The server took our drink order and did not return to take our order for another 20 minutes, she waited on the other patrons at the bar and did not even look on our area. Finally, when she decided to come and take our order, my friend ordered a bowl of gumbo and I specifically asked for shrimp from the appetizer menu and order the shrimp basket and a PO boy sandwich to go and informed her that I would let her know when to get it ready. The first thing that went wrong was they brought out the sandwich while I was still eating, secondly, I was overcharged for my meal; now the manager comes out and tells me I ate the shrimp basket and that's what I needed to pay for. I explained to the manager that I specifically order from the appetizer menu and the server made the mistake and she also never informed me of the price difference. This was a very bad experience for me and friend and we refuse to ever return to establishment due to the very poor service by staff and management. If you want to be treated with respect and receive good service do not go to this Razoo's.
Audrey Brown
Set at the bar and had a great meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jambalaya Pasta
Chad Hall
Every thing is always good here at this location. Have not tried another location but looking forward to the new Burleson store. Our server was awesome. Friendly and positive for it being so late in the evening. Drinks are good and don't miss out on the alligator.
We go to Razzoos several times a year, but 2nd time at this locationWe ordered 2 appetizers, drinks and entreesFirst appetizer was supposed to be garlic Parmesan oysters, she brought out Raw Oysters, we sent those back then we received our drinks, I ordered on the rocks but received frozen ?Then our entrees come outStill no appetizer, but after about 15 minutes received both appetizers one over cooked the other was crumbs from the bottom of the package it was supposed to be Gator but it was not meaty just mainly crumbsSo needless to say, I won’t be back to this locationBut the entree was good!!We were also there celebrating our grandson’s birthday, thanks for ruining thatAnd NOT a manager in sight!!!!
Atmosphere: 5
Food: 3
Service: 2
Bruce Gilbert
You'll leave hungry there!
Benjamin Thomas
Great vibes and some of the best food around .
Atmosphere: 5
Food: 5
Service: 4
tanaka jackson-boyd
Daniel was horrible and so was manager the guy! He gave us one price for the jaws platter and came back with a different price on the ticket! My husband tried to shake the manager hand and he refused to shake his hand! Never are will they get my business! And on top of that my food was brought out 30 minutes apart when the whole table ordered the same time!
10/10 for service always. My first server there gave me her order that I get every time now. This time Daniel did not let my tea go empty & even moved the tv for a better view when he saw I was looking. (Crab cakes with dirty rice + hush puppies btw, always hits)
Atmosphere: 5
Food: 5
Service: 5
Chris Espinosa
Daniel was great waiter by far since I’ve been coming on time with my drinks and goodKid-friendliness: Brought my son a color page to keep entertained
Xcelent!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood
The server took our drink order and did not return to take our order for another 20 minutes, she waited on the other patrons at the bar and did not even look on our area. Finally, when she decided to come and take our order, my friend ordered a bowl of gumbo and I specifically asked for shrimp from the appetizer menu and order the shrimp basket and a PO boy sandwich to go and informed her that I would let her know when to get it ready. The first thing that went wrong was they brought out the sandwich while I was still eating, secondly, I was overcharged for my meal; now the manager comes out and tells me I ate the shrimp basket and that's what I needed to pay for. I explained to the manager that I specifically order from the appetizer menu and the server made the mistake and she also never informed me of the price difference. This was a very bad experience for me and friend and we refuse to ever return to establishment due to the very poor service by staff and management. If you want to be treated with respect and receive good service do not go to this Razoo's.
Set at the bar and had a great meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jambalaya Pasta
Every thing is always good here at this location. Have not tried another location but looking forward to the new Burleson store. Our server was awesome. Friendly and positive for it being so late in the evening. Drinks are good and don't miss out on the alligator.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hush Puppies, Red Beans, Jalapeño Catfish, Seafood, Fried Shrimp, Fried Pickles
Delicious Cajun food will def be returning
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boiled Crawfish
We go to Razzoos several times a year, but 2nd time at this locationWe ordered 2 appetizers, drinks and entreesFirst appetizer was supposed to be garlic Parmesan oysters, she brought out Raw Oysters, we sent those back then we received our drinks, I ordered on the rocks but received frozen ?Then our entrees come outStill no appetizer, but after about 15 minutes received both appetizers one over cooked the other was crumbs from the bottom of the package it was supposed to be Gator but it was not meaty just mainly crumbsSo needless to say, I won’t be back to this locationBut the entree was good!!We were also there celebrating our grandson’s birthday, thanks for ruining thatAnd NOT a manager in sight!!!!
Atmosphere: 5
Food: 3
Service: 2
You'll leave hungry there!
Great vibes and some of the best food around .
Atmosphere: 5
Food: 5
Service: 4
Daniel was horrible and so was manager the guy! He gave us one price for the jaws platter and came back with a different price on the ticket! My husband tried to shake the manager hand and he refused to shake his hand! Never are will they get my business! And on top of that my food was brought out 30 minutes apart when the whole table ordered the same time!
Recommended dishes: Catfish, Seafood, Fried Pickles, Fries
Food was good, service was awesome. Excellent job Daniel!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Jalapeño Catfish
Restaurantji Recommends
10/10 for service always. My first server there gave me her order that I get every time now. This time Daniel did not let my tea go empty & even moved the tv for a better view when he saw I was looking. (Crab cakes with dirty rice + hush puppies btw, always hits)
Atmosphere: 5
Food: 5
Service: 5
Daniel was great waiter by far since I’ve been coming on time with my drinks and goodKid-friendliness: Brought my son a color page to keep entertained
Atmosphere: 5
Service: 5
Recommended dishes: Cajun Combo Skillet, Boudin Balls
Razzoos never disappoints! Daniel offered great service and the food was just perfect.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Combo Skillet, Fried Pickles, Boudin Balls
Octavia was fantastic!! Her energy and appearance made my experience so much more fun.
Atmosphere: 5
Food: 5
Service: 5
Daniel was the best server we have had at this location! Very attentive!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood