not check my order until I got home and they gave me the sweet and spicy instead, and I do not do sugar on anything and was very disappointed.Look for receipt in the bag so I can take them back and of course there was no receipt either.My suggestion to anybody that goes through their drive-thru be sure to check and make sure your order is correct before you leave the drive through window.
Food: 3
Service: 1
I would like to give them a higher rating. But their lobby is still closed. That whole thing is over and the only reason to keep your lobby closed is to save money. That's fine but makes finding a place to fit down and enjoy your food difficult. Definitely off my list of places to stop from now on.
Atmosphere: 1
Food: 4
Service: 2
I had to wait longer even tho I ordered ahead. And then my order was not fulfilled correctly. My strawberry biscuits were just biscuits. My spicy chicken sandwich wasn't spicy it was regular. My wings were super greasy and cold but they were free on the app so can't complain to much on that. Overall it was eh. I'll still go back but I'll check the bag before I leave.
Atmosphere: 5
Food: 2
Service: 3
Recommended dishes: Spicy Chicken Sandwich, Mashed Potatoes, Nuggets
I am an Amazon Delivery Driver and our van clearance is 9'6". Their drive thru is clearance is 8'6". So I walk up to the door, notice that the signs says lobby is closed for everyone except doordash, uber, etc. So i knocked on the door, and asked a worker could i please order inside due to my work van not being able to fit. He told me to hold on a second, assuming he went to ask some one for permission and never came back to the door. Very disappointed and will never come back to this location as long as im a delivery driver.
Atmosphere: 1
Service: 1
How you selling chicken and biscuits and always out make it make sense ?
❤️
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Took an hour to get to the window to pick up a mobile order because the lobby was closed. Get to the window and they didn’t have my order anymore so had to remake it! Then tried to bring me my order with the wrong side and no drink. Just about the worst
Service: 1
Food is always cold even after always waiting a very long time in the drive
Atmosphere: 1
Food: 1
Service: 1
Always
Atmosphere: 1
Food: 1
Service: 1
Where do I start? Waited 25min After ordering not counting standing in the lobby for 10 min just to hear “online orders only “ so drove to the drive thru, well maybe my food will be hot and tasty! But nope 30 min later when I receive my order was colder than my ex’s heart! This place needs new management.. Don’t try to call… you will find out.
Atmosphere: 1
Food: 1
Service: 1
The service is ok, but often they’re out of menu items. Usually the food is fresh, but I’ve gotten wings that weren’t.At least they managed to get all the items in the bag?
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Red Beans and Rice