they have worst customer service ever. never coming back to this popeyes again. this is the second time they messed up my order and treated me terrible because i brought the chicken back and asked for a refund.
María Mamama
Excellent here there are a lot of talkative people who are good are good what happens is that all of them who say that the service is bad is because they want everything for free ??? it's all accepted ??
Atmosphere: 5
Food: 5
Service: 5
R. W.
If you want your order messed up & get a dry chicken sandwich, this is the place! Learn to speak Spanish, because if you ask for sauce you'll get salt. Ordered a chicken sandwich & got fish! Have been there 3 times and our order was screwed up TWICE!
Atmosphere: 2
Food: 1
Service: 2
Desiree Norris
My coworkers and I placed orders online (4 orders). When I went to pickup our food, the inside was closed. They had names missing on orders and one order they did not have. Once I insisted that one was still missing I was told to get out of line and go back through line (at that point there were 6 cars in line). This is after I offered to repay for the order just to speed the process up.The thing they SHOULD have done was have me pull up and fix the last order. Not wait in line as though I hadn’t already been there 20 minutes. I will never go back to this place and I will be reaching out to every avenue that I can to bring light to how unprofessional they are.
Atmosphere: 1
Food: 3
Service: 1
Honey Valentino
They are never open on time. A lot of us are working professionals on our way to work and they are never open on time.
Atmosphere: 3
Food: 5
Service: 1
Anish Abraham
Have never expereinced such a worst experience in the entire US. I live nearby. First time i went there, they said they accept only cash which is kinda fine. Second time when i was through the drive through and i was looking at the menu, the guy on phone shouted like anything when i said give me a minute. He had that rough look when i went to the window for pick up. Now it was the third and should be my final visit which was yesterday, I had to wait for long in the queue , ordered wings and went to window for pick up, they said i did not order and need to wait for another 12 minutes to pick up. The same guy who was there last time was inside and they were laughing at us like anything. Such a rude and arrogant behaviour. Unproffessional guys. I literally had popped eyes. Thank you and never again to the shop!
Atmosphere: 1
Food: 3
Service: 1
DBOYJR ENT.
If i could do half a star i would. I ordered on the app... i get there and my food isnt ready and the employee in the window was on his phone as if i didnt exist and another employee had to tell him there was someone at the window....they ask me to pull forward and wait ... ok cool ... i get my food with all my sides missing and the chicken and the shrimp was barely even warm .... i go in to tell them about the sides missing and 2 employees argue about a order ... 2 employees are playing throwing around a receipt.... and to top it all off the manager there jus walked by as all this was going on ... not to mention there was a man in front of me in the drive-through that was also insode waiting because they messed up his order aswell.... this is piss poor excuse for service and food and i will never be stopping in to this location again .
Atmosphere: 1
Food: 1
Service: 1
Sheri Moore
Ordered fish gave me chicken all food was nasty and cold forgot my
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wings, Sandwich
Fluffy Towvi
Doors are closed but they say it’s open , bad customer service at the window , looooong
Atmosphere: 1
Food: 1
Service: 1
Russell Jefferson
If you hate your job quit!2/15/24 2:30- 3:15. Thought about eating this in the car and throwing the leftovers out in this parking lot. Just didn't know who would have to clean it up.
The food was hot and fresh and that's definitely the biggest part but I ordered The Big Box which has 2 pieces of chicken, 2 sides, and a biscuit. I ordered white meat and received a breast and a leg. A leg is not white meat. Someone needs to explain the part of the chicken to them. Other than that it was delicious but I would like to get what I paid for.
Atmosphere: 5
Food: 4
Service: 5
Bhavin Amin
I went there to get lunch for My coworkers and my self. Service was okay. There was no quick assistance to take order. Food was okay. I had other food drinks and I was by myself. Still there was no offering of cup holder until I asked for it and, when I asked for it they looked at me like I was demanding something that was out that I wasn't supposed to. I will try them again and see if I get better service next time.
Atmosphere: 3
Food: 4
Service: 3
Brian DeBose
Love us some chicken, but we couldn't tell the spicy from the regular. Service was good, but the food was a let down. Went back a couple of days later, and everything was much better. I guess sometimes it's great, and other time', it's just ok.
Atmosphere: 4
Food: 4
Service: 4
Melany Andrade
Very good service, I love their food, everything is fresh and the service is excellent.
Atmosphere: 5
Food: 5
Service: 5
MsMonique Love
Food is great I’m hooked on those ghost pepper wings. The mango lemon lemonade is Bussin in the apple pies are tasty.
they have worst customer service ever. never coming back to this popeyes again. this is the second time they messed up my order and treated me terrible because i brought the chicken back and asked for a refund.
Excellent here there are a lot of talkative people who are good are good what happens is that all of them who say that the service is bad is because they want everything for free ??? it's all accepted ??
Atmosphere: 5
Food: 5
Service: 5
If you want your order messed up & get a dry chicken sandwich, this is the place! Learn to speak Spanish, because if you ask for sauce you'll get salt. Ordered a chicken sandwich & got fish! Have been there 3 times and our order was screwed up TWICE!
Atmosphere: 2
Food: 1
Service: 2
My coworkers and I placed orders online (4 orders). When I went to pickup our food, the inside was closed. They had names missing on orders and one order they did not have. Once I insisted that one was still missing I was told to get out of line and go back through line (at that point there were 6 cars in line). This is after I offered to repay for the order just to speed the process up.The thing they SHOULD have done was have me pull up and fix the last order. Not wait in line as though I hadn’t already been there 20 minutes. I will never go back to this place and I will be reaching out to every avenue that I can to bring light to how unprofessional they are.
Atmosphere: 1
Food: 3
Service: 1
They are never open on time. A lot of us are working professionals on our way to work and they are never open on time.
Atmosphere: 3
Food: 5
Service: 1
Have never expereinced such a worst experience in the entire US. I live nearby. First time i went there, they said they accept only cash which is kinda fine. Second time when i was through the drive through and i was looking at the menu, the guy on phone shouted like anything when i said give me a minute. He had that rough look when i went to the window for pick up. Now it was the third and should be my final visit which was yesterday, I had to wait for long in the queue , ordered wings and went to window for pick up, they said i did not order and need to wait for another 12 minutes to pick up. The same guy who was there last time was inside and they were laughing at us like anything. Such a rude and arrogant behaviour. Unproffessional guys. I literally had popped eyes. Thank you and never again to the shop!
Atmosphere: 1
Food: 3
Service: 1
If i could do half a star i would. I ordered on the app... i get there and my food isnt ready and the employee in the window was on his phone as if i didnt exist and another employee had to tell him there was someone at the window....they ask me to pull forward and wait ... ok cool ... i get my food with all my sides missing and the chicken and the shrimp was barely even warm .... i go in to tell them about the sides missing and 2 employees argue about a order ... 2 employees are playing throwing around a receipt.... and to top it all off the manager there jus walked by as all this was going on ... not to mention there was a man in front of me in the drive-through that was also insode waiting because they messed up his order aswell.... this is piss poor excuse for service and food and i will never be stopping in to this location again .
Atmosphere: 1
Food: 1
Service: 1
Ordered fish gave me chicken all food was nasty and cold forgot my
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wings, Sandwich
Doors are closed but they say it’s open , bad customer service at the window , looooong
Atmosphere: 1
Food: 1
Service: 1
If you hate your job quit!2/15/24 2:30- 3:15. Thought about eating this in the car and throwing the leftovers out in this parking lot. Just didn't know who would have to clean it up.
Atmosphere: 3
Food: 4
Service: 1
Restaurantji Recommends
The food was hot and fresh and that's definitely the biggest part but I ordered The Big Box which has 2 pieces of chicken, 2 sides, and a biscuit. I ordered white meat and received a breast and a leg. A leg is not white meat. Someone needs to explain the part of the chicken to them. Other than that it was delicious but I would like to get what I paid for.
Atmosphere: 5
Food: 4
Service: 5
I went there to get lunch for My coworkers and my self. Service was okay. There was no quick assistance to take order. Food was okay. I had other food drinks and I was by myself. Still there was no offering of cup holder until I asked for it and, when I asked for it they looked at me like I was demanding something that was out that I wasn't supposed to. I will try them again and see if I get better service next time.
Atmosphere: 3
Food: 4
Service: 3
Love us some chicken, but we couldn't tell the spicy from the regular. Service was good, but the food was a let down. Went back a couple of days later, and everything was much better. I guess sometimes it's great, and other time', it's just ok.
Atmosphere: 4
Food: 4
Service: 4
Very good service, I love their food, everything is fresh and the service is excellent.
Atmosphere: 5
Food: 5
Service: 5
Food is great I’m hooked on those ghost pepper wings. The mango lemon lemonade is Bussin in the apple pies are tasty.
Atmosphere: 5
Food: 5
Service: 5